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Offline gen_den

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SCS Won't start
« on: November 23, 2017, 03:49:12 PM »
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Hi All,

I am facing a problem where my SCS won't start and will fail with below error:

Solution Control Server, Version: 8.5.100.08 Compiled: Dec  1 2015 08:44:20
Genesys Telecommunications Laboratories, Inc., Copyright 1999 - 2015.
Application name: SCS
Application type: SCS (43)
Command line:    F:\GCTI\SCServer\SCS\scs.exe -host BGOPK1693Q -port 2020 -app SCS -service SCServer64 -l C:\flexlm\license.dat
Host name:        BGOPK1693Q
DST:              TZ = 0, timeb = 0
Time zone:        -19800, India Standard Time, India Daylight Time
UTC time:        2017-11-23T15:14:08.482
Local time:      2017-11-23T20:44:08.482
Start time (UTC): 2017-11-23T15:14:08
Running time:    0:00:00:00
Host info:        Windows 6.1.7601, 2, Service Pack 1, 1.0, 0110, 3
File:            (1) F:\logs\SCS\SCS.20171123_204408_482.log

20:44:08.482  Trace  BGOPK1693Q  SCS  GCTI-00-04112  The Log Output of type 'F:\logs\SCS\SCS' has been created and opened
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'verbose' has been set to the value 'all'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'buffering' has been set to the value 'no'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'expire' has been set to the value '3 file'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'segment' has been set to the value '3000'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'spool' has been set to the value ''
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'snapshot' has been set to the value ''
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'enable-thread' has been set to the value 'false'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'throttle-threshold' has been set to the value '5000'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'throttle-period' has been set to the value '30'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'recovery-timeout' has been set to the value '30'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'keep-startup-file' has been set to the value 'no'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'MessageFile' has been set to the value 'SCS.lms'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'time-format' has been set to the value 'time'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'time-convert' has been set to the value 'local'
Log options 'message-format' ignored for SCS

20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'memory-storage-size' has been set to the value '2 Mb'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'compatible-output-priority' has been set to the value 'no'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'print-attributes' has been set to the value 'no'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'check-point' has been set to the value '1'
20:44:08.478  Trace  BGOPK1693Q  SCS  GCTI-00-04110  Option 'memory' has been set to the value ''
20:44:08.480  Standard  BGOPK1693Q  SCS  GCTI-00-04106  Log Messages file 'SCS.lms' successfully loaded
20:44:08.481  Trace  BGOPK1693Q  SCS  GCTI-00-04113  The Log Output of type 'stderr' has been closed and deleted
20:44:08.482  Trace  BGOPK1693Q  SCS  GCTI-00-04112  The Log Output of type 'F:\logs\SCS\SCS' has been created and opened
20:44:08.482 LogSystem configured successfully.
20:44:08.496 MLSNMP=GLMR_SUCCESS
20:44:08.499 HA_REDUNDANCY=GLMR_SUCCESS
20:44:08.499 Open LCALayer on port=0
20:44:08.499 LCA Library version 8.5.100.05
20:44:08.500 LCALayer: LCA IGNORED, because LCAPort=0 (port < 2000).
20:44:08.500
Solution Control Server, Version: 8.5.100.08 Compiled: Dec  1 2015 08:44:20
Genesys Telecommunications Laboratories, Inc., Copyright 1999 - 2015.


20:44:08.500 Initializing SCS in CONN_STARTUP_MT mode
20:44:08.518
[b]##### WRONG CONFIGURATION: ConfigServer's host is absent in database![/b]

20:44:08.518 Create GApplication <99,'confserv'>
20:44:08.518 ... backupServerDBID=0
20:44:08.518 Create GApplication <103,'Genesys Administrator Server'>
20:44:08.518 ... backupServerDBID=0
20:44:08.518 ~Application (104,SCS)
20:44:08.518 ~GApplication (104,SCS)
20:44:08.518 Create GApplication <104,'SCS'>
20:44:08.518 ... backupServerDBID=0
20:44:08.518 Create GApplication <105,'SIP811'>
20:44:08.518 ... backupServerDBID=0
20:44:08.518 Create GApplication <106,'URS'>
20:44:08.518 ... backupServerDBID=0
20:44:08.518 Create GApplication <107,'StatServer'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <111,'UCS'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <112,'UCSMainDAP'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <113,'UCSArchiveDAP'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <114,'GVP_RM'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <116,'IxnDB_Server'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <117,'ixn_dap'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <118,'InteractionServer'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <119,'ORS'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <120,'SMServer'>
20:44:08.519 ... backupServerDBID=0
20:44:08.519 Create GApplication <121,'EmailServer'>
20:44:08.519 ... backupServerDBID=0
20:44:08.520 Create GApplication <124,'OCS_DBServer'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <125,'OCS_Dap'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <126,'OCS_Server'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <128,'SMS_Server'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <130,'GMS'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <131,'ChatServer'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <133,'GWE_Cluster'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <134,'GWE_App'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <136,'Ixn_Shadow'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <137,'GAX'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <138,'GAX_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <139,'DAP_BGOPK1693Q_gax850_2017-09-19T06:13:46.250Z'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <140,'Pulse_DB_Server'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <141,'Pulse_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <142,'Pulse_Collector'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <143,'Pulse'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <144,'GAX_Pulse_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <149,'iWD_Runtime_Node_1'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <150,'ixn_event_dap'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <152,'iWD_config_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <153,'iWD_Datamart_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <154,'iWD_StatServer'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <155,'iWD_GAX_Plugin'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <156,'GRS_DAP'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <157,'GRS_DAP_Tomcat'>
20:44:08.520 ... backupServerDBID=0
20:44:08.520 Create GApplication <158,'GRE'>
20:44:08.521 ... backupServerDBID=0
20:44:08.521 Create GApplication <159,'GRE_Cluster'>
20:44:08.521 ... backupServerDBID=0
20:44:08.521 Create GApplication <160,'GRAT_Server'>
20:44:08.521 ... backupServerDBID=0
20:44:08.521 Create GApplication <162,'GRAT_Cluster'>
20:44:08.521 ... backupServerDBID=0
20:44:08.521 Create GApplication <165,'SCS_bckp'>
20:44:08.521 ... backupServerDBID=0
20:44:08.521 Create GApplication <166,'SCS_New'>
20:44:08.521 ... backupServerDBID=0
20:44:08.525 +++++ Runnsing as WinNT Service +++++
20:44:08.526 MAPI FAILED: There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel.
20:44:08.526 *********************************************
20:44:08.526 ERROR: Unable to initialize Mailer subsystem.
20:44:08.526 *********************************************
20:44:08.526  Standard  BGOPK1693Q  SCS  GCTI-43-10010  Unable to initialize Mailer subsystem
20:44:08.526 ### LOCAL MESSAGE#=10010, 'Unable to initialize Mailer subsystem'
20:44:13.525 Check RunMode for {'UCS', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application UCS uses default ConfServer
20:44:13.525 Check RunMode for {'UCSMainDAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application UCSMainDAP uses default ConfServer
20:44:13.525 Check RunMode for {'ixn_event_dap', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application ixn_event_dap uses default ConfServer
20:44:13.525 Check RunMode for {'iWD_Runtime_Node_1', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application iWD_Runtime_Node_1 uses default ConfServer
20:44:13.525 Check RunMode for {'UCSArchiveDAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application UCSArchiveDAP uses default ConfServer
20:44:13.525 Check RunMode for {'GVP_RM', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GVP_RM uses default ConfServer
20:44:13.525 Check RunMode for {'iWD_Datamart_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application iWD_Datamart_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'iWD_config_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application iWD_config_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'IxnDB_Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application IxnDB_Server uses default ConfServer
20:44:13.525 Check RunMode for {'ixn_dap', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application ixn_dap uses default ConfServer
20:44:13.525 Check RunMode for {'iWD_GAX_Plugin', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application iWD_GAX_Plugin uses default ConfServer
20:44:13.525 Check RunMode for {'iWD_StatServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application iWD_StatServer uses default ConfServer
20:44:13.525 Check RunMode for {'ORS', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application ORS uses default ConfServer
20:44:13.525 Check RunMode for {'InteractionServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application InteractionServer uses default ConfServer
20:44:13.525 Check RunMode for {'GRS_DAP_Tomcat', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRS_DAP_Tomcat uses default ConfServer
20:44:13.525 Check RunMode for {'GRS_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRS_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'EmailServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application EmailServer uses default ConfServer
20:44:13.525 Check RunMode for {'SMServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application SMServer uses ConfServer/CofServProxy at <:2020>
20:44:13.525 Check RunMode for {'GRAT_Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRAT_Server uses default ConfServer
20:44:13.525 Check RunMode for {'GRE_Cluster', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRE_Cluster uses default ConfServer
20:44:13.525 Check RunMode for {'GRE', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRE uses default ConfServer
20:44:13.525 Check RunMode for {'GRAT_Cluster', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GRAT_Cluster uses default ConfServer
20:44:13.525 Check RunMode for {'OCS_Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application OCS_Server uses default ConfServer
20:44:13.525 Check RunMode for {'OCS_Dap', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application OCS_Dap uses default ConfServer
20:44:13.525 Check RunMode for {'OCS_DBServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application OCS_DBServer uses default ConfServer
20:44:13.525 Check RunMode for {'SMS_Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application SMS_Server uses default ConfServer
20:44:13.525 Check RunMode for {'SCS_New', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 Nothing to DO for another distributed SCS
20:44:13.525 Application SCS_New uses ConfServer/CofServProxy at <:2020>
20:44:13.525 Check RunMode for {'SCS_bckp', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 Nothing to DO for another distributed SCS
20:44:13.525 Application SCS_bckp uses default ConfServer
20:44:13.525 Check RunMode for {'GMS', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GMS uses default ConfServer
20:44:13.525 Check RunMode for {'ChatServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application ChatServer uses default ConfServer
20:44:13.525 Check RunMode for {'GWE_App', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GWE_App uses default ConfServer
20:44:13.525 Check RunMode for {'GWE_Cluster', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GWE_Cluster uses default ConfServer
20:44:13.525 Check RunMode for {'confserv', PRIMARY, APP_STATUS_RUNNING}
20:44:13.525 App without configured backup. 20:44:13.525 App is Primary. Nothing to DO
20:44:13.525 Application confserv uses default ConfServer
20:44:13.525 Check RunMode for {'GAX', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GAX uses default ConfServer
20:44:13.525 Check RunMode for {'Ixn_Shadow', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Ixn_Shadow uses default ConfServer
20:44:13.525 Check RunMode for {'DAP_BGOPK1693Q_gax850_2017-09-19T06:13:46.250Z', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application DAP_BGOPK1693Q_gax850_2017-09-19T06:13:46.250Z uses default ConfServer
20:44:13.525 Check RunMode for {'GAX_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GAX_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'Genesys Administrator Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Genesys Administrator Server uses default ConfServer
20:44:13.525 Check RunMode for {'Pulse_Collector', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Pulse_Collector uses default ConfServer
20:44:13.525 Check RunMode for {'Pulse_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Pulse_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'Pulse_DB_Server', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Pulse_DB_Server uses default ConfServer
20:44:13.525 Application SCS uses ConfServer/CofServProxy at <:2020>
20:44:13.525 Check RunMode for {'SIP811', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application SIP811 uses default ConfServer
20:44:13.525 Check RunMode for {'GAX_Pulse_DAP', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application GAX_Pulse_DAP uses default ConfServer
20:44:13.525 Check RunMode for {'Pulse', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application Pulse uses default ConfServer
20:44:13.525 Check RunMode for {'URS', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application URS uses default ConfServer
20:44:13.525 Check RunMode for {'StatServer', EXITED, APP_STATUS_UNKNOWN}
20:44:13.525 App without configured backup. 20:44:13.525 Nothing to DO now
20:44:13.525 Application StatServer uses default ConfServer
20:44:13.525 Check RunMode for {'SCS', PRIMARY, APP_STATUS_RUNNING}
20:44:13.525 App is Primary. Nothing to DO
20:44:13.525 Check RunMode for {'SCS', PRIMARY, APP_STATUS_RUNNING}
20:44:13.525 App is Primary. Nothing to DO
20:44:13.525 LCALayer_AppLiveStatusChanged(SCS_APP_STATUS_RUNNING)
20:44:13.525 new SnmpMasterAgent ....with SCS app =SCS
[Agent++] MibContext: adding MIB object (context)(oid): (), (1.3.6.1.4.1.1729)
20:44:13.527 ### LOCAL MESSAGE#=30202, '[Agent++] MibContext: adding MIB object (context)(oid): (), (1.3.6.1.4.1.1729)'
20:44:13.527
gsnmpalib: Initialization: Master Agent is not configured!
20:44:13.527
gsnmpalib: Initialization: Backup Master Agent is not configured.
20:44:13.527 gsnmpa_Open, OK
20:44:13.527 [gsnmpalib]: Managed server status changed 'UCS' dbid = 111 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'UCSMainDAP' dbid = 112 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'ixn_event_dap' dbid = 150 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'iWD_Runtime_Node_1' dbid = 149 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'UCSArchiveDAP' dbid = 113 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'GVP_RM' dbid = 114 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'iWD_Datamart_DAP' dbid = 153 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'iWD_config_DAP' dbid = 152 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'IxnDB_Server' dbid = 116 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'ixn_dap' dbid = 117 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'iWD_GAX_Plugin' dbid = 155 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'iWD_StatServer' dbid = 154 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'ORS' dbid = 119 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.527 [gsnmpalib]: Managed server status changed 'InteractionServer' dbid = 118 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRS_DAP_Tomcat' dbid = 157 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRS_DAP' dbid = 156 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'EmailServer' dbid = 121 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'SMServer' dbid = 120 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRAT_Server' dbid = 160 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRE_Cluster' dbid = 159 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRE' dbid = 158 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'GRAT_Cluster' dbid = 162 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'OCS_Server' dbid = 126 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'OCS_Dap' dbid = 125 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'OCS_DBServer' dbid = 124 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'SMS_Server' dbid = 128 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'SCS_New' dbid = 166 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.528 [gsnmpalib]: Managed server status changed 'SCS_bckp' dbid = 165 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'GMS' dbid = 130 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'ChatServer' dbid = 131 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'GWE_App' dbid = 134 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'GWE_Cluster' dbid = 133 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'confserv' dbid = 99 sd = -1: status = APP_STATUS_RUNNING.
20:44:13.529  Trace  BGOPK1693Q  SCS  GCTI-43-30003  [SNMP Sub Agent] Unable to find object of type host's, DBID 101.
20:44:13.529 ### LOCAL MESSAGE#=30003, '[SNMP Sub Agent] Unable to find object of type host's, DBID 101.'
20:44:13.529 [gsnmpalib]: Managed server status changed 'GAX' dbid = 137 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'Ixn_Shadow' dbid = 136 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'DAP_BGOPK1693Q_gax850_2017-09-19T06:13:46.250Z' dbid = 139 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.529 [gsnmpalib]: Managed server status changed 'GAX_DAP' dbid = 138 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'Genesys Administrator Server' dbid = 103 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'Pulse_Collector' dbid = 142 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'Pulse_DAP' dbid = 141 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'Pulse_DB_Server' dbid = 140 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'SCS' dbid = 104 sd = -1: status = APP_STATUS_RUNNING.
20:44:13.530  Trace  BGOPK1693Q  SCS  GCTI-43-30003  [SNMP Sub Agent] Unable to find object of type host's, DBID 101.
20:44:13.530 ### LOCAL MESSAGE#=30003, '[SNMP Sub Agent] Unable to find object of type host's, DBID 101.'
20:44:13.530 gsnmpalib: Core: Changing SCS mode to primary
20:44:13.530 20:44:13.530 gsnmpalib: change mode to primary
20:44:13.530 [gsnmpalib]: Managed server status changed 'SIP811' dbid = 105 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'GAX_Pulse_DAP' dbid = 144 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'Pulse' dbid = 143 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'URS' dbid = 106 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.530 [gsnmpalib]: Managed server status changed 'StatServer' dbid = 107 sd = -1: status = APP_STATUS_UNKNOWN.
20:44:13.532 Openning server ports...
20:44:13.532 Open SCS server port, id = default, port = 6298
20:44:13.532 [b]Error! Configuration info for this SCS is unavailable[/b].
20:44:13.534
...Program shutdown...
20:44:13.534 ~SnmpMasterAgent()
20:44:13.534 Mailer: SendClose_in_Child_Process() ...
20:44:13.534 WinNT Service stopped.
20:44:13.534  Standard  BGOPK1693Q  SCS  GCTI-00-01000  SCS Exiting
20:44:13.534 ### LOCAL MESSAGE#=1000, 'SCS Exiting'
20:44:13.534  Standard  BGOPK1693Q  SCS  GCTI-00-04505  Disconnected from ConfigServer 'confserv'
20:44:13.534 ### LOCAL MESSAGE#=4505, 'Disconnected from ConfigServer 'confserv''
20:44:13.534  Trace  BGOPK1693Q  SCS  GCTI-00-04109  Logging service stopped

I checked my DB and configserver applcation is there in DB also. Any suggestions?

Thanks

Offline hsujdik

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Re: SCS Won't start
« Reply #1 on: November 23, 2017, 04:28:18 PM »
What about the Host object. Are they created there as well?

Offline gen_den

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Re: SCS Won't start
« Reply #2 on: November 23, 2017, 05:18:14 PM »
Yes I have a host object created and assigned to all the application including config server.
Host object have SCS also assigned. I have tried re-installing SCS also but no luck.

Offline cavagnaro

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Re: SCS Won't start
« Reply #3 on: November 23, 2017, 05:40:00 PM »
How did you installed CfgServer and how did you created the host? Which IP Address?

Offline hsujdik

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Re: SCS Won't start
« Reply #4 on: November 23, 2017, 06:13:22 PM »
Also, is LCA configured on the Host object? What is the LCA port being used?

Offline gen_den

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Re: SCS Won't start
« Reply #5 on: November 24, 2017, 04:41:00 AM »
yes LCA configured on host object with port 4999

Offline Kubig

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Re: SCS Won't start
« Reply #6 on: November 24, 2017, 09:56:45 AM »
Post your host configuration (screeshot at least)

Offline lobs

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Re: SCS Won't start
« Reply #7 on: March 28, 2018, 11:47:33 PM »
Hi have you found solution for your topic? Have you mentionned this SCS in the host configuration?

is flexlm still available for 8.5.XXX? where to download it please?

Offline cavagnaro

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Re: SCS Won't start
« Reply #8 on: March 28, 2018, 11:54:18 PM »
Wow dont reopen a thread that is closed and where your is none...
Open a new one if you have a problem and post details and no vague questions please.


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Offline victor

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Re: SCS Won't start
« Reply #9 on: April 02, 2018, 11:45:10 PM »
The most likely causes are:

1. Host is not define
2. Mngmt port is not defined
3. you did not tie everything together in connections
4. wrong privileges
5. Cavagnaro spent the night there and decided to improve your environment :)

Offline hsujdik

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Re: SCS Won't start
« Reply #10 on: April 03, 2018, 03:22:39 PM »
[quote author=victor link=topic=10757.msg49633#msg49633 date=1522712710]

5. Cavagnaro spent the night there and decided to improve your environment :)

[/quote]

LOL

Offline cavagnaro

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Re: SCS Won't start
« Reply #11 on: April 03, 2018, 03:32:45 PM »
Say whaaat lol
I never leave any trace that could attach me to those events...XD


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