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Author Topic: GMS can not start correctly  (Read 3046 times)

Offline joker

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GMS can not start correctly
« on: July 04, 2017, 01:54:32 AM »
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Hello you guys,

I have installed GMS ver 8.5.106 on my lab following single server mode and using extenal cassandra. After that, I try to start that application via GA. From the log I don't see any strange alarms or errors. But, on GMS's status is still stopped on GA.
[code]08:46:35.148 Dbg 09900  [pool-6-thread-1] Storing CF=[DDModel] row=[1] ttl=0
08:46:35.179 Int 09900  [pool-6-thread-1] The model name 'Genesys.Gms.Operation' already exists and will be overwritten
08:46:35.179 Trc 09900  [pool-6-thread-1] Loaded model for tenant [1] from files
08:46:35.179 Trc 09900  [pool-6-thread-1] DataDepot: initialized
08:46:35.179 Dbg 09900  [pool-6-thread-1] Update service: 'DefaultPatternService'
08:46:35.179 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for DefaultPatternService
08:46:35.179 Dbg 09900  [pool-6-thread-1] Activating DefaultPatternService
08:46:35.179 Dbg 09900  [pool-6-thread-1] (Re)Configuring PatternService
08:46:35.179 Int 09900  [pool-6-thread-1] No List (Transaction,type=List) with name {0} is found
08:46:35.179 Int 09900  [pool-6-thread-1] No list was supplied. No Patterns are configured
08:46:35.179 Dbg 09900  [pool-6-thread-1] Update service: 'ReportingService'
08:46:35.179 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for ReportingService
08:46:35.179 Dbg 09900  [pool-6-thread-1] Activating ReportingService
08:46:35.179 Trc 09900  [pool-6-thread-1] Reporting Service initialized
08:46:35.179 Dbg 09900  [pool-6-thread-1] Update service: 'ContextServicesService'
08:46:35.179 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for ContextServicesService
08:46:35.179 Dbg 09900  [pool-6-thread-1] Activating ContextServicesService
08:46:35.179 Dbg 09900  [pool-6-thread-1] (Re)Configuring Context Services...
08:46:35.179 Dbg 09900  [pool-6-thread-1] Value for option log-background-activity is not set
08:46:35.179 Dbg 09900  [pool-6-thread-1] Value for option return-http-200-empty is not set
08:46:35.179 Dbg 09900  [pool-6-thread-1] Value for option prepare-statistics is not set
08:46:35.179 Dbg 09900  [pool-6-thread-1] Value for option allow-custom-ids is not set
08:46:35.179 Dbg 09900  [pool-6-thread-1] Value for option expiration is not set
08:46:35.179 Dbg 09900  [pool-6-thread-1] (Re)Configuring Context Services finished.
08:46:35.179 Dbg 09900  [pool-6-thread-1] Update service: 'MaintenanceService'
08:46:35.179 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for MaintenanceService
08:46:35.179 Dbg 09900  [pool-6-thread-1] Activating MaintenanceService
08:46:35.179 Dbg 09900  [pool-6-thread-1] Create Distributed Job Queue for global-cs-maintenance
08:46:35.179 Dbg 09900  [pool-6-thread-1] Create Cassandra Store for tenantId=[global] queueName=[cs-maintenance]
08:46:35.179 Dbg 09900  [pool-6-thread-1] Adding registration, serviceBaseUrl=[http://172.16.1.14:8080/genesys/1/distributedJobQueueService]
08:46:35.304 Dbg 09900  [pool-6-thread-1] Create Distributed Job Executor for global-cs-maintenance
08:46:35.304 Dbg 09900  [pool-6-thread-1] tenantId=[global] queueName=[cs-maintenance]
08:46:35.335 Dbg 09900  [pool-6-thread-1] Update service: 'ChatService'
08:46:35.335 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for ChatService
08:46:35.335 Dbg 09900  [pool-6-thread-1] Activating ChatService
08:46:35.335 Dbg 09900  [pool-6-thread-1] (Re)Configuring Chat Load Balancing service
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option chat_refresh_rate is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] Following Chat Load Balancer servers has been found: []
08:46:35.335 Dbg 09900  [pool-6-thread-1] HTTP URL not found in Chat Option 'chat_load_balancer_url_path', use the value as the path for WebAPI connection
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option chat_default_msg_timezone_offset is not set
08:46:35.335 Trc 09900  [pool-6-thread-1] Option 'chat_default_msg_timezone_offset' is set to '420'
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option chat_job_max_execution_time_slot is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option chat_ssl_trust_all is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option identify-create-contact is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option filtering_chat_events is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] Value for option chat_400_response_on_disconnected is not set
08:46:35.335 Dbg 09900  [pool-6-thread-1] (Re)Configuring HttpClient
08:46:35.335 Dbg 09900  [pool-6-thread-1] Following Chat Load Balancer servers has been found: []
08:46:35.335 Dbg 09900  [pool-6-thread-1] Create Distributed Job Queue for 1-chat_polling
08:46:35.335 Dbg 09900  [pool-6-thread-1] Create Cassandra Store for tenantId=[1] queueName=[chat_polling]
08:46:35.335 Dbg 09900  [pool-6-thread-1] Adding registration, serviceBaseUrl=[http://172.16.1.14:8080/genesys/1/distributedJobQueueService]
08:46:35.351 Dbg 09900  [pool-6-thread-1] Create Distributed Job Executor for 1-chat_polling
08:46:35.351 Dbg 09900  [pool-6-thread-1] tenantId=[1] queueName=[chat_polling]
08:46:35.351 Dbg 09900  [pool-6-thread-1] Update service: 'DefaultResourceService'
08:46:35.351 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for DefaultResourceService
08:46:35.351 Dbg 09900  [pool-6-thread-1] Activating DefaultResourceService
08:46:35.351 Dbg 09900  [pool-6-thread-1] (Re)Configuring Resource service
08:46:35.351 Trc 09900  [pool-6-thread-1] Resources Access Control set to: false
08:46:35.351 Int 09900  [pool-6-thread-1] No List (Transaction,type=List) with name {0} is found
08:46:35.351 Dbg 09900  [pool-6-thread-1] Update service: 'DefaultConfigurationService'
08:46:35.351 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for DefaultConfigurationService
08:46:35.351 Dbg 09900  [pool-6-thread-1] Activating DefaultConfigurationService
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Tenants configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Agents configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading RegDN configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading RoutingPoints configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Place configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Queue configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Group of Agents configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Group of Places configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Group of Queues configuration
08:46:35.351 Trc 09900  [pool-6-thread-1] Reading Virtual Queues configuration
08:46:35.366 Trc 09900  [pool-6-thread-1] Reading Virtual Routing Points configuration
08:46:35.366 Trc 09900  [pool-6-thread-1] Reading Routing Strategies configuration
08:46:35.366 Trc 09900  [pool-6-thread-1] Reading Staging Areas configuration
08:46:35.413 Trc 09900  [pool-6-thread-1] Reading Switches configuration
08:46:35.413 Trc 09900  [pool-6-thread-1] Reading Campaign Group configuration
08:46:35.413 Trc 09900  [pool-6-thread-1] Reading Campaign configuration
08:46:35.413 Trc 09900  [pool-6-thread-1] Reading Calling Lists configuration
08:46:35.413 Trc 09900  [pool-6-thread-1] Subscribing for All RoutingPoint ConfigServer Events
08:46:35.413 Trc 09900  [pool-6-thread-1] Subscribed for RoutingPoint ConfigServer Events
08:46:35.413 Trc 09900  [pool-6-thread-1] Subscribing for All Dns Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Dns Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Agent ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Agent ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Agent Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Agent Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Tenant ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Tenant ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Place ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Place ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Place Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Place Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Queue Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribed for Queue Groups ConfigServer Events
08:46:35.429 Trc 09900  [pool-6-thread-1] Subscribing for All Routing Strategies & Staging Areas ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribed for Routing Strategies & Staging Areas ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribing for All Switches ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribed for Switches Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribing for All Campaigns ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribed for Campaigns Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribing for All Campaign Groups ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribed for Campaign Groups ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribing for All CallingList ConfigServer Events
08:46:35.444 Trc 09900  [pool-6-thread-1] Subscribed for CallingList ConfigServer Events
08:46:35.444 Dbg 09900  [pool-6-thread-1] Update service: 'DefaultNodeService'
08:46:35.444 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for DefaultNodeService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Activating DefaultNodeService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Update service: 'CallbackService'
08:46:35.444 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for CallbackService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Activating CallbackService
08:46:35.444 Dbg 09900  [pool-6-thread-1] (Re)Configuring Callback service
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option log-background-activity is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option enable-ors-ping is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option enable-restore-vq-position is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option storage-compatibility is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option queue-polling-rate is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option queue-polling-rate-recover is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option queue-watermark-polling-rate is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option _reject_future_desired_time is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option _reject_past_desired_time is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option callback_lock_timeout is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option overwritable_options is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Update service: 'PulseCollectorService'
08:46:35.444 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for PulseCollectorService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Activating PulseCollectorService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option enabled is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Update service: 'ElasticSearchService'
08:46:35.444 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for ElasticSearchService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Activating ElasticSearchService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Value for option enabled is not set
08:46:35.444 Dbg 09900  [pool-6-thread-1] Update service: 'FilesService'
08:46:35.444 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for FilesService
08:46:35.444 Dbg 09900  [pool-6-thread-1] Activating FilesService
08:46:35.491 Dbg 09900  [pool-6-thread-1] Update service: 'StatisticSystem'
08:46:35.491 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for StatisticSystem
08:46:35.491 Dbg 09900  [pool-6-thread-1] Activating StatisticSystem
08:46:35.491 Dbg 09900  [pool-6-thread-1] Statistic System Service configure updated
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re)Configuring Statistic Service...
08:46:35.491 Dbg 09900  [pool-6-thread-1] No configured statistics for startup.
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re)Configuring Statistic Service finished.
08:46:35.491 Dbg 09900  [pool-6-thread-1] Statistic System Service is initialized and configured
08:46:35.491 Dbg 09900  [pool-6-thread-1] Statistic System Service Initialisation
08:46:35.491 Dbg 09900  [pool-6-thread-1] Statistic System Service: no statistics to be opened at startup
08:46:35.491 Dbg 09900  [pool-6-thread-1] Statistic System Service Initialised
08:46:35.491 Dbg 09900  [pool-6-thread-1] Update service: 'SharedService'
08:46:35.491 Dbg 09900  [pool-6-thread-1] Got update from appService: com.genesyslab.common.application.ApplicationEvent@6f0fcac1 for SharedService
08:46:35.491 Dbg 09900  [pool-6-thread-1] Activating SharedService
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re) Configure Shared Service...
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re) Initialize Shared Service Configuration...
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option gws-url is not set
08:46:35.491 Std 09900  [pool-6-thread-1] In section 'shared', the 'gws-url' is not set
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option username is not set
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option password is not set
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option host-patterns-list is not set
08:46:35.491 Dbg 09900  [pool-6-thread-1] Shared Service, host patterns list contains: <empty>
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option config-update-rate is not set
08:46:35.491 Std 09900  [pool-6-thread-1] Shared Service, Unable to read configuration for Transaction folder: GMS, check that this folder has been defined in 'Transactions' in configuration server
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re) Shared Service Configuration initialized...
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re) Shared Service is NOT enabled...
08:46:35.491 Dbg 09900  [pool-6-thread-1] (Re) Shared Service configured...
08:46:35.491 Dbg 09900  [pool-6-thread-1] Value for option dateFormat is not set
08:46:35.491 Trc 09900  [pool-6-thread-1] No chat cluster found
08:46:35.538 Trc 09900  [pool-6-thread-1] Configuration Server subscriber created for application [298]:
08:46:35.538 Trc 09900  [pool-6-thread-1] Subscribing to Config Server for GMS application[298]
08:46:35.538 Dbg 09900  [pool-6-thread-1] (Config Server) Received event: added connection to server [236] CFGChatServer
08:46:35.538 Trc 09900  [pool-6-thread-1] Server Manager resetting request counters for media servers
08:46:35.553 Trc 09900  [pool-6-thread-1] (Re)Subscribing with SCS for e_chat_srv[236] (latest known status: {Exiting})
08:46:35.553 Int 09900  [pool-6-thread-1] Failed to subscribe with SCS for server[236]
08:46:35.553 Trc 09900  [pool-6-thread-1] Subscribing to Config Server for CFGChatServer[236]
08:46:35.553 Int 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] Connected to Solution Control Server
08:46:35.553 Trc 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] Unsubscribing with SCS for [236]
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] About to send SCS request: 'RequestUnsubscribe' (16) attributes:
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
08:46:35.553 Dbg 09900  [pool-6-thread-1] (Config Server) Received event: added connection to server [206] CFGEmailServer
08:46:35.553 Trc 09900  [pool-6-thread-1] Server Manager resetting request counters for media servers
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "UnRegistered"
attr_ref_id [int] = 2
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] Unsubscribed with SCS for [236]; SCS response: {'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "UnRegistered"
attr_ref_id [int] = 2
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984}
08:46:35.553 Trc 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] (Re)Subscribing with SCS for e_chat_srv[236] (latest known status: {Exiting})
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] About to send SCS request: 'RequestSubscribe' (15) attributes:
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 3
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] Subscribed with SCS for e_chat_srv[236]; SCS response: {'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 3
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984}
08:46:35.553 Trc 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] Fetching current SCS status for server[236]
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] About to request SCS status for server[236]
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] About to send SCS request: 'RequestGetApplicationInfo' (12) attributes:
attr_cfg_obj_id [int] = 236
08:46:35.553 Trc 09900  [pool-6-thread-1] (Re)Subscribing with SCS for e_mail_srv[206] (latest known status: {Exiting})
08:46:35.553 Dbg 09900  [pool-6-thread-1] About to send SCS request: 'RequestSubscribe' (15) attributes:
attr_cfg_obj_id [int] = 206
attr_cfg_obj_type [int] = 9 [Application]
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 6
attr_message [str] = "APP_STATUS_RUNNING"
attr_ref_id [int] = 4
attr_cfg_obj_id [int] = 236
attr_cfg_obj_type [int] = 9 [Application]
attr_app_work_mode [int] = 0 [Primary]
attr_client [int] = 984
08:46:35.553 Dbg 09900  [com.genesyslab.PCT.invoker.ScsEventMessageHandler] SCS fetched status info for server[236]: Running-Primary
08:46:35.553 Dbg 09900  [pool-6-thread-1] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 5
attr_cfg_obj_id [int] = 206
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984
08:46:35.553 Dbg 09900  [pool-6-thread-1] Subscribed with SCS for e_mail_srv[206]; SCS response: {'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 5
attr_cfg_obj_id [int] = 206
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984}
08:46:35.553 Trc 09900  [pool-6-thread-1] Fetching current SCS status for server[206]
08:46:35.553 Dbg 09900  [pool-6-thread-1] About to request SCS status for server[206]
08:46:35.569 Dbg 09900  [pool-6-thread-1] About to send SCS request: 'RequestGetApplicationInfo' (12) attributes:
attr_cfg_obj_id [int] = 206
08:46:35.569 Dbg 09900  [pool-6-thread-1] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 6
attr_message [str] = "APP_STATUS_RUNNING"
attr_ref_id [int] = 6
attr_cfg_obj_id [int] = 206
attr_cfg_obj_type [int] = 9 [Application]
attr_app_work_mode [int] = 0 [Primary]
attr_client [int] = 984
08:46:35.569 Dbg 09900  [pool-6-thread-1] SCS fetched status info for server[206]: Running-Primary
08:46:35.569 Trc 09900  [pool-6-thread-1] Subscribing to Config Server for CFGEmailServer[206]
08:46:35.569 Dbg 09900  [pool-6-thread-1] (Config Server) Received event: added connection to server [199] CFGContactServer
08:46:35.569 Trc 09900  [pool-6-thread-1] Server Manager resetting request counters for media servers
08:46:35.569 Trc 09900  [pool-6-thread-1] (Re)Subscribing with SCS for e_ucs[199] (latest known status: {Exiting})
08:46:35.569 Dbg 09900  [pool-6-thread-1] About to send SCS request: 'RequestSubscribe' (15) attributes:
attr_cfg_obj_id [int] = 199
attr_cfg_obj_type [int] = 9 [Application]
08:46:35.569 Dbg 09900  [pool-6-thread-1] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 7
attr_cfg_obj_id [int] = 199
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984
08:46:35.569 Dbg 09900  [pool-6-thread-1] Subscribed with SCS for e_ucs[199]; SCS response: {'EventInfo' (1) attributes:
attr_obj_live_status [int] = 0
attr_message [str] = "Registered"
attr_ref_id [int] = 7
attr_cfg_obj_id [int] = 199
attr_cfg_obj_type [int] = 9 [Application]
attr_client [int] = 984}
08:46:35.569 Trc 09900  [pool-6-thread-1] Fetching current SCS status for server[199]
08:46:35.569 Dbg 09900  [pool-6-thread-1] About to request SCS status for server[199]
08:46:35.569 Dbg 09900  [pool-6-thread-1] About to send SCS request: 'RequestGetApplicationInfo' (12) attributes:
attr_cfg_obj_id [int] = 199
08:46:35.569 Dbg 09900  [pool-6-thread-1] SCS response: 'EventInfo' (1) attributes:
attr_obj_live_status [int] = 6
attr_message [str] = "APP_STATUS_RUNNING"
attr_ref_id [int] = 8
attr_cfg_obj_id [int] = 199
attr_cfg_obj_type [int] = 9 [Application]
attr_app_work_mode [int] = 0 [Primary]
attr_client [int] = 984
08:46:35.569 Dbg 09900  [pool-6-thread-1] SCS fetched status info for server[199]: Running-Primary
08:46:35.569 Trc 09900  [pool-6-thread-1] Subscribing to Config Server for CFGContactServer[199]
08:46:35.569 Std 05061  Initialization completed
08:46:35.959 Dbg 09900  [GMScheduler-2] ClusterService: New node has joined the ring: http://172.16.1.14:8080/genesys
08:46:36.068 Dbg 09900  [GMScheduler-2] ClusterService: THIS NODE PROMOTED TO MASTER (172.16.1.14:8080@1499132791591)
08:46:36.068 Dbg 09900  [GMScheduler-2] ClusterService: MASTER URI CHANGED (http://172.16.1.14:8080/genesys@1499132791591)[/code]
Hope you give me some solutions! Thanks so much!


Offline Kubig

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Re: GMS can not start correctly
« Reply #1 on: July 04, 2017, 04:44:39 AM »
GMS transaction lists are missing. Follow the documentation and create all necessary objects to met the requirements

Offline joker

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Re: GMS can not start correctly
« Reply #2 on: July 04, 2017, 06:51:32 AM »
Hi Kubig,

I am adding missing parametters. However, at dfm configuration part "Genesys Mobile Services Deployment - Guide Genesys Mobile Engagement 8.5.106 published 5/5/2017, page 44th" . How can I get dfm file while I can not start service? That mean I can not login to address: <localhost:8080>/genesys to manage GMS. So have you got any trick?

Offline Kubig

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Re: GMS can not start correctly
« Reply #3 on: July 04, 2017, 12:46:13 PM »
I talked about Listobjects (called GMS_Patterns and GMS_Resources) which are necessary for GMS start

Offline cavagnaro

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Re: GMS can not start correctly
« Reply #4 on: July 04, 2017, 01:32:59 PM »

This


[code]https://docs.genesys.com/Documentation/GMS/8.5.1/Deployment/BasicConfiguration
[/code]

Offline joker

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Re: GMS can not start correctly
« Reply #5 on: July 05, 2017, 11:40:17 AM »
Hello experts,

    I configed follow document you have been shared. My model is single node, I done steps authorized for extenal cassandra. The resource_groups in transaction were applied also (the logs showed). Can you guys help me review the log? I don't understand why my gms can not up :'(
https://drive.google.com/open?id=0BxDaffSjzkgaR1FQV01TMGZ1Wjg

Thank you in advance!!!