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Offline vijayp_genesys

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Attach Data missing on callback calls
« on: March 31, 2020, 04:38:42 PM »
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I am facing an issue on WDE screen popup, one of the attached data field is missing in popup during call back call. The same field is displaying on regular call, for callback we are using GMS, where the particular attached field alone missing?
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Offline gen_rtfm

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Re: Attach Data missing on callback calls
« Reply #1 on: March 31, 2020, 05:01:22 PM »
What kind of callback scenario is this, preview?

If I remember correctly I had to modify the subAgentInvitation.scxml, there's a code segment that has args._attach (could be named _args.attach) hardcoded to 'false' so you won't get the attached data on the pop-up/invitation.

Br

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