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Author Topic: How to configure SCI Application logging option  (Read 1440 times)

Offline kalakshmanakumar

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How to configure SCI Application logging option
« on: April 26, 2021, 02:16:44 PM »
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Hello,

I want to configure the following logging option in SCI. Could you help me

- All Log Records
- Alarm Log Records
- Standard Log Records
- Interaction Log Records
- Trace Log Records
- Real-Time Log

Note: DAP of Log database has been added to Genesys message server. Message server has been added under Connection tab to all the Genesys applications.


Offline hsujdik

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Re: How to configure SCI Application logging option
« Reply #1 on: April 26, 2021, 02:21:53 PM »
Did you add the same DAP to the SCI application?

Offline kalakshmanakumar

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Re: How to configure SCI Application logging option
« Reply #2 on: April 26, 2021, 02:36:59 PM »
Thanks for your response,
yes, added

Offline cavagnaro

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Re: How to configure SCI Application logging option
« Reply #3 on: April 26, 2021, 02:45:58 PM »
Network log enabled at your apps?

Offline gen_rtfm

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Re: How to configure SCI Application logging option
« Reply #4 on: April 26, 2021, 05:20:24 PM »
Trace and all cannot be sent to network for storage as far as I know, but levels less verbose than that should be a matter of having sci connected as a client to message server and having 'network' as value for the desired logging level.

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