Author Topic: Extension Data - BCP configuration (Read 15783 times)

cavagnaro · « **Reply #15 on:** November 20, 2015, 05:46:05 PM »

EXRP are just dummy objects, you create on Avaya (somehow, check Avaya TServer guide which PBX object is used by that Tserver and its config) and on SIP Server.

On SIP Server, create them as indicated, numbering plan must be a new, not same as RP. Avaya will need to be able to dial to this objects as well.
On SIP Server you create a trunk to be able to dial to Avaya EXRP as well.

That is it basically. Then they will be used behind scenes before doing a transfer between them

pablocaamano · « **Reply #16 on:** November 20, 2015, 06:33:11 PM »

Thanks for your answer cavagnaro, I check the docummentation of Avaya TServer and the procedure is the same.

I am in an scenario similar to the previous disccused.

I have an A switch (Avaya TServer), and the S switch (SIPServer).
The routing point (3257) defined in Avaya switch route calls to agents under one of both switches.

Is neccesary to configure one ERP in sipserver switch for each number I want to dial from Avaya to SIPServer?
Or in this case, I need to define one ERP in SIPServer Switch and one ERP in avaya switch?

Thanks

cavagnaro · « **Reply #17 on:** November 20, 2015, 06:51:12 PM »

You need as many as max calls you pretend to have between them. You have 30 SIP links? Then create 30 EXRP on each switch

pablocaamano · « **Reply #18 on:** November 20, 2015, 08:03:52 PM »

I have defined an ERP in SIPSwitch and an ERP in Avaya Switch, I have also have defined a trunk from Avaya switch to SIPServer.
Maybe I am doing something wrong because even if I have the ERPs, when the call is routed to the agent the greetings are not played..

Just to clarify, the agent that is getting the call is logged in SIPServer in dn 3800003..

Here are the logs from TServer:
@17:58:03.9260 [ISCC] Sent to tserver [from ISCC:00000001@]: message RequestRouteCall
AttributeReferenceID 7213604
AttributeConnID 006e026dff8f1f96
AttributeOtherDN '83800003'
AttributeThisDN '3257'
AttributeLocation 'SIPSwitchMVD1'
AttributeExtensions [266] 00 0a 00 00..
'agent-greeting' 'greeting/W_Collections_Nordics'
'customer-greeting' 'greeting/silence'
'CUSTOMER_ID' 'Resources'
'AGENT' 'sipagent1'
'PLACE' 'SIP3800003'
'DN' '3800003'
'ACCESS' '3800003'
'SWITCH' 'SIPSwitchMVD1'
'NVQ' 1
'TARGET' 'Testing@statserver_routing_mvd1.GA'
AttributeRouteType 0 (RouteTypeUnknown)
AttributeReason [14] 00 01 01 00..
'RTR' 111

Here are the logs of the ringing in SIPServer:
@16:58:04.2130 [0] 8.1.101.83 distribute_event: message EventRinging
AttributeEventSequenceNumber 000000000000221e
AttributeTimeinuSecs 213000
AttributeTimeinSecs 1448049484 (16:58:04)
AttributeExtensions [70] 00 03 00 00..
'OtherTrunkName' 'trunk_to_avaya'
'PRIVACY' 'id'
'BusinessCall' 0
AttributeThisDNRole 2
AttributeAgentID 'sipagent1'
AttributeThisDN '3800003'
AttributeANI '59825186530'
AttributeDNIS '3800003'
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C5'
AttributeConnID 00e202732bfdd178
AttributeCallID 16785985
AttributeLocalCallType 2
AttributeCallType 2
AttributeCallState 0
AttributeOtherDNRole 1
AttributeOtherDN '59825186530'

Please any advise will be very useful!

cavagnaro · « **Reply #19 on:** November 20, 2015, 09:25:57 PM »

You need to post the full log, not just a little part. From the start to the end which should include ISCC logs

pablocaamano · « **Reply #20 on:** November 24, 2015, 01:31:21 PM »

Hi here are the full logs:

TServer logs:

message RequestRouteCall
AttributeThisDN '3257'
AttributeConnID 006e026dff8f6ae0
AttributeOtherDN '3800003'
AttributeLocation 'SIPSwitchMVD1'
AttributeExtensions [266] 00 0a 00 00..
'agent-greeting' 'greeting/W_Collections_Nordics'
'customer-greeting' 'greeting/silence'
'CUSTOMER_ID' 'Resources'
'AGENT' 'sipagent1'
'PLACE' 'SIP3800003'
'DN' '3800003'
'ACCESS' '3800003'
'SWITCH' 'SIPSwitchMVD1'
'NVQ' 1
'TARGET' 'Testing@statserver_routing_mvd1.GA'
AttributeRouteType 0 (RouteTypeUnknown)
AttributeReason [14] 00 01 01 00..
'RTR' 111
AttributeReferenceID 2722149
11:12:51.286 Int 04543 Interaction message "RequestRouteCall" received from 732 ("urs")
@11:12:51.2860 [ISCC] Request with xaction type 'route' will be processed by strategy 'ROUTE_ORIGINATION_STRATEGY'
@11:12:51.2860 [ISCC] +? tep [006e026dff8f6ae0:sipserver_voice_mvd2@SIPSwitchMVD1:006e026dff8f6ae0]
@11:12:51.2860 [ISCC] Created transaction [route O7213605 o::006e026dff8f6ae0:3257 d:sipserver_voice_mvd2@SIPSwitchMVD1:006e026dff8f6ae0:3800003 c:urs:00000027@]
@11:12:51.2860 [ISCC] Send to location SIPSwitchMVD1
@11:12:51.2860 [ISCC] Send to server sipserver_voice_mvd2@SIPSwitchMVD1/0: message ISCCRequestGetCallDataXferService
ISCCAttributeTrackingID 7218573 [006e258d]
ISCCAttributeToken ''
ISCCAttributeGlobalTransactionID '9S59AVML6T6E33947DNHVB677C06DLFU'
ISCCAttributeISLinkUUID '9S59AVML6T6E33947DNHVB677C06DLG0'
ISCCAttributeNetworkDestDN 'SIPSwitchMVD1::3800003'
ISCCAttributeFirstTransferOriginationDN '3257'
ISCCAttributeFirstTransferConnID 006e026dff8f6ae0
ISCCAttributeFirstTransferHomeLocation 'tserver@Switch'
ISCCAttributeLastTransferOriginationDN '3257'
ISCCAttributeLastTransferConnID 006e026dff8f6ae0
ISCCAttributeLastTransferHomeLocation 'tserver@Switch'
ISCCAttributeCallType Inbound
ISCCAttributeCallDataXferType RouteNoToken
ISCCAttributeDestinationDN '3800003'
ISCCAttributeReferenceID 7213605 [006e1225]
ISCCAttributeOriginationDN '3257'
ISCCAttributeConnID 006e026dff8f6ae0
ISCCAttributeExtensions
'agent-greeting' 'greeting/W_Collections_Nordics'
'customer-greeting' 'greeting/silence'
'CUSTOMER_ID' 'Resources'
'AGENT' 'sipagent1'
'PLACE' 'SIP3800003'
'DN' '3800003'
'ACCESS' '3800003'
'SWITCH' 'SIPSwitchMVD1'
'NVQ' 1
'TARGET' 'Testing@statserver_routing_mvd1.GA'
ISCCAttributeUpdateRevision 458862 [0007006e]
ISCCAttributeUserData
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'key2' 'value2'
'key1' 'value1'
'PegDEF' 1
'RTargetAgentGroup' 'Testing'
'RVQID' ''
'RVQDBID' ''
'RTargetTypeSelected' '2'
'RTargetRuleSelected' ''
'RTargetObjectSelected' 'Testing'
'RTargetObjSelDBID' '124'
'RTargetAgentSelected' 'sipagent1'
'RTargetPlaceSelected' 'SIP3800003'
'RTenant' 'Resources'
'RStrategyName' 'migration-tserver-sipserver-test'
'RStrategyDBID' '3279'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RTargetRequested' 'Testing'
'PegAGTesting' 1
@11:12:51.2860 [ISCC] [connection 04679228] Sent to connection [2208]2
@11:12:51.2900 [ISCC] Party is removed [expected]:
@ c:006e026dff8f6ae0,05069eb0 @ m:0000000000000000,00000000 p:1 i:000031ff nw:000131ff5654624e t:2
- p:0000000000000000,032b9940 @ c:006e026dff8f6ae0,05069eb0 r:2 ----- n:3257:
@11:12:51.2900 [ISCC] Party is added [expected]:
@ c:006e026dff8f6ae0,05069eb0 @ m:0000000000000000,00000000 p:1 i:000031ff nw:000131ff5654624e t:2
+ p:006e026dff8f6ae0,00000000 @ c:006e026dff8f6ae0,05069eb0 r:2 -a--- n:3800003:sipserver_voice_mvd2@SIPSwitchMVD1
@11:12:51.2900 [ISCC] Message EventTransactionStatus [Event (To Client):0017ee8d] is enqueued
@11:12:51.3060 [ISCC] Message EventTransactionStatus [Event (To Client):0017ee8d] is dequeued
@11:12:51.3060 [0] 8.1.001.06 send_to_client: message EventTransactionStatus
AttributeEventSequenceNumber 0000000001c84cd9
AttributeTimeinuSecs 306000
AttributeTimeinSecs 1448370771 (11:12:51)
AttributeExtensions [276] 00 06 00 00..
'class.feature-set' 'iscc.transaction iscc.direction iscc.call-operation iscc.is-link-creation'
'class.name' 'iscc.transaction-route'
'iscc.direction.role' 'source'
'iscc.transaction' 'started'
'iscc.transaction.state' 'in-progress'
'object.id' '9S59AVML6T6E33947DNHVB677C06DLFU'
AttributeSubscriptionID '9S59AVML6T6E33947DNHVB677C000001'
11:12:51.306 Trc 04542 EventTransactionStatus sent to [600] (00000006 icon_voice 10.135.94.111:58416)
11:12:51.306 Trc 04542 EventTransactionStatus sent to [960] (0000340f 5000 10.135.94.70:1995)
@11:12:51.3060 [ISCC] Message [Event (To Client):0017ee8d] is deleted
@11:12:51.3060 [ISCC] [connection 04679228] Received from connection [2208]2
@11:12:51.3060 [ISCC] Received from server sipserver_voice_mvd2@SIPSwitchMVD1/0: message ISCCEventCallDataXferService
ISCCAttributeCallDataXferType RouteNoToken
ISCCAttributeCallDataXferResource '83800003'
ISCCAttributeReferenceID 7213605 [006e1225]
ISCCAttributeTrackingID 14811692 [00e2022c]
@11:12:51.3060 [ISCC] Call is committed:
@ c:006e026dff8f6ae0,05069eb0 @ m:0000000000000000,00000000 p:1 i:000031ff nw:000131ff5654624e t:2
p:006e026dff8f6ae0,00000000 @ c:006e026dff8f6ae0,05069eb0 r:2 ca--- n:3800003:sipserver_voice_mvd2@SIPSwitchMVD1
@11:12:51.3060 [ISCC] Message RequestRouteCall [Request:0017ee8e] is enqueued
@11:12:51.3060 [ISCC] Message EventTransactionStatus [Event (To Client):0017ee8f] is enqueued
@11:12:51.3250 [ISCC] Message RequestRouteCall [Request:0017ee8e] is dequeued
@11:12:51.3250 [ISCC] Sent to tserver [from ISCC:00000001@]: message RequestRouteCall
AttributeReferenceID 7213605
AttributeConnID 006e026dff8f6ae0
AttributeOtherDN '83800003'
AttributeThisDN '3257'
AttributeLocation 'SIPSwitchMVD1'
AttributeExtensions [266] 00 0a 00 00..
'agent-greeting' 'greeting/W_Collections_Nordics'
'customer-greeting' 'greeting/silence'
'CUSTOMER_ID' 'Resources'
'AGENT' 'sipagent1'
'PLACE' 'SIP3800003'
'DN' '3800003'
'ACCESS' '3800003'
'SWITCH' 'SIPSwitchMVD1'
'NVQ' 1
'TARGET' 'Testing@statserver_routing_mvd1.GA'
AttributeRouteType 0 (RouteTypeUnknown)
AttributeReason [14] 00 01 01 00..
'RTR' 111
@11:12:51.3250 [ISCC] Message [Request:0017ee8e] is deleted
@11:12:51.3250 [ISCC] Message EventTransactionStatus [Event (To Client):0017ee8f] is dequeued
@11:12:51.3250 [0] 8.1.001.06 send_to_client: message EventTransactionStatus
AttributeEventSequenceNumber 0000000001c84cda
AttributeTimeinuSecs 325000
AttributeTimeinSecs 1448370771 (11:12:51)
AttributeExtensions [326] 00 07 00 00..
'iscc.call-operation' 'started'
'iscc.call-operation.call-id' '9S59AVML6T6E33947DNHVB677C06DLFM'
'iscc.is-link-creation' 'started'
'iscc.is-link-creation.is-link-id' '9S59AVML6T6E33947DNHVB677C06DLG0'
'iscc.is-link-creation.state' 'in-progress'
'iscc.transaction.state' 'in-progress'
'object.id' '9S59AVML6T6E33947DNHVB677C06DLFU'
AttributeSubscriptionID '9S59AVML6T6E33947DNHVB677C000001'
11:12:51.325 Trc 04542 EventTransactionStatus sent to [600] (00000006 icon_voice 10.135.94.111:58416)
11:12:51.325 Trc 04542 EventTransactionStatus sent to [960] (0000340f 5000 10.135.94.70:1995)
@11:12:51.3250 [ISCC] Message [Event (To Client):0017ee8f] is deleted
@11:12:51.3290 [gctmi] Distributing request RequestRouteCall
@11:12:51.3290 [csta] Party [006e026dff8f6ae0:3257,s809,tRP,rDST,lINT] (reqRouteCall)
@11:12:51.3290 [>>] CSTA_REQUEST invokeID 5490717
attRouteSelect
{
callingDevice NULL
directAgentCallSplit NULL
priorityCalling 0
destRoute NULL
collectCode NULL
userProvidedCode NULL
redirectType vdn
}
cstaRouteSelectInv
{
acsHandle 15025456
routeRegisterReqID 333
routingCrossRefID 52241075
routeSelected '83800003'
remainRetry 0
setupInformation NULL
routeUsedReq 1
}
@11:12:51.4580 [tsapi] TsapiLink [s4] [15025456] >> 6:131
@11:12:51.4580 [<<] CSTAEVENTREPORT
CSTARouteUsedExtEvent
{
routeRegisterReqID 333
routingCrossRefID 52241075
routeUsed
{
deviceID '83800003'
deviceIDType implicitPublic
deviceIDStatus idProvided
}
callingDevice
{
deviceID '6530'
deviceIDType explicitPrivateLocalNumber
deviceIDStatus idProvided
}
domain 0
}
@11:12:51.4580 [csta] (processRouteUsed)
@11:12:51.4580 [gctmi] TMsg [EventRouteUsed(3257)] distributing to model
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] distributing EventRouteUsed
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] processRouteUsed
@11:12:51.4580 [gctm] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] RouteQueue waits for matching divert/r-used.
@11:12:51.4580 [gctmi] TMsg [EventRouteUsed(3257)] (re)distributing to model in 250mS
@11:12:51.4580 [tsapi] TsapiLink [s4] [15025456] >> 6:87
@11:12:51.4580 [<<] CSTAEVENTREPORT
CSTARouteEndEvent
{
routeRegisterReqID 333
routingCrossRefID 52241075
errorValue genericUnspecified
}
@11:12:51.4580 [gctmi] TMsg [EventDiverted(3257)] distributing to model
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] distributing EventDiverted
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] processDiverted
@11:12:51.4580 [gctmi] TMsg [EventDiverted(3257)] (re)distributing to model in 250mS
@11:12:51.4580 [csta] (processRouteEnd) - ignored if already routed.
@11:12:51.4580 [gctmi] TMsg [EventRouteUsed(3257)] distributing to model
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] distributing EventRouteUsed
@11:12:51.4580 [gctmi] Call [006e026dff8f6ae0/31ff,sOG,tOG,l1] processRouteUsed
@11:12:51.4580 [gctmi] TMsg [EventRouteUsed(3257)] (re)distributing to model in 250mS
@11:12:51.6610 [tsapi] TsapiLink [s4] [15025456] >> 4:59
@11:12:51.6610 [<<] CSTAUNSOLICITED monitorCrossRefId 189516
CSTAEstablishedEvent
{
establishedConnection
{
callID 12790
deviceID '4901054'
devIDType 0
}
answeringDevice
{
deviceID '4901054'
deviceIDType explicitPrivateLocalNumber
deviceIDStatus idProvided
}
callingDevice
{
deviceID '6314832959'
deviceIDType explicitPrivateUnknown
deviceIDStatus idProvided
}
calledDevice
{
deviceID '000008030008'
deviceIDType explicitPrivateUnknown
deviceIDStatus idProvided
}
localConnectionInfo csConnect
cause ecNewCall
}
ATTEstablishedEvent
{
trunkGroup '738'
trunkMember '187'
split '7019066'
reason arNone
originalCallInfo
{
reason orNone
trunkGroup ''
trunkMember ''
ucid '00000000000000000000'
flexibleBilling 0
}
ucid '00001127901448370743'
flexibleBilling 0
}
@11:12:51.6610 [tsapi] (processEstablishedEvent)
@11:12:51.6610 [csta] (processEstablishedEvent)
@11:12:51.6610 [tsapi] filtering lastRedirectDevice for EventEstablished
@11:12:51.6610 [gctmi] TMsg [EventEstablished(4901054)] distributing to model
@11:12:51.6610 [gctmi] Call [006e026dff8f6adf/31f6,sOG,tOG,l1] distributing EventEstablished
@11:12:51.6610 [gctmi] Call [006e026dff8f6adf/31f6,sOG,tOG,l1] processEstablished
@11:12:51.6610 [gctm] Call [006e026dff8f6adf/31f6,sOG,tOG,l1] Transition to ESTABLISHED state.
@11:12:51.6610 [tsapi] Call [006e026dff8f6adf/12790,sOG,tOG,l1] (createParty)
@11:12:51.6610 [gctm] Call [006e026dff8f6adf/31f6,sOG,tOG,l1] Releasing party status cleared.
@11:12:51.6610 [gctm] Party [006e026dff8f6adf:6314832959,s0,tUNK,rORG,lUNK] created.
@11:12:51.6650 [gctmi] Party [006e026dff8f6adf:6314832959,s0,tUNK,rORG,lUNK] processDialing
@11:12:51.6650 [gctm] Party [006e026dff8f6adf:6314832959,s0,tUNK,rORG,lUNK] Changing state to 1000c
@11:12:51.6650 [gctm] Call [006e026dff8f6adf/31f6,sOG,tOG,l2] setNbrCallLegs for PartyParty [006e026dff8f6adf:6314832959,s1000c,tUNK,rORG,lUNK]
@11:12:51.6650 [ISCC] Party added [ssp view]:
@ c:006e026dff8f6adf,0506abd0 @ m:0000000000000000,00000000,0000000000000000 p:2 i:000031f6 nw:00000000:000131f656546237 t:2
p:03d5d3b8 @ c:006e026dff8f6adf,0506abd0 r:2 t:0 s:a n:4901054
+ p:03148d90 @ c:006e026dff8f6adf,0506abd0 r:1 t:1 s:1000c n:6314832959
@11:12:51.6650 [ISCC] Party added:
@ c:006e026dff8f6adf,0506abd0 @ m:0000000000000000,00000000 p:2 i:000031f6 nw:000131f656546237 t:2
p:0000000000000000,03d5d3b8 @ c:006e026dff8f6adf,0506abd0 r:2 ----- n:4901054:
+ p:0000000000000000,03148d90 @ c:006e026dff8f6adf,0506abd0 r:1 ----- n:6314832959:
@11:12:51.6650 [0] 8.1.001.06 distribute call/party event: message EventCallPartyAdded
AttributeEventSequenceNumber 0000000001c84cdb
AttributeTimeStamp 56546253000a25a8
AttributeDN '6314832959'
AttributeMediaType 0
AttributePartyState 0x1000c
AttributePartyType 1
AttributeConnID 006e026dff8f6adf
AttributeCallUUID '9S59AVML6T6E33947DNHVB677C06DLF5'
AttributePartyUUID '9S59AVML6T6E33947DNHVB677C06DLG1'

-------------------------------

SIPServer logs:

@10:12:51.8370 [ISCC] Received from server tserver@Switch/0: message ISCCRequestGetCallDataXferService
ISCCAttributeUserData
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'key2' 'value2'
'key1' 'value1'
'PegDEF' 1
'RTargetAgentGroup' 'Testing'
'RVQID' ''
'RVQDBID' ''
'RTargetTypeSelected' '2'
'RTargetRuleSelected' ''
'RTargetObjectSelected' 'Testing'
'RTargetObjSelDBID' '124'
'RTargetAgentSelected' 'sipagent1'
'RTargetPlaceSelected' 'SIP3800003'
'RTenant' 'Resources'
'RStrategyName' 'migration-tserver-sipserver-test'
'RStrategyDBID' '3279'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RTargetRequested' 'Testing'
'PegAGTesting' 1
ISCCAttributeUpdateRevision 458862 [0007006e]
ISCCAttributeExtensions
'agent-greeting' 'greeting/W_Collections_Nordics'
'customer-greeting' 'greeting/silence'
'CUSTOMER_ID' 'Resources'
'AGENT' 'sipagent1'
'PLACE' 'SIP3800003'
'DN' '3800003'
'ACCESS' '3800003'
'SWITCH' 'SIPSwitchMVD1'
'NVQ' 1
'TARGET' 'Testing@statserver_routing_mvd1.GA'
ISCCAttributeConnID 006e026dff8f6ae0
ISCCAttributeOriginationDN '3257'
ISCCAttributeReferenceID 7213605 [006e1225]
ISCCAttributeDestinationDN '3800003'
ISCCAttributeCallDataXferType RouteNoToken
ISCCAttributeCallType Inbound
ISCCAttributeLastTransferHomeLocation 'tserver@Switch'
ISCCAttributeLastTransferConnID 006e026dff8f6ae0
ISCCAttributeLastTransferOriginationDN '3257'
ISCCAttributeFirstTransferHomeLocation 'tserver@Switch'
ISCCAttributeFirstTransferConnID 006e026dff8f6ae0
ISCCAttributeFirstTransferOriginationDN '3257'
ISCCAttributeNetworkDestDN 'SIPSwitchMVD1::3800003'
ISCCAttributeISLinkUUID '9S59AVML6T6E33947DNHVB677C06DLG0'
ISCCAttributeGlobalTransactionID '9S59AVML6T6E33947DNHVB677C06DLFU'
ISCCAttributeToken ''
ISCCAttributeTrackingID 7218573 [006e258d]
@10:12:51.8370 [ISCC] DESTINATION_TRANSACTION: origination location 'tserver@Switch' controller client:'none'
@10:12:51.8370 [ISCC] Transaction [D7213605]: created [origin:tserver@Switch controller:tserver@Switch device:3800003 resource:]
@10:12:51.8370 [ISCC] Party object is created: p:0000000000000000,0000000000000000 n::
@10:12:51.8370 [ISCC] Message SDRequestGetCallDataXferService [SD Request:00000325] is enqueued
@10:12:51.8370 [ISCC] Message EventTransactionStatus [Event (To Client):00000326] is enqueued
@10:12:51.8530 [ISCC] Message SDRequestGetCallDataXferService [SD Request:00000325] is dequeued
@10:12:51.8530 [ISCC] Send to tserver: message SDRequestGetCallDataXferService
SDAttributePackedISCCMessage {bstring}
SDAttributeISLinkUUID '9S59AVML6T6E33947DNHVB677C06DLG0'
SDAttributeLastTransferConnID 006e026dff8f6ae0
SDAttributeLastTransferOriginationDN '3257'
SDAttributeLastTransferHomeLocation 'tserver@Switch'
SDAttributeFirstTransferConnID 006e026dff8f6ae0
SDAttributeFirstTransferOriginationDN '3257'
SDAttributeFirstTransferHomeLocation 'tserver@Switch'
SDAttributeUpdateRevision 458862 [0007006e]
SDAttributeUserData
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'key2' 'value2'
'key1' 'value1'
'PegDEF' 1
'RTargetAgentGroup' 'Testing'
'RVQID' ''
'RVQDBID' ''
'RTargetTypeSelected' '2'
'RTargetRuleSelected' ''
'RTargetObjectSelected' 'Testing'
'RTargetObjSelDBID' '124'
'RTargetAgentSelected' 'sipagent1'
'RTargetPlaceSelected' 'SIP3800003'
'RTenant' 'Resources'
'RStrategyName' 'migration-tserver-sipserver-test'
'RStrategyDBID' '3279'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RTargetRequested' 'Testing'
'PegAGTesting' 1
SDAttributeDestinationDN '3800003'
SDAttributeOriginationDN '3257'
SDAttributeConnID 006e026dff8f6ae0
SDAttributeReferenceID 7213605 [006e1225]
SDAttributeCallDataXferType RouteNoToken
@10:12:51.8530 [ISCC] tserver: message SDEventCallDataXferService
SDAttributeCallDataXferType RouteNoToken
SDAttributeReferenceID 7213605 [006e1225]
@10:12:51.8530 [ISCC] Resource erp3800003: available for location Switch (access number 83800003)
@10:12:51.8530 [ISCC] Resource erp3800003: acquired by Transaction [D7213605]
@10:12:51.8530 [ISCC] Message EventTransactionStatus [Event (To Client):00000328] is enqueued
@10:12:51.8530 [ISCC] Send to location Switch
@10:12:51.8530 [ISCC] Send to server tserver@Switch/0: message ISCCEventCallDataXferService
ISCCAttributeTrackingID 14811692 [00e2022c]
ISCCAttributeReferenceID 7213605 [006e1225]
ISCCAttributeCallDataXferResource '83800003'
ISCCAttributeCallDataXferType RouteNoToken
@10:12:51.8530 [ISCC] [connection 0000000001e85820] Sent to connection [708]2
@10:12:51.8530 [ISCC] Message [SD Request:00000325] is deleted
@10:12:51.8530 [ISCC] Message EventTransactionStatus [Event (To Client):00000326] is dequeued
@10:12:51.8530 [0] 8.1.101.83 send_to_client: message EventTransactionStatus
AttributeEventSequenceNumber 000000000000229a
AttributeTimeinuSecs 853000
AttributeTimeinSecs 1448370771 (10:12:51)
AttributeExtensions [379] 00 08 00 00..
'class.feature-set' 'iscc.transaction iscc.direction iscc.is-link-creation iscc.resource iscc.call-operation'
'class.name' 'iscc.transaction-route'
'iscc.direction.role' 'target'
'iscc.transaction' 'started'
'iscc.transaction.source-switch' 'Switch'
'iscc.transaction.state' 'in-progress'
'iscc.transaction.target-switch' 'SIPSwitchMVD1'
'object.id' '9S59AVML6T6E33947DNHVB677C06DLFU'
AttributeSubscriptionID 'FIGHL8LCD94CP3FMEVIL7G4EGK00002S'
10:12:51.853 Trc 04542 EventTransactionStatus sent to [748] (00000005 icon_voice 10.135.94.111:64245)
@10:12:51.8530 [ISCC] Message [Event (To Client):00000326] is deleted
@10:12:51.8530 [ISCC] Message EventTransactionStatus [Event (To Client):00000328] is dequeued
@10:12:51.8530 [0] 8.1.101.83 send_to_client: message EventTransactionStatus
AttributeEventSequenceNumber 000000000000229b
AttributeTimeinuSecs 853000
AttributeTimeinSecs 1448370771 (10:12:51)
AttributeExtensions [290] 00 07 00 00..
'iscc.is-link-creation' 'started'
'iscc.is-link-creation.is-link-id' '9S59AVML6T6E33947DNHVB677C06DLG0'
'iscc.is-link-creation.state' 'in-progress'
'iscc.resource' 'acquired'
'iscc.resource.name' 'erp3800003'
'iscc.transaction.state' 'in-progress'
'object.id' '9S59AVML6T6E33947DNHVB677C06DLFU'
AttributeSubscriptionID 'FIGHL8LCD94CP3FMEVIL7G4EGK00002S'
10:12:51.853 Trc 04542 EventTransactionStatus sent to [748] (00000005 icon_voice 10.135.94.111:64245)
@10:12:51.8530 [ISCC] Message [Event (To Client):00000328] is deleted
CGCL2Connector[924]: Connection with 10.135.94.12(10.135.94.12) established
10:12:52.110: CGSIPListener[0]: Accepted new connection on socket 924
10:12:52.146: Unable to resolve number for DN:59825186530
10:12:52.146: Unable to resolve number for DN:59825186530
10:12:52.146: trunk ip addr 10.135.94.12
10:12:52.146: Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartition]:cpdCapability[]): Service MSML (geo-loc[], priority[0], capacity 0 (0% of 0))
10:12:52.146: gateway 'trunk_to_avaya' associated with address '10.135.94.12'
10:12:52.146: $+NET:SIP::0:0
10:12:52.146: SIPS:LOGBLOCK:BEGIN:SIPMSG:[
10:12:52.146: SIPTR: Received [924,TCP] 1412 bytes from 10.135.94.12:25001 <<<<<
INVITE sip:3800003@10.135.92.29 SIP/2.0
From: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>;tag=80d8d96d9f95e51305455e435b600
To: sip:3800003@10.135.92.29
Call-ID: 80d8d96d9f95e51315455e435b600
CSeq: 1 INVITE
Max-Forwards: 71
Route: <sip:10.135.92.29;lr;phase=terminating;transport=tcp>
Record-Route: <sip:10.135.94.12;lr;transport=tcp>
Via: SIP/2.0/TCP 10.135.94.12;branch=z9hG4bK80d8d96d9f95e51325455e435b600
User-Agent: Avaya CM/R015x.02.1.016.4
Supported: timer, replaces, join, histinfo, 100rel
Allow: INVITE, CANCEL, BYE, ACK, PRACK, SUBSCRIBE, NOTIFY, REFER, OPTIONS, INFO, PUBLISH
Contact: "Vigliarolo, Juan Carlos" <sip:59825186530@10.135.94.12;transport=tcp>
Session-Expires: 1200;refresher=uac
Min-SE: 1200
P-Asserted-Identity: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>
Accept-Language: en
Content-Type: application/sdp
History-Info: <sip:3800003@10.135.92.29>;index=1
History-Info: "3800003" <sip:3800003@10.135.92.29>;index=1.1
Alert-Info: <cid:internal@invalid.unknown.domain>;avaya-cm-alert-type=internal
User-to-User: 00F7020002F509546573745061626C6FF40482878CB1FA08000131FF5654624E;encoding=hex
Content-Length: 235

v=0
o=- 1 1 IN IP4 10.135.94.12
s=-
c=IN IP4 10.137.39.20
b=AS:64
t=0 0
m=audio 18488 RTP/AVP 0 18 8 127
a=rtpmap:0 PCMU/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=rtpmap:8 PCMA/8000
a=rtpmap:127 telephone-event/8000

10:12:52.150: Unable to resolve number for DN:59825186530
10:12:52.150: Unable to resolve number for DN:59825186530
10:12:52.150: trunk ip addr 10.135.94.12
10:12:52.150: Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartition]:cpdCapability[]): Service MSML (geo-loc[], priority[0], capacity 0 (0% of 0))
10:12:52.150: gateway 'trunk_to_avaya' associated with address '10.135.94.12'
10:12:52.150: CallMatcher: no call match attributes found
10:12:52.150: Unable to resolve number for DN:59825186530
10:12:52.150: Unable to resolve number for DN:59825186530
10:12:52.150: trunk ip addr 10.135.94.12
10:12:52.150: Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartition]:cpdCapability[]): Service MSML (geo-loc[], priority[0], capacity 0 (0% of 0))
10:12:52.150: gateway 'trunk_to_avaya' associated with address '10.135.94.12'
10:12:52.150: MarkAsLastUsed: Node not found for serviceDN 'dummy'
10:12:52.150: User-to-User=00F7020002F509546573745061626C6FF40482878CB1FA08000131FF5654624E;encoding=hex
10:12:52.150: ResolveCallInfo: set flag DIAL_PLAN_PROCESSING
10:12:52.150: SIPTR(5900): Begin step 0 - SipTransactionCreateCall(5901)
10:12:52.150 SIPCONN(59825186530): Create dialog
10:12:52.150: SipDialog: set monitor 0000000002a914e8
10:12:52.150 SIPCONN(59825186530): refer dialog 00000000028d7030 initiated
10:12:52.150 SIPCONN(59825186530): change transaction 0 -> 0
10:12:52.150: SipDialog: set monitor 0000000002a914e8
10:12:52.150 SIPCONN(59825186530): ClrMediaPeer
@10:12:52.1500 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 150
attr_#1003 1448370772
attr_#1002 8839
attr_#1001 1
attr_#1000 131072
attr_#15999 1
attr_#16704 1
attr_#16000 1
attr_#16500 [53] 31 3d 31 0d..
AttributeUserEvent [16099]
@10:12:52.1500 [BSYNC] Trace: Sent
10:12:52.150: HA:MESSAGE:TYPE[sipStackSync]: SYNCED
10:12:52.150: SIPDLG[12571]: register TRN[723492]
10:12:52.150: SIPDLG[12571]: TRN[723492] flags set to 0x1
10:12:52.150: SipDialog: event INVITE, t=723492, s=1, r=5, m=0000000002a914e8
10:12:52.150 SIPCONN(59825186530): HandleSipDialogEvent(INVITE)
10:12:52.150 SIPCONN(59825186530): Capabilities 2301ed
10:12:52.150 SIPCONN(59825186530): new transaction
10:12:52.150 SIPCONN(59825186530): store remote content
10:12:52.150 SIPCONN(59825186530): verify sdp
10:12:52.150 SIPCONN(59825186530): sdp state SDP_STATE_NULL, event SDP_EVENT_SDP
10:12:52.150 SIPCONN(59825186530): new sdp state SDP_STATE_OFFER_RECEIVED, event SDP_EVENT_SDP
10:12:52.150 SIPCONN(59825186530): state e:10,p:0,s:1,c:9,rc:0,m:0
10:12:52.150: SIPTR(5901): complete
10:12:52.150: SIPTR(5900): Step 0 - SipTransactionCreateCall(5901) complete
10:12:52.150: SIPTR(5900): Begin step 1 - SipTransactionResolveCallInfoByDialPlan(5902)
10:12:52.150: DialPlan:Not Found for dest 3800003
10:12:52.150: DialPlan: DialPlan found, but no rule defined for destination 3800003.
10:12:52.150: DialPlan: No rule applied, using original destination '3800003'.
10:12:52.150: DialPlan: clear flag DIAL_PLAN_PROCESSING
10:12:52.150: ERROR: 10000002, SipGetGeoLocationData( callId, result, overflow, oldPrefered), SipCall.cpp,1745
10:12:52.150: ProcessDialPlanResult: Connecting to DEVICE(81889,3800003).
10:12:52.150: Create regular call
@10:12:52.1500 {tscp.call {constructed} {uuid FIGHL8LCD94CP3FMEVIL7G4EGK0002IP} {connection-id 00e202732bfdd17a} {call-id 16785987}}
10:12:52.154 -- created call_info_tspp 00e202732bfdd17a@2ad1700
@10:12:52.1540 Call [00e202732bfdd17a]: urid 000100e2
@10:12:52.1540 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message RequestSetCallInfo
AttributeUpdateRevision 65762
AttributeConnID 00e202732bfdd17a
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributeCallID 16785987
@10:12:52.1540 [BSYNC] Trace: Sent
10:12:52.154 -- created aTmCall 288afc0/2ad1700
10:12:52.154 -- TmCallThread created: 25ee790
10:12:52.154 SetANI for 288afc0:1: 59825186530
10:12:52.154 SetDNIS for 288afc0:1: 3800003
10:12:52.154: SIPCALL(16785987): add party '59825186530'
10:12:52.154 -- created party_info_tspp 2bbc120
10:12:52.154 -- created aTmParty 1aabeb0
10:12:52.154 SetRole: Origination for 59825186530.1aabeb0-288afc0:1
10:12:52.154 -- AddParty to 288afc0: 59825186530.1aabeb0-288afc0:1
10:12:52.154 -- new TSCP call leg 1
10:12:52.154 -- call leg created leg_id=1
10:12:52.154 CreateParty new external: 59825186530.1aabeb0-288afc0:1
10:12:52.154: Call 16785987 dn 59825186530 SetPartyId 16786786
10:12:52.154 SIPCONN(59825186530): set monitor 0000000002a91430, 0000000002911868
10:12:52.154 SIPCONN(3800003): set monitor 0000000002a90590, 0000000002910c68
10:12:52.154: SIPCALL(16785987): add party '3800003'
10:12:52.154 -- created party_info_tspp 2bbdb20
10:12:52.154 -- created aTmParty 1aaaa70
10:12:52.154 SetRole: Destination for 3800003.1aaaa70-288afc0:1
10:12:52.154 -- AddParty to 288afc0: 3800003.1aaaa70-288afc0:1
10:12:52.154 -- new TSCP call leg 2
10:12:52.154 -- call leg created leg_id=2
10:12:52.154 -- created NAData 2acbaa0
10:12:52.154 CreateParty new internal: 3800003.1aaaa70-288afc0:1
10:12:52.154: Call 16785987 dn 3800003 SetPartyId 16786787
10:12:52.154: Selected for Dn (geo-loc[]:partitionId[SipServerDefaultPartition]:cpdCapability[]): Service MSML (geo-loc[], priority[0], capacity 0 (0% of 0))
10:12:52.154: SIPTR(5902): complete
10:12:52.154: SIPTR(5900): Step 1 - SipTransactionResolveCallInfoByDialPlan(5902) complete
10:12:52.154: SIPTR(5900): Begin step 2 - SipTransactionChangePartyState(5903)
10:12:52.154: SIPTR(5903): complete
10:12:52.154: SIPTR(5900): Step 2 - SipTransactionChangePartyState(5903) complete
10:12:52.154: SIPTR(5900): Begin step 3 - SipTransactionGetOffer(5904)
10:12:52.154: SIPTR(5904): complete
10:12:52.154: SIPTR(5900): Step 3 - SipTransactionGetOffer(5904) complete
10:12:52.154: SIPTR(5900): Begin step 4 - SipTransactionConnectNewParty(5905)
Session value of the SDP is [1]
Version values of the SDP is [1]
10:12:52.154 SIPCONN(3800003): re-invite-null
10:12:52.154: SipDialog: set monitor 0000000002a90648
10:12:52.154 SIPCONN(3800003): main dialog 0 created, flags 0x21f
10:12:52.154 SIPCONN(3800003): Local contact: '<sip:59825186530@10.135.92.29:5060>'
10:12:52.154: add party info '3800003' state 0.
@10:12:52.1540 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 154
attr_#1003 1448370772
attr_#1002 8840
attr_#1001 1
attr_#1000 131072
attr_#15999 1
attr_#16704 1
attr_#16000 1
attr_#16500 [80] 31 3d 31 0d..
AttributeUserEvent [16099]
@10:12:52.1540 [BSYNC] Trace: Sent
10:12:52.154: HA:MESSAGE:TYPE[sipStackSync]: SYNCED
10:12:52.154: SIPDLG[12572]: register TRN[723493]
10:12:52.154: SIPDLG[12572]: TRN[723493] flags set to 0x6
10:12:52.154: Sending [0,UDP] 1264 bytes to 10.135.91.182:5060 >>>>>
INVITE sip:3800003@10.135.91.182:5060 SIP/2.0
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: sip:3800003@10.135.92.29:5060
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 1 INVITE
Content-Length: 134
Content-Type: application/sdp
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10811
Contact: <sip:59825186530@10.135.92.29:5060>
Allow: ACK, BYE, CANCEL, INFO, INVITE, MESSAGE, NOTIFY, OPTIONS, PRACK, REFER, UPDATE
User-to-User: 00F7020002F509546573745061626C6FF40482878CB1FA08000131FF5654624E;encoding=hex
User-Agent: Avaya CM/R015x.02.1.016.4
Accept-Language: en
History-Info: <sip:3800003@10.135.92.29>;index=1
History-Info: "3800003" <sip:3800003@10.135.92.29>;index=1.1
Alert-Info: <cid:internal@invalid.unknown.domain>;avaya-cm-alert-type=internal
Max-Forwards: 70
X-Genesys-CallUUID: D6C0ESQ1B978L6M3J9GSBB8QVS0000C7
Privacy: id
P-Asserted-Identity: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>
Session-Expires: 1800;refresher=uac
Min-SE: 90
Supported: uui,100rel,timer

v=0
o=- 1446597765 1 IN IP4 10.137.39.20
s=-
c=IN IP4 10.137.39.20
b=AS:64
t=0 0
m=audio 18488 RTP/AVP 8
a=rtpmap:8 PCMA/8000

10:12:52.158: SipDialog: event SEND_INVITE, t=723493, s=2, r=7, m=0000000002a90648
10:12:52.158 SIPCONN(3800003): HandleSipDialogEvent(SEND_INVITE) - filtered
10:12:52.158 SIPCONN(3800003): sdp state SDP_STATE_NULL, event SDP_EVENT_OFFER_SENT
10:12:52.158 SIPCONN(3800003): new sdp state SDP_STATE_OFFER_SENT, event SDP_EVENT_OFFER_SENT
10:12:52.158: SIPS:LOGBLOCK:END:SIPMSG:]
10:12:52.158: $-NET:SIP::0:10401

10:12:52.214: $+NET:SIP::0:0
10:12:52.214: SIPTR: Received [0,UDP] 396 bytes from 10.135.91.182:5060 <<<<<
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10811
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: <sip:3800003@10.135.92.29:5060>
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 1 INVITE
User-Agent: Yealink SIP-T23P 44.80.0.88
Content-Length: 0

10:12:52.214: SipDialog: event CALLING_RESPROV, t=723493, s=2, r=5, m=0000000002a90648
10:12:52.214 SIPCONN(3800003): HandleSipDialogEvent(CALLING_RESPROV)
10:12:52.214 SIPCONN(3800003): Capabilities 61013f
10:12:52.214 SIPCONN(3800003): reliable=0
10:12:52.214 SIPCONN(3800003): store remote content
10:12:52.214 SIPCONN(3800003): store remote content - trying ignored
10:12:52.214 SIPCONN(3800003): Trying Timer for 32000 mlsec started...
10:12:52.214: $-NET:SIP::0:131

@10:12:52.2740 [ISCC] [connection 0000000001e85820] Received from connection [708]2
@10:12:52.2740 [ISCC] Received from server tserver@Switch/0: message ISCCEventAttachedDataChanged
ISCCAttributeOperationUUID '9S59AVML6T6E33947DNHVB677C06DLG2'
ISCCAttributeUpdateRevision 524398 [0008006e]
ISCCAttributeUserData
'RRequestedSkills'(list)
'CustomerSegment' 'default'
'ServiceType' 'default'
'ServiceObjective' ''
'key2' 'value2'
'key1' 'value1'
'PegDEF' 1
'RVQID' ''
'RVQDBID' ''
'RTargetTypeSelected' '2'
'RTargetRuleSelected' ''
'RTargetObjectSelected' 'Testing'
'RTargetObjSelDBID' '124'
'RTargetAgentSelected' 'sipagent1'
'RTargetPlaceSelected' 'SIP3800003'
'RTenant' 'Resources'
'RStrategyName' 'migration-tserver-sipserver-test'
'RStrategyDBID' '3279'
'CBR-actual_volume' ''
'CBR-Interaction_cost' ''
'CBR-contract_DBIDs' ''
'CBR-IT-path_DBIDs' ''
'RRequestedSkillCombination' ''
'RTargetRequested' 'Testing'
'PegAGTesting' 1
ISCCAttributeConnID 006e026dff8f6ae0
ISCCAttributeTrackingID 7218574 [006e258e]
@10:12:52.2780 [ISCC] tep disconnected: inbound event postponed ISCCEventAttachedDataChanged
10:12:52.350: Sending [924,TCP] 319 bytes to 10.135.94.12:25001 >>>>>
SIP/2.0 100 Trying
From: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>;tag=80d8d96d9f95e51305455e435b600
To: sip:3800003@10.135.92.29
Call-ID: 80d8d96d9f95e51315455e435b600
CSeq: 1 INVITE
Via: SIP/2.0/TCP 10.135.94.12;branch=z9hG4bK80d8d96d9f95e51325455e435b600;received=10.135.94.12
Content-Length: 0

10:12:52.358: $+NET:SIP::0:0
10:12:52.358: SIPTR: Received [0,UDP] 625 bytes from 10.135.91.182:5060 <<<<<
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10811
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: <sip:3800003@10.135.92.29:5060>;tag=2361909949
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 1 INVITE
Contact: <sip:3800003@10.135.91.182:5060>
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
User-Agent: Yealink SIP-T23P 44.80.0.88
Allow-Events: talk,hold,conference,refer,check-sync
Content-Length: 0

10:12:52.362: SipDialog: event CALLING_RESPROV, t=723493, s=2, r=5, m=0000000002a90648
10:12:52.362 SIPCONN(3800003): HandleSipDialogEvent(CALLING_RESPROV)
10:12:52.362 SIPCONN(3800003): Trying Timer deleted...
10:12:52.362 SIPCONN(3800003): Capabilities 6103ff
10:12:52.362 SIPCONN(3800003): reliable=0
10:12:52.362 SIPCONN(3800003): store remote content
10:12:52.362 SIPCONN(3800003): skip SDP pocessing [0/SDP_STATE_OFFER_SENT]
10:12:52.362 SIPCONN(59825186530): 18x response, state 1,1,0,0,1
10:12:52.362 SIPCONN(59825186530): SendResponse(180,723492)
10:12:52.362: add party info '59825186530' state 1.
10:12:52.362: Sending [924,TCP] 631 bytes to 10.135.94.12:25001 >>>>>
SIP/2.0 180 Ringing
From: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>;tag=80d8d96d9f95e51305455e435b600
To: sip:3800003@10.135.92.29;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660293
Call-ID: 80d8d96d9f95e51315455e435b600
CSeq: 1 INVITE
Record-Route: <sip:10.135.94.12;lr;transport=tcp>
Via: SIP/2.0/TCP 10.135.94.12;branch=z9hG4bK80d8d96d9f95e51325455e435b600;received=10.135.94.12
X-Genesys-CallUUID: D6C0ESQ1B978L6M3J9GSBB8QVS0000C7
Allow: INVITE, ACK, PRACK, CANCEL, BYE, UPDATE
User-Agent: Yealink SIP-T23P 44.80.0.88
Allow-Events: talk,hold,conference,refer,check-sync
Supported: uui
Content-Length: 0

10:12:52.362: SipDialog: event CALLED_RESPROV, t=723492, s=1, r=6, m=0000000002a914e8
10:12:52.362 SIPCONN(59825186530): HandleSipDialogEvent(CALLED_RESPROV) - filtered
10:12:52.362 SIPCONN(3800003): state e:2,p:0,s:2,c:9,rc:0,m:1
10:12:52.362 SIPPARTY(3800003): 16786787 verify update of party-connection state N-A
10:12:52.362 SIPPARTY(3800003): 16786787 update party-connection state N-A
10:12:52.362: Adding OtherTrunkName(trunk_to_avaya): done
10:12:52.362 ClearContext: party 3800003.1aaaa70-288afc0:1
10:12:52.362 +++ CIFace::Event +++
+++ Pre-event +++
Type EventRinging
Devices: <3800003/3800003> <-/59825186530> <-/->
Calls: 16785987/00e202732bfdd17a/16785987.288afc0/c:0/r:0 0/none
Parties: D3800003/3800003.1aaaa70-288afc0:1/l:2/r:0/Null,DNull,Destination
X59825186530/59825186530.1aabeb0-288afc0:1/l:1/r:0/Null,Origination
none
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
--- Pre-event ---
+++ Ringing +++
SetDialling: party 59825186530.1aabeb0-288afc0:1, cause Null
-- party_info 59825186530.2bbc120 state change: from <Null> to <Connected,Dialing>
-- AgnEmu: business type defaults to private for agent
-- AgnEmu: private call BusinessType[1/1:0]
-- aTmCall::SetBusinessType():00e202732bfdd17a set to BusinessType[1/1:0]
-- aTmParty::SetBusinessType():3800003 set to BusinessType[1/1:0]
-- G7 dialing
-- call_info::committed created
@10:12:52.3620 [ISCC] Call object is created: c:00e202732bfdd17a,0000000002ad1700
@10:12:52.3620 [ISCC] Call created:
+ c:00e202732bfdd17a,0000000002ad1700 @ m:0000000000000000,0000000000000000 p:0 i:01002243 nw:0000000000000000 t:2
@10:12:52.3620 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message RequestSetCallInfo
AttributeUpdateRevision 65762
AttributePropagatedCallType 2
AttributeConnID 00e202732bfdd17a
@10:12:52.3620 [BSYNC] Trace: Sent
@10:12:52.3620 [0] 8.1.101.83 distribute call/party event: message EventCallCreated
AttributeEventSequenceNumber 000000000000229c
AttributeTimeStamp 5654625400058610
AttributeANI '59825186530'
AttributeMediaType 0
AttributeCallType 2
AttributeCallID 16785987
AttributeConnID 00e202732bfdd17a
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributeDNIS '3800003'
10:12:52.362 Int 04544 Interaction message "EventCallCreated" generated
10:12:52.362 Trc 04542 EventCallCreated sent to [748] (00000005 icon_voice 10.135.94.111:64245)
@10:12:52.3620 [ISCC] Party added [ddp view]:
@ c:00e202732bfdd17a,0000000002ad1700 @ m:0000000000000000,0000000000000000,0000000000000000 p:2 i:01002243 nw:00000000:0000000000000000 t:2
+ p:0000000002bbc120 @ c:00e202732bfdd17a,0000000002ad1700 r:1 t:1 s:1000c n:59825186530
p:0000000002bbdb20 @ c:00e202732bfdd17a,0000000002ad1700 r:2 t:0 s:0 n:3800003
@10:12:52.3660 [ISCC] Party object is created: p:0000000000000000,0000000002bbc120 n:59825186530:
@10:12:52.3660 [ISCC] Party added:
@ c:00e202732bfdd17a,0000000002ad1700 @ m:0000000000000000,0000000000000000 p:1 i:01002243 nw:0000000000000000 t:2
+ p:0000000000000000,0000000002bbc120 @ c:00e202732bfdd17a,0000000002ad1700 r:1 ----- n:59825186530:
@10:12:52.3660 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventCallPartyState
AttributeDN '59825186530'
AttributePartyUUID 'FIGHL8LCD94CP3FMEVIL7G4EGK0002IQ'
AttributePartyID 40e202732bfdd2a9
AttributeConnID 00e202732bfdd17a
@10:12:52.3660 [BSYNC] Trace: Sent
@10:12:52.3660 [0] 8.1.101.83 distribute call/party event: message EventCallPartyAdded
AttributeEventSequenceNumber 000000000000229d
AttributeTimeStamp 56546254000595b0
AttributeDN '59825186530'
AttributeMediaType 0
AttributePartyState 0x1000c
AttributePartyType 1
AttributeConnID 00e202732bfdd17a
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributePartyUUID 'FIGHL8LCD94CP3FMEVIL7G4EGK0002IQ'
10:12:52.366 Int 04544 Interaction message "EventCallPartyAdded" generated
10:12:52.366 Trc 04542 EventCallPartyAdded sent to [748] (00000005 icon_voice 10.135.94.111:64245)
SetDelivered: party 3800003.1aaaa70-288afc0:1, cause Null
-- TellDelivered
-- party_info 3800003.2bbdb20 state change: from <Null> to <Alerting>
-- aTmParty::SetBusinessType():3800003 set to BusinessType[1/1:0]
-- G7 ringing
-- call delivered
@10:12:52.3660 [ISCC] Party added [ddp view]:
@ c:00e202732bfdd17a,0000000002ad1700 @ m:0000000000000000,0000000000000000,0000000000000000 p:2 i:01002243 nw:00000000:0000000000000000 t:2
p:0000000002bbc120 @ c:00e202732bfdd17a,0000000002ad1700 r:1 t:1 s:1000c n:59825186530
+ p:0000000002bbdb20 @ c:00e202732bfdd17a,0000000002ad1700 r:2 t:0 s:a n:3800003
@10:12:52.3660 [ISCC] Party object is created: p:0000000000000000,0000000002bbdb20 n:3800003:
@10:12:52.3660 [ISCC] Party added:
@ c:00e202732bfdd17a,0000000002ad1700 @ m:0000000000000000,0000000000000000 p:2 i:01002243 nw:0000000000000000 t:2
p:0000000000000000,0000000002bbc120 @ c:00e202732bfdd17a,0000000002ad1700 r:1 ----- n:59825186530:
+ p:0000000000000000,0000000002bbdb20 @ c:00e202732bfdd17a,0000000002ad1700 r:2 ----- n:3800003:
@10:12:52.3660 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventCallPartyState
AttributeDN '3800003'
AttributePartyUUID 'FIGHL8LCD94CP3FMEVIL7G4EGK0002IR'
AttributePartyID 40e202732bfdd2aa
AttributeConnID 00e202732bfdd17a
@10:12:52.3660 [BSYNC] Trace: Sent
@10:12:52.3660 [0] 8.1.101.83 distribute call/party event: message EventCallPartyAdded
AttributeEventSequenceNumber 000000000000229e
AttributeTimeStamp 56546254000595b0
AttributeDBID 3566
AttributeDN '3800003'
AttributeMediaType 0
AttributePartyState 0xa
AttributePartyType 0
AttributeConnID 00e202732bfdd17a
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributePartyUUID 'FIGHL8LCD94CP3FMEVIL7G4EGK0002IR'
10:12:52.366 Int 04544 Interaction message "EventCallPartyAdded" generated
10:12:52.366 Trc 04542 EventCallPartyAdded sent to [748] (00000005 icon_voice 10.135.94.111:64245)
@10:12:52.3660 [0] 8.1.101.83 distribute_event: message EventRinging
AttributeEventSequenceNumber 000000000000229f
AttributeTimeinuSecs 366000
AttributeTimeinSecs 1448370772 (10:12:52)
AttributeExtensions [70] 00 03 00 00..
'OtherTrunkName' 'trunk_to_avaya'
'PRIVACY' 'id'
'BusinessCall' 0
AttributeThisDNRole 2
AttributeAgentID 'sipagent1'
AttributeThisDN '3800003'
AttributeANI '59825186530'
AttributeDNIS '3800003'
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributeConnID 00e202732bfdd17a
AttributeCallID 16785987
AttributeLocalCallType 2
AttributeCallType 2
AttributeCallState 0
AttributeOtherDNRole 1
AttributeOtherDN '59825186530'
10:12:52.366 Int 04544 Interaction message "EventRinging" generated
10:12:52.366 Trc 04542 EventRinging sent to [904] (00000021 wde_sipagent1 10.135.91.230:60565)
10:12:52.366 Trc 04542 EventRinging sent to [756] (00000007 statserver_routing_mvd1 10.135.94.113:49238)
10:12:52.366 Trc 04542 EventRinging sent to [768] (0000000a reporting_statserver 10.135.94.212:54979)
10:12:52.366 Trc 04542 EventRinging sent to [736] (00000004 mosaic_statserver 10.135.94.212:54978)
10:12:52.366 Trc 04542 EventRinging sent to [760] (00000008 urs_statserver 10.135.94.211:55495)
10:12:52.366 Trc 04542 EventRinging sent to [748] (00000005 icon_voice 10.135.94.111:64245)
-- Cleanup call leg
--- Ringing ---
+++ Post-event +++
Type EventRinging
Devices: <3800003/3800003> <-/59825186530> <-/->
Calls: 16785987/00e202732bfdd17a/16785987.288afc0/c:2/r:0 0/none
Parties: D3800003/3800003.1aaaa70-288afc0:1/l:2/r:0/Alerting,DNull,Destination
X59825186530/59825186530.1aabeb0-288afc0:1/l:1/r:0/Dialing,Origination
none
Call type: Inbound/2
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
--- Post-event ---
10:12:52.366 --- CIFace::Event ---
10:12:52.366: SIPTR(5905): complete
10:12:52.366: SIPTR(5900): Step 4 - SipTransactionConnectNewParty(5905) complete
10:12:52.366: SIPTR(5900): complete
10:12:52.366: SIPCM: transaction SipScenario(5900) complete
10:12:52.366: PI: 00 S[IN]D[59825186530]C[*D[59825186530]]P[3800003]
10:12:52.366: PI: 00 S[AN]D[3800003]C[*D[3800003]]P[59825186530]
10:12:52.366: CALLSTATE(a:2,d:0,i:0,e:1,r:0,o:0)
10:12:52.366: -----------------------------------------------------------
10:12:52.366: C[16785987]:CF[D[[0]]:SC[5900]
10:12:52.366: P[16786786]

[59825186530[81888]]:LID[0]:D2[3800003[81889]]:
10:12:52.366 SIPCONN(59825186530): endPoint :CON[16787857]STATE[1]:PEER[16787858]

[59825186530[81888]]:DLG[12571 STATE[1]]:D2[[0]:TD[723492[IM[yes]]]:RC
10:12:52.366: P[16786787]

[3800003[81889]]:LID[0]:D2[59825186530[81888]]:
10:12:52.366 SIPCONN(3800003): endPoint :CON[16787858]STATE[2]:PEER[16787857]

[3800003[81889]]:DLG[12572 STATE[2]]:D2[59825186530[81888]:TD[723493[IM[yes]]]:LC
10:12:52.366: HA: BEGIN SYNC: CALL[16785987] SYNCTYPE[1]: SECOND CALL[0] SYNCTYPE[-1]
@10:12:52.3660 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 366
attr_#1003 1448370772
attr_#1002 8841
attr_#1001 1
attr_#1000 131072
attr_#15999 1
attr_#16704 1
attr_#16000 1
attr_#16500 [2630] 31 3d 33 0d..
AttributeUserEvent [16099]
@10:12:52.3660 [BSYNC] Trace: Sent
10:12:52.366: HA:MESSAGE:TYPE[sipStackSync]: SYNCED
@10:12:52.3660 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 366
attr_#1003 1448370772
attr_#1002 8842
attr_#1001 1
attr_#1000 131072
attr_#15999 1
attr_#16704 1
attr_#16000 1
attr_#16500 [3002] 31 3d 33 0d..
AttributeUserEvent [16099]
@10:12:52.3660 [BSYNC] Trace: Sent
10:12:52.366: HA:MESSAGE:TYPE[sipStackSync]: SYNCED
10:12:52.366: HA: END SYNC: CALL[16785987] SYNCTYPE[1]: SECOND CALL[0] SYNCTYPE[-1]
10:12:52.366 -- created NAData 2acbb90
@10:12:52.3700 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 370
attr_#1003 1448370772
attr_#1002 8843
attr_#1001 1
attr_#1000 131072
attr_#15999 1
attr_#16704 1
attr_#16000 1
attr_#16102 [1104] 32 3a 31 7c..
attr_#16101 [1340] 32 3a 31 7c..
attr_#16100 [246] 31 3a 31 7c..
AttributeUserEvent [16001]
@10:12:52.3700 [BSYNC] Trace: Sent
10:12:52.370: HA:MESSAGE:TYPE[callSync:]: SYNCED
10:12:52.370: call1 16785987 idle
10:12:52.370: $-NET:SIP::0:9562

@10:12:52.3740 [BSYNC] Trace: Received [712]:
message EventUserEvent
AttributeUserEvent [16002]
attr_#16100 [22] 31 3a 31 7c..
attr_#16000 1
attr_#16704 0
attr_#15999 1
attr_#1000 131072
attr_#1001 1
attr_#1002 3812
attr_#1003 1448370772
attr_#1004 340
attr_#1005 0
10:12:52.374: SIPTS:<< SYNC(16002) <<
10:12:52.374: $+NET:CTI:callSyncAck:2236
10:12:52.378: HA:MESSAGE:TYPE[callSyncAck]:RECEIVED
10:12:52.378: HA:MESSAGE:TYPE[callSyncAck]:RECEIVED
10:12:52.378: HA:MESSAGE:TYPE[callSyncAck]:PROCESSED
10:12:52.378: $-NET:CTI:callSyncAck:2237
10:12:55.024 Trc 04541 RequestAnswerCall received from [904] (00000021 wde_sipagent1 10.135.91.230:60565)
message RequestAnswerCall
AttributeReferenceID 109
AttributeThisDN '3800003'
AttributeConnID 00e202732bfdd17a
10:12:55.024 Int 04543 Interaction message "RequestAnswerCall" received from 904 ("wde_sipagent1")
10:12:55.024 -- created: CRequest@2a2a8d0 RequestAnswerCall-wde_sipagent1[904]/109
10:12:55.024: $+TLIB:CTI:Unknown:0:45940639690
10:12:55.024 +++ CIFace::Request +++
-- new invoke
-- thisCall by party
Parsed: RequestAnswerCall
From: wde_sipagent1[904]/109
Numbers: +<3800003> -<none>
Calls: 288afc0:1 none
Parties: 3800003.1aaaa70-288afc0:1
none
Status: parsed:1 queued:0 sent:0 acked:0 preevent:0 event:0 context:0 transferred:0
-----
-- validate
-- state check: ok
CIFace: Sent CRequest@2a2a8d0 RequestAnswerCall-wde_sipagent1[904]/109
TNAEmulator::NotifyBackup()
@10:12:55.0240 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 24
attr_#1003 1448370775
attr_#1002 8844
attr_#1001 5
attr_#1000 131072
AttributeAgentWorkMode 0 (Unknown)
AttributeAgentStateReasonUnused 0
AttributeThisDN '3800003'
@10:12:55.0240 [BSYNC] Trace: Sent
-- NAData ClRq added
FinishRequest CRequest@2a2a8d0 RequestAnswerCall-wde_sipagent1[904]/109
IFace stats: q=0 s=0
-- complete
-- NAData ClRq removed
TNAEmulator::NotifyBackup()
@10:12:55.0240 [BSYNC] Trace: Send to backup (sipserver_voice_mvd1) [712]:
message EventUserEvent
attr_#1005 0
attr_#1004 24
attr_#1003 1448370775
attr_#1002 8845
attr_#1001 5
attr_#1000 131072
AttributeAgentWorkMode 0 (Unknown)
AttributeAgentStateReasonUnused 1
AttributeThisDN '3800003'
@10:12:55.0240 [BSYNC] Trace: Sent
10:12:55.024: SIPDLG[12572]: register TRN[723494]
10:12:55.024: Sending [0,UDP] 502 bytes to 10.135.91.182:5060 >>>>>
NOTIFY sip:3800003@10.135.91.182:5060 SIP/2.0
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: <sip:3800003@10.135.92.29:5060>;tag=2361909949
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 2 NOTIFY
Content-Length: 0
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10812
Contact: <sip:59825186530@10.135.92.29:5060>
Event: talk
Subscription-State: active
Max-Forwards: 70

10:12:55.024: SipDialog: event SEND_EARLY_REQ, t=723494, s=2, r=5, m=0000000002a90648
10:12:55.024 SIPCONN(3800003): HandleSipDialogEvent(SEND_EARLY_REQ) - filtered
10:12:55.024 --- CIFace::Request ---
10:12:55.024: $-TLIB:CTI:Unknown:0:1001

10:12:55.084: $+NET:SIP::0:0
10:12:55.084: SIPTR: Received [0,UDP] 450 bytes from 10.135.91.182:5060 <<<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10812
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: <sip:3800003@10.135.92.29:5060>;tag=2361909949
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 2 NOTIFY
Contact: <sip:3800003@10.135.91.182:5060>
User-Agent: Yealink SIP-T23P 44.80.0.88
Content-Length: 0

10:12:55.084: SipDialog: event EARLY_RES, t=723494, s=2, r=5, m=0000000002a90648
10:12:55.084 SIPCONN(3800003): HandleSipDialogEvent(EARLY_RES)
10:12:55.084 SIPCONN(3800003): concurrent transaction: c:723493, n:723494
10:12:55.084 SIPCONN(3800003): event ignored
10:12:55.084: $-NET:SIP::0:143

10:12:55.116: $+NET:SIP::0:0
10:12:55.116: SIPTR: Received [0,UDP] 812 bytes from 10.135.91.182:5060 <<<<<
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.135.92.29:5060;branch=z9hG4bKE6D30701-3DF7-4FF3-B296-DD5C0F19ED7F-10811
From: "Anonymous" <sip:anonymous@anonymous.invalid>;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660294
To: <sip:3800003@10.135.92.29:5060>;tag=2361909949
Call-ID: E59CC5B6-AEB0-494E-A6C1-53BAA0009636-656863@10.135.92.29
CSeq: 1 INVITE
Contact: <sip:3800003@10.135.91.182:5060>
Content-Type: application/sdp
Allow: INVITE, INFO, PRACK, ACK, BYE, CANCEL, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE, REFER, PUBLISH, UPDATE, MESSAGE
User-Agent: Yealink SIP-T23P 44.80.0.88
Allow-Events: talk,hold,conference,refer,check-sync
Content-Length: 157

v=0
o=- 20112 20112 IN IP4 10.135.91.182
s=SDP data
c=IN IP4 10.135.91.182
t=0 0
m=audio 12118 RTP/AVP 8
a=rtpmap:8 PCMA/8000
a=ptime:20
a=sendrecv

10:12:55.120: SipDialog: event CALLING_RESOK, t=723493, s=7, r=5, m=0000000002a90648
10:12:55.120 SIPCONN(3800003): HandleSipDialogEvent(CALLING_RESOK)
10:12:55.120 SIPCONN(3800003): store remote content
10:12:55.120 SIPCONN(3800003): sdp state SDP_STATE_OFFER_SENT, event SDP_EVENT_SDP
10:12:55.120 SIPCONN(3800003): new sdp state SDP_STATE_NULL, event SDP_EVENT_SDP
10:12:55.120 SIPCONN(3800003): 1pcc event CALLING_RESOK
10:12:55.120 SIPCONN(3800003): SetChargingState: true
10:12:55.120: SIPTR(5906): Begin step 0 - SipTransactionConnectCompleteAnswer(5907)
10:12:55.120 SIPCONN(3800003): re-invite-connected-accepted
10:12:55.120 SIPCONN(59825186530): re-invite-called-initiated
10:12:55.120 SIPCONN(3800003): GetAnswer
10:12:55.120 SIPCONN(3800003): NotifyResponseOnAnswer
10:12:55.120 SIPCONN(59825186530): SendAnswer
Session value of the SDP is [20112]
Version values of the SDP is [20112]
10:12:55.120 SIPCONN(59825186530): SendAnswer::Response
10:12:55.120 SIPCONN(59825186530): SendResponse(200,723492)
10:12:55.120: add party info '59825186530' state 1.
10:12:55.120: Sending [924,TCP] 958 bytes to 10.135.94.12:25001 >>>>>
SIP/2.0 200 OK
From: "Vigliarolo, Juan Carlos" <sip:59825186530@sabre.com>;tag=80d8d96d9f95e51305455e435b600
To: sip:3800003@10.135.92.29;tag=76FF9BE5-C8E9-4569-88E9-4FBC59508A09-660293
Call-ID: 80d8d96d9f95e51315455e435b600
CSeq: 1 INVITE
Record-Route: <sip:10.135.94.12;lr;transport=tcp>
Via: SIP/2.0/TCP 10.135.94.12;branch=z9hG4bK80d8d96d9f95e51325455e435b600;received=10.135.94.12
Contact: <sip:10.135.92.29:5060;transport=tcp>
X-Genesys-CallUUID: D6C0ESQ1B978L6M3J9GSBB8QVS0000C7
Allow: INVITE, ACK, PRACK, CANCEL, BYE, REFER, INFO, UPDATE, MESSAGE, NOTIFY, OPTIONS
User-Agent: Yealink SIP-T23P 44.80.0.88
Allow-Events: talk,hold,conference,refer,check-sync
Session-Expires: 1200;refresher=uac
Require: timer
Supported: uui,timer
Content-Type: application/sdp
Content-Length: 153

v=0
o=- 1446597757 1 IN IP4 10.135.91.182
s=SDP
c=IN IP4 10.135.91.182
t=0 0
m=audio 12118 RTP/AVP 8
a=ptime:20
a=sendrecv
a=rtpmap:8 PCMA/8000

10:12:55.120: SipDialog: event CALLED_RESOK, t=723492, s=7, r=5, m=0000000002a914e8
10:12:55.120 SIPCONN(59825186530): HandleSipDialogEvent(CALLED_RESOK) - filtered
10:12:55.120 SIPCONN(59825186530): TRCLR(723492)
10:12:55.120 SIPCONN(59825186530): sdp state SDP_STATE_OFFER_RECEIVED, event SDP_EVENT_ANSWER_SENT
10:12:55.120 SIPCONN(59825186530): new sdp state SDP_STATE_NULL, event SDP_EVENT_ANSWER_SENT
10:12:55.120 SIPCONN(3800003): state e:3,p:2,s:3,c:0,rc:0,m:1
10:12:55.120 SIPCONN(3800003): SetChargingState: true
10:12:55.120 SIPCONN(59825186530): CheckUpdateTransferStatus: no original dialog
10:12:55.120 SIPPARTY(3800003): 16786787 verify update of party-connection state A-C
10:12:55.120: Adding OtherTrunkName(trunk_to_avaya): done
10:12:55.120 -- thisCall by party
10:12:55.120 SetContext: for party 3800003.1aaaa70-288afc0:1
10:12:55.120 +++ CIFace::Event +++
+++ Pre-event +++
Type EventEstablished
Devices: <3800003/3800003> <-/59825186530> <-/->
Calls: 16785987/00e202732bfdd17a/16785987.288afc0/c:2/r:1 0/none
Parties: D3800003/3800003.1aaaa70-288afc0:1/l:2/r:1/Alerting,DNull,Destination

Fra · « **Reply #21 on:** November 24, 2015, 01:54:36 PM »

Can you please add to the log you posted the last event in full ('message EventEstablished')?

The ISCCAttributeExtensions which contain the agent greeting details are received correctly via ISCC by your SIP Server.

Fra

pablocaamano · « **Reply #22 on:** November 24, 2015, 02:00:16 PM »

Hi Fra,

Thanks for your help, here are the logs:

10:12:55.120 +++ CIFace::Event +++
+++ Pre-event +++
Type EventEstablished
Devices: <3800003/3800003> <-/59825186530> <-/->
Calls: 16785987/00e202732bfdd17a/16785987.288afc0/c:2/r:1 0/none
Parties: D3800003/3800003.1aaaa70-288afc0:1/l:2/r:1/Alerting,DNull,Destination
X59825186530/59825186530.1aabeb0-288afc0:1/l:1/r:0/Dialing,Origination
none
Flags: divert=0 hook=0 postCall=0 active=1 moveAll=1 callType=1 hideOtherPi=0 InternalOther=0
--- Pre-event ---
+++ Established +++
@10:12:55.1200 [0] 8.1.101.83 distribute_event: message EventOffHook
AttributeEventSequenceNumber 00000000000022a0
AttributeTimeinuSecs 120000
AttributeTimeinSecs 1448370775 (10:12:55)
AttributeThisDN '3800003'
10:12:55.120 Int 04544 Interaction message "EventOffHook" generated
10:12:55.120 Trc 04542 EventOffHook sent to [904] (00000021 wde_sipagent1 10.135.91.230:60565)
10:12:55.120 Trc 04542 EventOffHook sent to [756] (00000007 statserver_routing_mvd1 10.135.94.113:49238)
10:12:55.124 Trc 04542 EventOffHook sent to [768] (0000000a reporting_statserver 10.135.94.212:54979)
10:12:55.124 Trc 04542 EventOffHook sent to [736] (00000004 mosaic_statserver 10.135.94.212:54978)
10:12:55.124 Trc 04542 EventOffHook sent to [760] (00000008 urs_statserver 10.135.94.211:55495)
masked for 748 (00000005 icon_voice)
10:12:55.124: device off hook
SetEstablished: party 59825186530.1aabeb0-288afc0:1, cause Null
-- party_info 59825186530.2bbc120 state change: from <Connected,Dialing> to <Connected>
-- G7 connected
-- TellEstablished
SetEstablished: party 3800003.1aaaa70-288afc0:1, cause Null
-- party_info 3800003.2bbdb20 state change: from <Alerting> to <Connected>
+++ TAgentEmulator::party_established +++
--- TAgentEmulator::party_established ---
-- G7 connected
-- call established
@10:12:55.1240 [0] 8.1.101.83 distribute call/party event: message EventCallPartyState
AttributeEventSequenceNumber 00000000000022a1
AttributeTimeStamp 565462570001e460
AttributePartyState 0xc
AttributeConnID 00e202732bfdd17a
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributePartyUUID 'FIGHL8LCD94CP3FMEVIL7G4EGK0002IR'
10:12:55.124 Int 04544 Interaction message "EventCallPartyState" generated
10:12:55.124 Trc 04542 EventCallPartyState sent to [748] (00000005 icon_voice 10.135.94.111:64245)
@10:12:55.1240 [0] 8.1.101.83 distribute_response: message EventEstablished
AttributeEventSequenceNumber 00000000000022a2
AttributeTimeinuSecs 124000
AttributeTimeinSecs 1448370775 (10:12:55)
AttributeExtensions [75] 00 03 00 00..
'OtherTrunkName' 'trunk_to_avaya'
'BusinessCall' 0
'WrapUpTime' 0
AttributeReferenceID 109
AttributeOtherDNRole 1
AttributeOtherDN '59825186530'
AttributeThisDNRole 2
AttributeAgentID 'sipagent1'
AttributeThisDN '3800003'
AttributeANI '59825186530'
AttributeDNIS '3800003'
AttributeCallUUID 'D6C0ESQ1B978L6M3J9GSBB8QVS0000C7'
AttributeConnID 00e202732bfdd17a
AttributeCallID 16785987
AttributeLocalCallType 2
AttributeCallType 2
AttributeCallState 0

Regards

Fra · « **Reply #23 on:** November 24, 2015, 03:54:34 PM »

Could you please verify what the value of your SIP Server option use-data-from is set to?

pablocaamano · « **Reply #24 on:** November 24, 2015, 04:34:34 PM »

I had no configured use-data-from, so as I could see in documentation the default value is "current".
I also try with "active" and "original" without luck.

Fra · « **Reply #25 on:** November 25, 2015, 08:36:57 AM »

In my opinion, it should be set (and work) with 'current' - attached data should be copied across via that ISCCRequestGetCallDataXferService message.

pablocaamano · « **Reply #26 on:** November 25, 2015, 03:04:11 PM »

I suppose it could be a limiting of Avaya TServer - SIPServer integration... I don't know...

I will try to deploy a separate scenario with two SIPServer to test it...

Thanks all for your time.

cavagnaro · « **Reply #27 on:** November 25, 2015, 05:12:39 PM »

No way, ISCC is a protocol in a subcomponent of Tserver
Guess worst scenario is to check you are running last versions of both of them

nhannt · « **Reply #28 on:** August 11, 2017, 12:06:40 PM »

[quote author=cavagnaro link=topic=8630.msg41516#msg41516 date=1448045472]
You need as many as max calls you pretend to have between them. You have 30 SIP links? Then create 30 EXRP on each switch
[/quote]

Hi cavagnaro,

Can you help me to fix this issue? I don't know how to create ERP correctly.

Thanks for advance!

cavagnaro · « **Reply #29 on:** August 11, 2017, 12:15:19 PM »

Grab one existing object and copy it and you are done. Or....read the documentation for your TServer

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