Hi.
I am migrating the config from version 8.1.300.16 to 8.5.101.05. My server is an AIX 7.1 with Oracle 11.2 database. After making a backup and restore of the config schema in a new one, we proceeded to make the conversion wizard 8.5. When we run the "./confserv -license license.dat" command to install the licenses we do not find that it does nothing. In the log we see the following:
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Build information :
Description : (Content Freeze)
Timestamp : Mar 23 2017 21:29:59
Version : 8.5.101.05
Components :
Configuration library v.8.5.100.23
Common library v.8.5.100.41 C2 MT-Safe
Service library v.8.5.100.15 MT
Message library v.8.5.100.07
Log library v.8.5.100.21 MT
LCA library v.8.5.100.19
Thread library v.8.5.100.16
DBServer library v.8.5.100.29
Genesys License library v.8.5.000.05 MT
License library v.FLEXLm 11.9
Stat Script library v.8.5.104.01
Application name: confserv
Application type: ConfigurationServer (21)
Command line: confserv -license license.dat
Host name: xxxxxxxxxx
DST: TZ = 1, timeb = 1
Time zone: -3600, CET, CEST
UTC time: 2017-05-03T08:59:13.341
Local time: 2017-05-03T10:59:13.341
Start time (UTC): 2017-05-03T08:59:12
Running time: 0:00:00:01
Host info: AIX, xxxxxxxxx, 1, 7, xxxxxxxxxxxxxxxxxxxxxx
File: (1) xxxxxxxxxxxxxxxxxx/ConfigServer.20170503_105913_339.log
10:59:13.341 Trc 04112 The Log Output of type 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx has been created and opened
10:59:13.341 Std 22110 Encoding [utf-8] is set successfully.
10:59:13.341 Std 05060 Application started
10:59:13.341 Std 22100 Genesys Configuration Server. Version 8.5.101.05
10:59:13.341 Std 22101 Copyright (c) 1997-2017 Genesys Telecommunications Laboratories, Inc.
Network Threading Mode: Disabled
10:59:13.501 Std 22915 Server mode is set to [UPDATE]
10:59:13.502 Std 22102 Server application name is set to [confserv]
10:59:13.538 Trc 04110 Option 'dml-retry' has been set to the value '1'
10:59:13.958 Std 22132 Configuration license could not be checked out.Exiting ...
10:59:13.966 Total number of clients: 0
10:59:13.966 Number of GUI clients: 0
10:59:13.966 Total number of clients: 0
10:59:13.966 Number of GUI clients: 0
/Process manager statistics
name = ProcessStatistics
error_start_count = 0
successfully_start_count = 0
error_stop_count = 0
successfully_stop_count = 0
unexpected_terminated = 0
time_expired_count = 0
10:59:13.979 Trc 04109 Logging service stopped
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We have been told from support that we run "./confserv -preparedb" before, but we still can not install the licenses. Any ideas?
Thank
