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Offline mic

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Using two step authentication with Workspaces
« on: October 10, 2018, 08:01:18 PM »
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I need to apply both Single Sign On and OTP authentication with Workspace, Genesys is saying that Single Sign On is possible but there is no way to do 2 steps authentication on Workspace.
Did anyone do that before?

Thanks in advance,
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Offline cavagnaro

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Re: Using two step authentication with Workspaces
« Reply #1 on: October 10, 2018, 09:25:58 PM »
You will need to do it by customizing WDE, no such option by default
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Offline mic

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Re: Using two step authentication with Workspaces
« Reply #2 on: October 11, 2018, 06:21:24 AM »
Thank you for your reply,
do you have an idea what is the best practice to customize WDE to apply that, because even Genesys said that it is no tdoable.
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