" /> speechminer DB details - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: speechminer DB details  (Read 1355 times)

Offline Noufal

  • Full Member
  • ***
  • Posts: 106
  • Karma: -6
speechminer DB details
« on: April 01, 2019, 10:54:07 AM »
Advertisement
Dear Experts ,

I would like to know how can we get below details from specchminer DB,

Agent name , CallANI , Date , Duration of call , and Reviewed by



Regards
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: speechminer DB details
« Reply #1 on: April 01, 2019, 10:57:13 AM »
As far as I know that DB is undocumented because that is why you have ICON and InfoMart.
I would go and seek tables with call prefix and see their content
Logged
Pages: [1]   Go Up
« previous next »