" /> Outbound Answered Calls with Filters - Genesys CTI User Forum

Author Topic: Outbound Answered Calls with Filters  (Read 1322 times)

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Outbound Answered Calls with Filters
« on: April 17, 2019, 06:51:31 PM »
Advertisement
Hi guys
A question kinda noob here but my HD seems to be rusty  :'(
So, if I wanna show the customer how many calls were answered on Calling List/Campaign POV and filter them by some Attach Data the agent added, like DispositionCode or something else, like a business value, how to do that? I tried to apply filters to it but seems not to work...honestly this question isn't on my radar and don't know why at this point  ???
Thanks

Offline hsujdik

  • Hero Member
  • *****
  • Posts: 541
  • Karma: 30
Re: Outbound Answered Calls with Filters
« Reply #1 on: April 17, 2019, 08:41:09 PM »
Stat Server does not support filters for outbound campaign-related actions

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Outbound Answered Calls with Filters
« Reply #2 on: April 17, 2019, 11:20:43 PM »
:'(  sucks