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Author Topic: Create a statement in IRD  (Read 1506 times)

Offline Leonxxx86

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Create a statement in IRD
« on: October 23, 2017, 11:14:45 PM »
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Hi all,
How can I create a statement in the strategy, I want the strategy to check if the number is a mobile number then go to welcome ann if it is ext then go to an agent? Thanks

Offline cavagnaro

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Re: Create a statement in IRD
« Reply #1 on: October 24, 2017, 12:09:45 AM »
There are If conditions and string functions. Pretty much like Jscript


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Offline Leonxxx86

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Re: Create a statement in IRD
« Reply #2 on: October 24, 2017, 12:22:42 AM »
Thanks CAV, I did it just now and it worked :)