" /> SCEE013 The data is incomplete, or the specified data is not within an allowable - Genesys CTI User Forum

Author Topic: SCEE013 The data is incomplete, or the specified data is not within an allowable  (Read 1872 times)

Offline Richardson2708

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Advertisement
Hello Everyone

I have a problem with Genesys Administrator.
When i want to change a DID (the path is: Provisioning - Voice Plataform - DID Groups), it send the follow error:
[u][i][b]"SCEE013 The data is incomplete, or the specified data is not within an allowable range. DID specifier 52556 is overlap with 52556."[/b][/i][/u]

Also when I access to the GAD, it sends me this error:
[u][i][b]Server indicated error: 403. DBServer Disconnected. Log Viewing functionality will be unavailable.[/b][/i][/u]

what can I do to solve this problem?

I'll appreciate your help. Greetings

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
For problem #2 just add dbserver connection for message server network functionality. Read deployment guide.

For #1 are you changing via wizard or how exactly?

Enviado de meu E6633 usando Tapatalk