Genesys Deployment Automation

[DJM]

Hello

Has anyone had any success with some form of deployment automation? Such as using third parties that are floating around or at least centrally deploying software via GAX/GDA? 

It seems like we are at an inflection point - e.g. hints at docker containerization in Genesys PureEngage roadmaps etc, and various claims of a move to microservices

Cheers
DJM

[jarrod]

Full disclosure, I work for InProd which focuses on configuration management for Genesys PureEngage.

We have a CLI tool that you can pass in JSON objects and it updates Genesys, this is how we have built a docker Genesys environment for integration testing of our product. But this is not a serious solution, just a plug for an immediate need.

We are close to releasing an open source puppet module that integrates with InProd. The idea is that you can commit an InProd changeset into version control and then include this in a puppet manifests in a declarative manner. Before you ask, this does factor in the environmental differences from one lab to another. But the custom puppet module can also call normal InProd changesets, so you are not forced to use VCS.

The idea is that you can write puppet manifest that build and deploy Genesys, binary and config.

The release is expected by the end of this month.