Hi,
In my log files I notice I receive a channelError.
01/12/17 13:16:37.878 [TelephonyExecutor-6] DEBUG - Schedule Ail7EventDnEvent (4678817) into Ail7
01/12/17 13:16:37.878 [TelephonyExecutor-6] DEBUG - Finished 13523845791@cmh_act2_link_1:AgentReady (6925983) (Processing time: 0 ms)
01/12/17 13:16:37.878 [Ail7] DEBUG - Starting Ail7EventDnEvent (4678817) (Time in queue: 0 ms)
01/12/17 13:16:37.878 [AWT-EventQueue-0] INFO - USP: SoftphonePresenter processReadyStateChange status ready
01/12/17 13:16:37.878 [Ail7] DEBUG - Schedule DnEvent (28192848) into Ail7Publisher
01/12/17 13:16:37.878 [Ail7] DEBUG - Finished Ail7EventDnEvent (4678817) (Processing time: 0 ms)
01/12/17 13:16:37.878 [Ail7Publisher] DEBUG - Starting DnEvent (28192848) (Time in queue: 0 ms)
01/12/17 13:16:37.878 [Ail7Publisher] INFO - USP: SoftphonePresenter handleDnEvent DnEvent on 13523845791@cmh_act2_link_1, Reason: status changed, Status: ready, Queue: null, Workmode: Auto In, TEventExtensions: <OrderedMap>, TEventReasons: null
01/12/17 13:16:37.893 [Ail7Publisher] INFO - USP: SoftphonePresenter handleDnEvent readyMultimedia()
01/12/17 13:16:37.893 [Ail7Publisher] INFO - USP: LogoutSoftphoneThread Stopped acw popups
01/12/17 13:16:37.893 [Ail7Publisher] INFO - USP: LogoutSoftphoneThread Stopped aux popups
01/12/17 13:16:37.909 [Ail7Publisher] DEBUG - Finished DnEvent (28192848) (Processing time: 31 ms)
01/12/17 13:19:56.51 [com.genesyslab.PCT.invoker] DEBUG - Received channelError: com.genesyslab.platform.commons.protocol.ChannelErrorEvent[source=com.genesyslab.platform.voice.protocol.TServerProtocol@a8c19b@{cmh_act2_tserver_1_a - <deleted for privacy purposes>}]; cause: com.genesyslab.platform.commons.protocol.MissingAttributeException: Attribute is not accepted by the message. (152 in 60)
01/12/17 13:19:56.51 [com.genesyslab.PCT.invoker] DEBUG - Received channelError: com.genesyslab.platform.commons.protocol.ChannelErrorEvent[source=com.genesyslab.platform.voice.protocol.TServerProtocol@a8c19b@{<deleted for privacy purposes>}]; cause: com.genesyslab.platform.commons.protocol.MissingAttributeException: Attribute is not accepted by the message. (152 in 64)
01/12/17 13:19:56.51 [VOICE_DRIVER.cmh_act2_link_1] DEBUG - @@ Lagaffe.Deployer.Outer.VoiceDriver -> Lagaffe.Deployer.Inner.TsComponent : TlibEventInfo
I don't really know what this means further more there are references to Genesys libraries that I'm unfamiliar with like Lagaffe.
I wondering what channelError is and also what the Lagaffe library does and would like to be pointed to documentation if it's available.
Thanks
