" /> Do not call for manual calls. - Genesys CTI User Forum
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Offline ducth

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Do not call for manual calls.
« on: December 18, 2020, 09:00:09 AM »
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Dear Experts,

Does Genesys have solution for Do not calls numbers for manual calls? (make call by WDE)
I have a list (around 30k numbers), We want Agents cannot make call to these numbers.

Thanks,
Duc
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Offline cavagnaro

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Re: Do not call for manual calls.
« Reply #1 on: December 18, 2020, 12:56:51 PM »
No
Would have to be a development at WDE or Endpoint as SIP Server just dials and making it by dial-rules would be kinda a pain
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