" /> BUSINESS CONTINUITY - Genesys CTI User Forum

Author Topic: BUSINESS CONTINUITY  (Read 3635 times)

Tony Tillyer

  • Guest
BUSINESS CONTINUITY
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi,

I've been asked to provide our business with a "new" disaster recovery plan, since moving from WinNT to Win2K. We do not have HA or a warm standby to hand at present. Does anyone have any advice for rebuilding a Win2K CME dB Server with SQL2K, in the case of the CME dB becoming damaged or unavailable?

Ta.

Tony

sid

  • Guest
BUSINESS CONTINUITY
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Talk to your DBA. Even if you don't have Genesys HA you can have a replicated database. That will provide you proteccion in the event of database failure, but not Genesys' component failures.


    Vic

    • Guest
    BUSINESS CONTINUITY
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Tony,

    what od you mean by disaster recovery? Are you focusing on DB alone, or are you talking about the whole Genesys environment (including the binaries?)

    Also, how soon would you need your system to be operational again?

    Tony Tillyer

    • Guest
    BUSINESS CONTINUITY
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
  • Vic,

    This is more in line with being able to emulate a whole Server, including Server DHCP ID and IP/MAC Addresses. Our Technical Networks came up with a Ghosting process which appears to work. As soon as I have full details, I'll "make notes" here.