ERROR: No MSML servers are configured

[letrung]

Hi Guys,

I am configuring RM Active-Active mode based on:

GVP:  8.5
Sip Server:  8.1.102 .54

When i started all components successfully and tried to first call, sip server generated the following logs:

[i]16:14:51.621: ERROR: No MSML servers are configured
16:14:51.621: ERROR: 1000001d, ResolveService(SIP_MEDIA_SERVICE_MSML, geoLocation.CStr(), partitionId.CStr(), cpdCapability.CStr(), tmpRI), GSProxyRegistrar.cpp,8467
16:14:51.621: SIPDM: failed to get registration info for 18008088
16:14:51.621: SIPDM: failed to get registration info for 18008088
16:14:51.621: Active active RM is used for dn [18008088], so SUSBCRIBE will be retried after 30 seconds[/i]

More info,

[b]MSML DN  [/b]has info:
[i]contact-list=172.16.1.16:5060,172.16.1.17:5060
cpd-capability=mediaserver
make-call-rfc3725-flow=1
oos-check=5
oos-force=5
prefix=msml=
refer-enabled =false
ring-tone-on-make-call=false
service-type=msml
subscription-id=Environment
userdata-map-filter=*[/i]

[b]18008088 is trunkgroup with info:[/b]

[TServer]
[i]contact=::msml
cpd-capability=mediaserver
make-call-rfc3725-flow=1
predictive-timerb-enabled=false
refer-enabled=false
request-uri=sip:msml@172.16.1.16:5060;;tenant-dbid=1;media-service=cpd
ring-tone-on-make-call=false
subscription-id=Environment[/i]

has anyone found it ? and what solutions for this issuse ?

[Kubig]

Can you see the RM instances are on-line from SIP server perspective?

[letrung]

Thamk you Kubib

I found my mistake  and have fixed it sucessfully.
It is a mistake in MSML configuration

This topic will be closed !

[cavagnaro]

Can you describe what was the error exactly for future reference?


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