Genesys Web Engagement 8.5 cookies

[gen_den]

Hello Experts,

I have a GWE solution installed for chat. Now the security team wants the explanation on below cookies:

com.genesyslab.wme.tracker.globalVisitId
com.genesyslab.wme.tracker.serverAlias
com.genesyslab.wme.tracker.transport
com.genesyslab.wme.tracker.visitId
genesys.backend.route

Does anyone know what its used for?

I could find description of only 1 cookie in GWE API Guide

com.genesyslab.wme.tracker.serverAlias  ---- >Alias of the GWE Server.
Used for Load Balancing.
Tracker script holds this
parameter in the
com.genesyslab.wme.tracker.serverAlias
cookie.

[G]

com.genesyslab.wme.tracker.globalVisitId = contains globalVisitID

The global visit resource contains information about the relationship between a visitor's browser instance and their identity. Currently, the resource has one operation Query identities by globalVisitID, which retrieves a list of identities for a given globalVisitID (the identifier for the browser).

com.genesyslab.wme.tracker.transport = determines if the widget uses cometD/websockets or not.

com.genesyslab.wme.tracker.visitId = contains visitID

The visit resource contains the information related to a visitor's visit, which is the browser session opened by the visitor to visit the website. The visit starts with the VisitStarted event (submitted by the website) and then, all the browsing activity is recorded in page, session, and event resources associated with the visit. The visitor remains Anonymous until he or she authenticates on the website. When authentication occurs, the visit is associated with an identity resource, in addition to the new session resource created.

[gen_den]

Thanks a lot