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Author Topic: What is CMS on reporting server, can't access INteractive insights because of it  (Read 2536 times)

Offline stevealix

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What is CMS on reporting server, can't access INteractive insights because of it
« on: September 29, 2017, 02:17:32 PM »
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This is the error we receive when trying to login to Interactive Insights.
Account information not recognized: Could not reach CMS '10.0.50.45'. The CMS on machine 'MO-GENRPT01P' was stopped due to a critical error. (FWM 20031)

We cannot find a service called CMS on this machine.
Any help is appreciated.
THanks
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Offline Kubig

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Re: What is CMS on reporting server, can't access INteractive insights because of it
« Reply #1 on: September 29, 2017, 02:31:22 PM »
CMS is part of Business Object solution, so look for services called BI or something like that.
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Offline newguy

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Re: What is CMS on reporting server, can't access INteractive insights because of it
« Reply #2 on: September 30, 2017, 08:23:38 PM »
Hi ,

Kindly try restarting the SIA (Server Intelligence Agent that manages the BOE services) service and check.

CMS stands for (Central Management Server).The CMS maintains a database of information about your BusinessObjects Enterprise system. This is known as the CMS database. All the platform services are managed and controlled by the CMS.
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