" /> How to find Client using client ID? - Genesys CTI User Forum

Author Topic: How to find Client using client ID?  (Read 2055 times)

Offline vjicecool

  • Full Member
  • ***
  • Posts: 127
  • Karma: -1
How to find Client using client ID?
« on: January 04, 2018, 10:51:16 PM »
Advertisement
Any idea folks

I am trying to find for the below error message from config server logs

Line 223273: 14:30:37.140 Std 22122 Client 2036 failed to get authorization. Name [default], type [SCE], user [XXXXXXX], address [101.101.00.00:123]. Reason : User doesn't have <execute> permissions

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: How to find Client using client ID?
« Reply #1 on: January 08, 2018, 10:58:09 AM »
It says the error, no execution permissions on the app, you need to post full transaction log not just the end of it to know what on earth you are trying to do


Enviado de meu E6633 usando Tapatalk


Offline vjicecool

  • Full Member
  • ***
  • Posts: 127
  • Karma: -1
Re: How to find Client using client ID?
« Reply #2 on: April 20, 2018, 03:26:32 PM »
00:51:16.057 Std 22122 Client 2088 failed to get authorization. Name [default], type [SCE], user [raxxxxx], address [xxx.xxx.xx.xx:xxxxx]. Reason : Operations error
00:51:16.057 Std 23500 Configuration Server Error : Error  [CFGExternalAuthenticationError], object [], property [Unknown] Description Operations error
00:51:16.057 Trc 04542 Message MSGCFG_ERROR sent to 2088 ( '')