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Offline raza990

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Hyperion User Guide
« on: July 21, 2017, 04:32:03 AM »
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Hi,

Anyone have Genesys Hyperion User Guide ? Not able to find on Genesys docs.
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Offline Kubig

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Re: Hyperion User Guide
« Reply #1 on: July 21, 2017, 07:57:02 AM »
Hyperion is not a Genesys product, so do not search for doc there. Second thing is that Hyperion is deprecated for Genesys at this moment.
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Offline raza990

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Re: Hyperion User Guide
« Reply #2 on: July 21, 2017, 10:05:33 AM »
Do you means like GQM is not a product of Genesys, its a zoom product .. Same like GQM, Hyperion whey do have their own ere sold by Genesys before now they do have their own product so it deprecated ?

From where I can find the Hyperion user guide ? I know its quite old, but need it !
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Offline Kubig

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Re: Hyperion User Guide
« Reply #3 on: July 21, 2017, 10:18:42 AM »
No, the GQM is just OEM of ZOOM - do not mixing things together! :) Hyperion is Oracle based, so look there for documentation.
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