Hi,
I'm having problems with the UCS. I notice that it constantly disconnects from the Stat Servers of the IXN and the URS. Below is the log of the UCS:
[u][b]UCS Log:[/b][/u]
Application Name: UCS_PRI_RM
Application Type: CONTACT_SERVER
Application Host (config spec): tgntows06c
Application Id: 120
Application Version: 8.5.300.43
Application Backup: None
Application Connections:
MS_PRI_RM (MESSAGE_SERVER) on tgntows03c
SS_IXN_PRI_RM (STAT_SERVER) on tgntows06c
UCSDap (DB_SERVER:oracle) on t-gnt-rac-scan.rete.testposte
URS_PRI_RM (APP_NONE) on tgntows11c
SS_ROU_PRI_RM (STAT_SERVER) on tgntows11c
DMS_PRI_RM (APP_NONE) on tgntows14c
Timezone Display name: Central European Time
Timezone UTC offset: 02:00:00
UTC Start Time: 2021-06-11T08:45:47.876
Running Time (DDD:HH:MM:SS): 000:00:00:02
UTC Time: 2021-06-11T08:45:50.403
Local Time: 2021-06-11T10:45:50.403
Memory Usage (bytes): 46598808 / 62914560
Host Info: Linux
Host Architecture: amd64
OS Version: 3.10.0-1062.18.1.el7.x86_64
JVM Encoding: UTF-8
Start Folder: /genesys/gcti/ucs_pri_rm
File: /genesys/logs/ucs_pri_rm/ucs_pri_rm.20210611_104550_285.log
Java Vendor: Oracle Corporation
Java Version: 1.8.0_251
Java Home: /usr/java/jdk1.8.0_251-amd64/jre
Java Arguments: [-Xmx2048M, -XX:+HeapDumpOnOutOfMemoryError, -XX:+ExplicitGCInvokesConcurrent, -XX:+UseG1GC, -XX:MaxGCPauseMillis=200, -XX:InitiatingHeapOccupancyPercent=45, -XX:+UseStringDeduplication, -Djava.rmi.dgc.leaseValue=60000, -Dtkv.multibytes=true]
Environment Variables: {PATH=/opt/oracle/product/18.0.0/client_1/bin:/opt/oracle/product/18.0.0/client_1/lib:/usr/local/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/usr/java/jre-vmware/bin:/home/genesys/.local/bin:/home/genesys/bin, HISTCONTROL=ignoredups, HISTSIZE=1000, JAVA_HOME=/usr/java/jdk1.8.0_251-amd64, TERM=xterm, LANG=en_US.UTF-8, XDG_SESSION_ID=2, SELINUX_LEVEL_REQUESTED=, SELINUX_ROLE_REQUESTED=, MAIL=/var/spool/mail/genesys, LD_LIBRARY_PATH=/opt/oracle/product/18.0.0/client_1/lib:/lib, LOGNAME=genesys, ORACLE_HOME=/opt/oracle/product/18.0.0/client_1, PWD=/genesys/gcti/ucs_pri_rm, _=/usr/java/jdk1.8.0_251-amd64/bin//java, LESSOPEN=||/usr/bin/lesspipe.sh %s, SHELL=/bin/bash, SELINUX_USE_CURRENT_RANGE=, SSH_TTY=/dev/pts/0, SSH_CLIENT=10.222.162.252 64970 22, USER=genesys, SSH_CONNECTION=10.222.162.252 64970 10.70.120.200 22, HOSTNAME=tgntows06c, XDG_RUNTIME_DIR=/run/user/1011, LS_COLORS=rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=01;05;37;41:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.Z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.jpg=01;35:*.jpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.axv=01;35:*.anx=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=01;36:*.au=01;36:*.flac=01;36:*.mid=01;36:*.midi=01;36:*.mka=01;36:*.mp3=01;36:*.mpc=01;36:*.ogg=01;36:*.ra=01;36:*.wav=01;36:*.axa=01;36:*.oga=01;36:*.spx=01;36:*.xspf=01;36:, HOME=/home/genesys, SHLVL=3}
System Variables: {java.runtime.name=Java(TM) SE Runtime Environment, org.quartz.scheduler.skipUpdateCheck=true, sun.boot.library.path=/usr/java/jdk1.8.0_251-amd64/jre/lib/amd64, java.vm.version=25.251-b08, java.vm.vendor=Oracle Corporation, java.vendor.url=http://java.oracle.com/, path.separator=:, java.vm.name=Java HotSpot(TM) 64-Bit Server VM, file.encoding.pkg=sun.io, user.country=US, sun.java.launcher=SUN_STANDARD, sun.os.patch.level=unknown, java.vm.specification.name=Java Virtual Machine Specification, user.dir=/genesys/gcti/ucs_pri_rm, com.genesyslab.platform.commons.connection.factory.class=com.genesyslab.platform.commons.connection.impl.netty4.Netty4ConnectionFactory, java.runtime.version=1.8.0_251-b08, java.awt.graphicsenv=sun.awt.X11GraphicsEnvironment, org.jboss.logging.provider=slf4j, java.endorsed.dirs=/usr/java/jdk1.8.0_251-amd64/jre/lib/endorsed, os.arch=amd64, java.rmi.dgc.leaseValue=60000, java.io.tmpdir=/tmp, line.separator=n, com.genesyslab.platform.commons.log.loggerFactory=log4j2, java.vm.specification.vendor=Oracle Corporation, java.util.logging.manager=org.apache.logging.log4j.jul.LogManager, os.name=Linux, sun.jnu.encoding=UTF-8, java.library.path=/opt/oracle/product/18.0.0/client_1/lib:/lib:/usr/java/packages/lib/amd64:/usr/lib64:/lib64:/lib:/usr/lib, sun.nio.ch.bugLevel=, java.specification.name=Java Platform API Specification, java.class.version=52.0, sun.management.compiler=HotSpot 64-Bit Tiered Compilers, os.version=3.10.0-1062.18.1.el7.x86_64, org.restlet.engine.loggerFacadeClass=org.restlet.ext.slf4j.Slf4jLoggerFacade, user.home=/home/genesys, user.timezone=Europe/Rome, java.awt.printerjob=sun.print.PSPrinterJob, file.encoding=UTF-8, java.specification.version=1.8, log4j2-config-profile=log4j2.xml, java.class.path=/genesys/gcti/ucs_pri_rm/lib/FastInfoset-1.2.15.jar:/genesys/gcti/ucs_pri_rm/lib/xstream-1.4.11.1.jar:/genesys/gcti/ucs_pri_rm/lib/spring-core-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/routingprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/metrics-zabbix-0.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/commons-fileupload-1.3.3.jar:/genesys/gcti/ucs_pri_rm/lib/commons-logging-1.2.jar:/genesys/gcti/ucs_pri_rm/lib/spring-expression-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/lucene-queryparser-4.5.1.jar:/genesys/gcti/ucs_pri_rm/lib/connection-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/javax.activation-api-1.2.0.jar:/genesys/gcti/ucs_pri_rm/lib/ojdbc8.jar:/genesys/gcti/ucs_pri_rm/lib/statserver.jar:/genesys/gcti/ucs_pri_rm/lib/jetty-io-9.4.18.v20190429.jar:/genesys/gcti/ucs_pri_rm/lib/commons-io-2.2.jar:/genesys/gcti/ucs_pri_rm/lib/spring-context-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/lucene-sandbox-4.5.1.jar:/genesys/gcti/ucs_pri_rm/lib/HikariCP-3.3.1.jar:/genesys/gcti/ucs_pri_rm/lib/postgresql-42.2.5.jar:/genesys/gcti/ucs_pri_rm/lib/messagebrokerappblock-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/metrics-healthchecks-4.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/json-20180813.jar:/genesys/gcti/ucs_pri_rm/lib/webmediaprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/bctls-fips-1.0.8.jar:/genesys/gcti/ucs_pri_rm/lib/jakarta.activation-1.2.1.jar:/genesys/gcti/ucs_pri_rm/lib/spring-beans-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/StatLib.jar:/genesys/gcti/ucs_pri_rm/lib/httpclient-4.5.2.jar:/genesys/gcti/ucs_pri_rm/lib/netty-all-4.1.42.Final.jar:/genesys/gcti/ucs_pri_rm/lib/javax.annotation-api-1.3.jar:/genesys/gcti/ucs_pri_rm/lib/metrics-jvm-4.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/guava-27.1-jre.jar:/genesys/gcti/ucs_pri_rm/lib/spring-aop-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/dsw_extension_core.jar:/genesys/gcti/ucs_pri_rm/lib/ons.jar:/genesys/gcti/ucs_pri_rm/lib/spring-jdbc-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/ucp.jar:/genesys/gcti/ucs_pri_rm/lib/stax-ex-1.8.jar:/genesys/gcti/ucs_pri_rm/lib/httpcore-4.4.4.jar:/genesys/gcti/ucs_pri_rm/lib/log4j-jcl-2.11.2.jar:/genesys/gcti/ucs_pri_rm/lib/jetty-http-9.4.18.v20190429.jar:/genesys/gcti/ucs_pri_rm/lib/dsw_api_java.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.jetty-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/jetty-client-9.4.18.v20190429.jar:/genesys/gcti/ucs_pri_rm/lib/commons-text-1.6.jar:/genesys/gcti/ucs_pri_rm/lib/openmediaprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/commonLib.jar:/genesys/gcti/ucs_pri_rm/lib/lucene-queries-4.5.1.jar:/genesys/gcti/ucs_pri_rm/lib/contactsprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/db2-10.1.jar:/genesys/gcti/ucs_pri_rm/lib/apptemplate-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/commons-codec-1.9.jar:/genesys/gcti/ucs_pri_rm/lib/jaxb-runtime-2.3.1.jar:/genesys/gcti/ucs_pri_rm/lib/log4j-core-2.11.2.jar:/genesys/gcti/ucs_pri_rm/lib/configurationprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/metrics-core-4.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/quartz-2.3.2.jar:/genesys/gcti/ucs_pri_rm/lib/lucene-analyzers-common-4.5.1.jar:/genesys/gcti/ucs_pri_rm/lib/antlr-2.7.7.jar:/genesys/gcti/ucs_pri_rm/lib/zabbix-sender-0.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/jetty-server-9.4.18.v20190429.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.xml-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/ucserver-8.5.300.43.jar:/genesys/gcti/ucs_pri_rm/lib/jericho-html-3.4.jar:/genesys/gcti/ucs_pri_rm/lib/log4j-jul-2.11.2.jar:/genesys/gcti/ucs_pri_rm/lib/commons-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/protocolmanagerappblock-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/istack-commons-runtime-3.0.7.jar:/genesys/gcti/ucs_pri_rm/lib/outboundprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/lucene-core-4.5.1.jar:/genesys/gcti/ucs_pri_rm/lib/spring-tx-4.3.23.RELEASE.jar:/genesys/gcti/ucs_pri_rm/lib/fastjson-1.2.62.jar:/genesys/gcti/ucs_pri_rm/lib/findbugs-3.0.1.jar:/genesys/gcti/ucs_pri_rm/lib/kvlists-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.json-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/aspectjrt-1.9.3.jar:/genesys/gcti/ucs_pri_rm/lib/apptemplate-log4j2-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/comappblock-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/opencsv-4.6.jar:/genesys/gcti/ucs_pri_rm/lib/cal-8.5.300.43.jar:/genesys/gcti/ucs_pri_rm/lib/txw2-2.3.1.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/jakarta-regexp-1.4.jar:/genesys/gcti/ucs_pri_rm/lib/aspectjweaver-1.9.3.jar:/genesys/gcti/ucs_pri_rm/lib/icc-utils-8.5.300.43.jar:/genesys/gcti/ucs_pri_rm/lib/kvlists.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.fileupload-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/log4j-slf4j-impl-2.11.2.jar:/genesys/gcti/ucs_pri_rm/lib/bc-fips-1.0.1.jar:/genesys/gcti/ucs_pri_rm/lib/jetty-util-9.4.18.v20190429.jar:/genesys/gcti/ucs_pri_rm/lib/libidn-1.15.jar:/genesys/gcti/ucs_pri_rm/lib/dsw_transformers.jar:/genesys/gcti/ucs_pri_rm/lib/mailapi-1.6.3.jar:/genesys/gcti/ucs_pri_rm/lib/log4j-api-2.11.2.jar:/genesys/gcti/ucs_pri_rm/lib/commonsappblock-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/jsr305-3.0.2.jar:/genesys/gcti/ucs_pri_rm/lib/system-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/commons-lang3-3.9.jar:/genesys/gcti/ucs_pri_rm/lib/javax.servlet-api-3.1.0.jar:/genesys/gcti/ucs_pri_rm/lib/metrics-jmx-4.0.5.jar:/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.slf4j-2.4.1.jar:/genesys/gcti/ucs_pri_rm/lib/managementprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/warmstandbyappblock-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/logging-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/jaxb-api-2.3.1.jar:/genesys/gcti/ucs_pri_rm/lib/mssql-jdbc-7.2.2.jre8.jar:/genesys/gcti/ucs_pri_rm/lib/reportingprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/voiceprotocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/kvlistbinding-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/protocol-900.7.4.jar:/genesys/gcti/ucs_pri_rm/lib/slf4j-api-1.7.26.jar, user.name=genesys, java.vm.specification.version=1.8, sun.java.command=com.genesyslab.icc.contactserver.ContactServerEngine -app UCS_PRI_RM -host tgntows03c -port 2020, java.home=/usr/java/jdk1.8.0_251-amd64/jre, sun.arch.data.model=64, user.language=en, java.specification.vendor=Oracle Corporation, awt.toolkit=sun.awt.X11.XToolkit, java.vm.info=mixed mode, java.version=1.8.0_251, java.ext.dirs=/usr/java/jdk1.8.0_251-amd64/jre/lib/ext:/usr/java/packages/lib/ext, sun.boot.class.path=/usr/java/jdk1.8.0_251-amd64/jre/lib/resources.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/rt.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/sunrsasign.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/jsse.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/jce.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/charsets.jar:/usr/java/jdk1.8.0_251-amd64/jre/lib/jfr.jar:/usr/java/jdk1.8.0_251-amd64/jre/classes, org.jboss.as.logging.per-deployment=false, java.vendor=Oracle Corporation, file.separator=/, java.vendor.url.bug=http://bugreport.sun.com/bugreport/, sun.io.unicode.encoding=UnicodeLittle, sun.cpu.endian=little, psdk.config.tls=false, tkv.multibytes=true, sun.cpu.isalist=}
Application Options: {
{ settings ['synchronize-screening-rules' [str] = "true", 'reporting-interval' [str] = "00:00:30", 'log-memory-usage' [str] = "true", 'third-party-pool-size' [str] = "200", 'max-select-count' [str] = "2000", 'reporting-event-queue-size' [str] = "10000", 'srl-cache-load-attachment-summary' [str] = "true", 'fieldcode-format-locale' [str] = "", 'openmedia-create-full-interaction' [str] = "false", 'synchronize-standard-responses' [str] = "true", 'allow-missing-index' [str] = "true", 'convert-idn-to-unicode' [str] = "false", 'ucsapi-duplex-mode' [str] = "true", 'log-db-flow-rate' [str] = "true", 'synchronize-ixn-attributes' [str] = "true", 'synchronize-ixn-metadata-attributes' [str] = "true", 'allow-additional-column' [str] = "true", 'ucsapi-custom-socket' [str] = "true", 'archiving-task-pool-size' [str] = "32", 'enable-rmi' [str] = "false", 'ucsapi-loopback-timeout' [str] = "10000", 'synchronize-cache' [str] = "true", 'reporting-notifier-pool-size' [str] = "30", 'primary-attribute-lookup-strategy' [str] = "true", 'third-party-max-queueing-time' [str] = "30000", 'synchronize-contact-metadata-attributes' [str] = "true", 'enable-reporting' [str] = "true", 'ucsapi-backlog' [str] = "0", 'archiving-nb-records-per-task' [str] = "4000", 'replace-blank-fieldcode' [str] = "false", 'retry-on-deadlock' [str] = "2", ]}
{ cview ['enabled' [str] = "false", 'data-validation' [str] = "false", 'start-mode' [str] = "maintenance", 'metadata-cache' [str] = "true", 'ip-address' [str] = "", 'base-url' [str] = "", 'metrics-ui' [str] = "", 'tenant-id' [str] = "101", ]}
{ log-filter ['default-filter-type' [str] = "hide", ]}
{ log ['messagefile' [str] = "ContactServer.lms", 'buffering' [str] = "false", 'segment' [str] = "50000", 'log-body' [str] = "false", 'all' [str] = "/genesys/logs/ucs_pri_rm/ucs_pri_rm", 'keep-startup-file' [str] = "true", 'access-log-apptype-filter-in' [str] = "", 'verbose' [str] = "standard", 'log-background-activity' [str] = "true", 'debug' [str] = "", 'trace' [str] = "", 'access-log-path' [str] = "access.log", 'expire' [str] = "100", 'access-log-apptype-filter-out' [str] = "", 'enable-access-log' [str] = "false", 'access-log-rolling-period' [str] = "'.'yyyy-MM-dd", 'standard' [str] = "", 'time-format' [str] = "ISO8601", ]}
{ index.contact ['enabled' [str] = "true", 'index-rebuild' [str] = "if-new", 'max-results' [str] = "20", 'description' [str] = "Contacts", 'storage-path' [str] = "", ]}
{ index.interaction ['interaction-fields-options-07' [str] = "StrAttribute7,conversion=default,index=analyzed,store=yes", 'interaction-fields-options-06' [str] = "StrAttribute6,conversion=default,index=analyzed,store=yes", 'interaction-fields-options-05' [str] = "StrAttribute5,conversion=default,index=analyzed,store=yes", 'interaction-fields-options-04' [str] = "StrAttribute4,conversion=default,index=analyzed,store=yes", 'interaction-fields-options-03' [str] = "StrAttribute3,conversion=default,index=analyzed,store=yes", 'interaction-excluded-fields' [str] = "StrAttribute8,StrAttribute9,StrAttribute10", 'interaction-fields-options-02' [str] = "StrAttribute2,conversion=default,index=analyzed,store=yes", 'interaction-fields-options-01' [str] = "StrAttribute1,conversion=default,index=analyzed,store=yes", 'max-results' [str] = "20", 'enabled' [str] = "false", 'index-rebuild' [str] = "if-new", 'description' [str] = "Interactions", 'storage-path' [str] = "", ]}
{ index ['enabled' [str] = "true", 'shared' [str] = "false", ]}
{ index.srl ['enabled' [str] = "true", 'index-rebuild' [str] = "if-new", 'max-results' [str] = "20", 'description' [str] = "Standard Responses", 'storage-path' [str] = "", ]}
{ ports ['ucsapi' [str] = "6131", ]}
{ business-attributes ['map-names' [str] = "false", ]}
{ authentication ['enabled' [str] = "false", 'password' [str] = "", 'mode' [str] = "single-user", 'username' [str] = "", 'use-role' [str] = "false", ]}
}
2021-06-11T10:45:50,396 Std 04503 [Ucs-Main ] <[]> Connected to CONFIG_SERVER 'confserv - tcp://tgntows03c:2020' at host 'tgntows03c', port 2020
2021-06-11T10:45:50,405 Std 05200 [Ucs-Main ] <[]> Ucs-Main. Version Config Server
2021-06-11T10:45:50,663 Std 05060 [Ucs-Main ] <[]> Application started
2021-06-11T10:45:50,664 Std 05201 [Ucs-Main ] <[]> Copyright (c) 2003-2019 Genesys Telecommunications Laboratories, Inc.
2021-06-11T10:45:50,664 Std 20002 [Ucs-Main ] <[]> Running 'UCS_PRI_RM' with Config Server running on host 'tgntows03c', port 2020
2021-06-11T10:45:50,665 Std 05200 [Ucs-Main ] <[]> ITU-T Rec. X.891 | ISO/IEC 24824-1 (Fast Infoset) (/genesys/gcti/ucs_pri_rm/lib/FastInfoset-1.2.15.jar). Version 1.2.15
2021-06-11T10:45:50,665 Std 05200 [Ucs-Main ] <[]> XStream Core (/genesys/gcti/ucs_pri_rm/lib/xstream-1.4.11.1.jar). Version 1.4.11.1
2021-06-11T10:45:50,666 Std 05200 [Ucs-Main ] <[]> spring-core-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-core-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,666 Std 05200 [Ucs-Main ] <[]> PSDK :: Routing Protocol (/genesys/gcti/ucs_pri_rm/lib/routingprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,666 Std 05200 [Ucs-Main ] <[]> metrics-zabbix-0.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/metrics-zabbix-0.0.5.jar). Version not available
2021-06-11T10:45:50,667 Std 05200 [Ucs-Main ] <[]> Apache Commons FileUpload (/genesys/gcti/ucs_pri_rm/lib/commons-fileupload-1.3.3.jar). Version 1.3.3
2021-06-11T10:45:50,667 Std 05200 [Ucs-Main ] <[]> Apache Commons Logging (/genesys/gcti/ucs_pri_rm/lib/commons-logging-1.2.jar). Version 1.2
2021-06-11T10:45:50,667 Std 05200 [Ucs-Main ] <[]> spring-expression-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-expression-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,668 Std 05200 [Ucs-Main ] <[]> Lucene Search Engine: queryparser (/genesys/gcti/ucs_pri_rm/lib/lucene-queryparser-4.5.1.jar). Version 4.5.1 1533280 - mark - 2013-10-17 21:41:33
2021-06-11T10:45:50,668 Std 05200 [Ucs-Main ] <[]> PSDK :: Commons Connection (/genesys/gcti/ucs_pri_rm/lib/connection-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,668 Std 05200 [Ucs-Main ] <[]> javax.activation.javax.activation-api (/genesys/gcti/ucs_pri_rm/lib/javax.activation-api-1.2.0.jar). Version 1.2.0
2021-06-11T10:45:50,669 Std 05200 [Ucs-Main ] <[]> JDBC (/genesys/gcti/ucs_pri_rm/lib/ojdbc8.jar). Version 19.3.0.0.0
2021-06-11T10:45:50,669 Std 05200 [Ucs-Main ] <[]> "StatServer Java SDK Classes" (/genesys/gcti/ucs_pri_rm/lib/statserver.jar). Version "1.0"
2021-06-11T10:45:50,669 Std 05200 [Ucs-Main ] <[]> jetty-io-9.4.18.v20190429.jar (/genesys/gcti/ucs_pri_rm/lib/jetty-io-9.4.18.v20190429.jar). Version 9.4.18.v20190429
2021-06-11T10:45:50,670 Std 05200 [Ucs-Main ] <[]> Commons IO (/genesys/gcti/ucs_pri_rm/lib/commons-io-2.2.jar). Version 2.2
2021-06-11T10:45:50,670 Std 05200 [Ucs-Main ] <[]> spring-context-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-context-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,670 Std 05200 [Ucs-Main ] <[]> Lucene Search Engine: sandbox (/genesys/gcti/ucs_pri_rm/lib/lucene-sandbox-4.5.1.jar). Version 4.5.1 1533280 - mark - 2013-10-17 21:41:42
2021-06-11T10:45:50,671 Std 05200 [Ucs-Main ] <[]> HikariCP-3.3.1.jar (/genesys/gcti/ucs_pri_rm/lib/HikariCP-3.3.1.jar). Version 3.3.1
2021-06-11T10:45:50,671 Std 05200 [Ucs-Main ] <[]> JDBC (/genesys/gcti/ucs_pri_rm/lib/postgresql-42.2.5.jar). Version 42.2.5
2021-06-11T10:45:50,671 Std 05200 [Ucs-Main ] <[]> PSDK :: Message Broker Application Block (/genesys/gcti/ucs_pri_rm/lib/messagebrokerappblock-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,672 Std 05200 [Ucs-Main ] <[]> metrics-healthchecks-4.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/metrics-healthchecks-4.0.5.jar). Version 4.0.5
2021-06-11T10:45:50,672 Std 05200 [Ucs-Main ] <[]> json-20180813.jar (/genesys/gcti/ucs_pri_rm/lib/json-20180813.jar). Version 20180813.0.0
2021-06-11T10:45:50,673 Std 05200 [Ucs-Main ] <[]> PSDK :: WebMedia Protocol (/genesys/gcti/ucs_pri_rm/lib/webmediaprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,677 Std 05200 [Ucs-Main ] <[]> bctls-fips-1.0.8.jar (/genesys/gcti/ucs_pri_rm/lib/bctls-fips-1.0.8.jar). Version 1.0.8
2021-06-11T10:45:50,678 Std 05200 [Ucs-Main ] <[]> JavaBeans(TM) Activation Framework Specification (/genesys/gcti/ucs_pri_rm/lib/jakarta.activation-1.2.1.jar). Version 1.2.1
2021-06-11T10:45:50,678 Std 05200 [Ucs-Main ] <[]> spring-beans-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-beans-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,678 Std 05200 [Ucs-Main ] <[]> JavaStatLib (/genesys/gcti/ucs_pri_rm/lib/StatLib.jar). Version 7.0.100.07
2021-06-11T10:45:50,678 Std 05200 [Ucs-Main ] <[]> HttpComponents Apache HttpClient (/genesys/gcti/ucs_pri_rm/lib/httpclient-4.5.2.jar). Version 4.5.2
2021-06-11T10:45:50,679 Std 05200 [Ucs-Main ] <[]> netty-all-4.1.42.Final.jar (/genesys/gcti/ucs_pri_rm/lib/netty-all-4.1.42.Final.jar). Version 4.1.42.Final
2021-06-11T10:45:50,679 Std 05200 [Ucs-Main ] <[]> javax.annotation-api-1.3.jar (/genesys/gcti/ucs_pri_rm/lib/javax.annotation-api-1.3.jar). Version 1.3
2021-06-11T10:45:50,679 Std 05200 [Ucs-Main ] <[]> metrics-jvm-4.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/metrics-jvm-4.0.5.jar). Version 4.0.5
2021-06-11T10:45:50,680 Std 05200 [Ucs-Main ] <[]> guava-27.1-jre.jar (/genesys/gcti/ucs_pri_rm/lib/guava-27.1-jre.jar). Version 27.1.0.jre
2021-06-11T10:45:50,680 Std 05200 [Ucs-Main ] <[]> spring-aop-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-aop-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,680 Std 05200 [Ucs-Main ] <[]> "Genesys MCR SSJE DSW Core" (/genesys/gcti/ucs_pri_rm/lib/dsw_extension_core.jar). Version "7.5.000.00"
2021-06-11T10:45:50,680 Std 05200 [Ucs-Main ] <[]> ons.jar (/genesys/gcti/ucs_pri_rm/lib/ons.jar). Version not available
2021-06-11T10:45:50,681 Std 05200 [Ucs-Main ] <[]> spring-jdbc-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-jdbc-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,681 Std 05200 [Ucs-Main ] <[]> ucp.jar (/genesys/gcti/ucs_pri_rm/lib/ucp.jar). Version 19.3.0.0.0
2021-06-11T10:45:50,681 Std 05200 [Ucs-Main ] <[]> stax-ex-1.8.jar (/genesys/gcti/ucs_pri_rm/lib/stax-ex-1.8.jar). Version 1.8
2021-06-11T10:45:50,682 Std 05200 [Ucs-Main ] <[]> HttpComponents Apache HttpCore (/genesys/gcti/ucs_pri_rm/lib/httpcore-4.4.4.jar). Version 4.4.4
2021-06-11T10:45:50,682 Std 05200 [Ucs-Main ] <[]> Apache Log4j Commons Logging Bridge (/genesys/gcti/ucs_pri_rm/lib/log4j-jcl-2.11.2.jar). Version 2.11.2
2021-06-11T10:45:50,682 Std 05200 [Ucs-Main ] <[]> jetty-http-9.4.18.v20190429.jar (/genesys/gcti/ucs_pri_rm/lib/jetty-http-9.4.18.v20190429.jar). Version 9.4.18.v20190429
2021-06-11T10:45:50,683 Std 05200 [Ucs-Main ] <[]> "Genesys MCR SSJE DSW API" (/genesys/gcti/ucs_pri_rm/lib/dsw_api_java.jar). Version "7.5.000.00"
2021-06-11T10:45:50,683 Std 05200 [Ucs-Main ] <[]> org.restlet.ext.jetty-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.jetty-2.4.1.jar). Version not available
2021-06-11T10:45:50,683 Std 05200 [Ucs-Main ] <[]> jetty-client-9.4.18.v20190429.jar (/genesys/gcti/ucs_pri_rm/lib/jetty-client-9.4.18.v20190429.jar). Version 9.4.18.v20190429
2021-06-11T10:45:50,683 Std 05200 [Ucs-Main ] <[]> Apache Commons Text (/genesys/gcti/ucs_pri_rm/lib/commons-text-1.6.jar). Version 1.6
2021-06-11T10:45:50,691 Std 05200 [Ucs-Main ] <[]> PSDK :: Open Media Protocol (/genesys/gcti/ucs_pri_rm/lib/openmediaprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,692 Std 05200 [Ucs-Main ] <[]> CommonLib package (/genesys/gcti/ucs_pri_rm/lib/commonLib.jar). Version 7.1.000.07
2021-06-11T10:45:50,692 Std 05200 [Ucs-Main ] <[]> Lucene Search Engine: queries (/genesys/gcti/ucs_pri_rm/lib/lucene-queries-4.5.1.jar). Version 4.5.1 1533280 - mark - 2013-10-17 21:41:29
2021-06-11T10:45:50,693 Std 05200 [Ucs-Main ] <[]> PSDK :: Universal Contact Server Protocol (/genesys/gcti/ucs_pri_rm/lib/contactsprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,693 Std 05200 [Ucs-Main ] <[]> db2-10.1.jar (/genesys/gcti/ucs_pri_rm/lib/db2-10.1.jar). Version not available
2021-06-11T10:45:50,693 Std 05200 [Ucs-Main ] <[]> PSDK :: Application Template Application Block (/genesys/gcti/ucs_pri_rm/lib/apptemplate-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,695 Std 05200 [Ucs-Main ] <[]> Apache Commons Codec (/genesys/gcti/ucs_pri_rm/lib/commons-codec-1.9.jar). Version 1.9
2021-06-11T10:45:50,695 Std 05200 [Ucs-Main ] <[]> Java Architecture for XML Binding (/genesys/gcti/ucs_pri_rm/lib/jaxb-runtime-2.3.1.jar). Version 2.3.1
2021-06-11T10:45:50,696 Std 05200 [Ucs-Main ] <[]> Apache Log4j Core (/genesys/gcti/ucs_pri_rm/lib/log4j-core-2.11.2.jar). Version 2.11.2
2021-06-11T10:45:50,696 Std 05200 [Ucs-Main ] <[]> PSDK :: Configuration Protocol (/genesys/gcti/ucs_pri_rm/lib/configurationprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,696 Std 05200 [Ucs-Main ] <[]> metrics-core-4.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/metrics-core-4.0.5.jar). Version 4.0.5
2021-06-11T10:45:50,697 Std 05200 [Ucs-Main ] <[]> quartz-2.3.2.jar (/genesys/gcti/ucs_pri_rm/lib/quartz-2.3.2.jar). Version 2.3.2
2021-06-11T10:45:50,697 Std 05200 [Ucs-Main ] <[]> Lucene Search Engine: analyzers-common (/genesys/gcti/ucs_pri_rm/lib/lucene-analyzers-common-4.5.1.jar). Version 4.5.1 1533280 - mark - 2013-10-17 21:40:20
2021-06-11T10:45:50,697 Std 05200 [Ucs-Main ] <[]> antlr-2.7.7.jar (/genesys/gcti/ucs_pri_rm/lib/antlr-2.7.7.jar). Version not available
2021-06-11T10:45:50,698 Std 05200 [Ucs-Main ] <[]> zabbix-sender-0.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/zabbix-sender-0.0.5.jar). Version not available
2021-06-11T10:45:50,698 Std 05200 [Ucs-Main ] <[]> jetty-server-9.4.18.v20190429.jar (/genesys/gcti/ucs_pri_rm/lib/jetty-server-9.4.18.v20190429.jar). Version 9.4.18.v20190429
2021-06-11T10:45:50,698 Std 05200 [Ucs-Main ] <[]> org.restlet.ext.xml-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.xml-2.4.1.jar). Version not available
2021-06-11T10:45:50,699 Std 05200 [Ucs-Main ] <[]> Universal Contact Server (/genesys/gcti/ucs_pri_rm/lib/ucserver-8.5.300.43.jar). Version 8.5.300.43
2021-06-11T10:45:50,699 Std 05200 [Ucs-Main ] <[]> jericho-html-3.4.jar (/genesys/gcti/ucs_pri_rm/lib/jericho-html-3.4.jar). Version not available
2021-06-11T10:45:50,699 Std 05200 [Ucs-Main ] <[]> Apache Log4j JUL Adapter (/genesys/gcti/ucs_pri_rm/lib/log4j-jul-2.11.2.jar). Version 2.11.2
2021-06-11T10:45:50,700 Std 05200 [Ucs-Main ] <[]> PSDK :: Common Utils (/genesys/gcti/ucs_pri_rm/lib/commons-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,700 Std 05200 [Ucs-Main ] <[]> PSDK :: Protocol Manager Application Block (/genesys/gcti/ucs_pri_rm/lib/protocolmanagerappblock-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,700 Std 05200 [Ucs-Main ] <[]> istack-commons-runtime-3.0.7.jar (/genesys/gcti/ucs_pri_rm/lib/istack-commons-runtime-3.0.7.jar). Version 3.0.7
2021-06-11T10:45:50,701 Std 05200 [Ucs-Main ] <[]> PSDK :: Outbound Protocol (/genesys/gcti/ucs_pri_rm/lib/outboundprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,701 Std 05200 [Ucs-Main ] <[]> Lucene Search Engine: core (/genesys/gcti/ucs_pri_rm/lib/lucene-core-4.5.1.jar). Version 4.5.1 1533280 - mark - 2013-10-17 21:40:03
2021-06-11T10:45:50,701 Std 05200 [Ucs-Main ] <[]> spring-tx-4.3.23.RELEASE.jar (/genesys/gcti/ucs_pri_rm/lib/spring-tx-4.3.23.RELEASE.jar). Version 4.3.23.RELEASE
2021-06-11T10:45:50,702 Std 05200 [Ucs-Main ] <[]> fastjson-1.2.62.jar (/genesys/gcti/ucs_pri_rm/lib/fastjson-1.2.62.jar). Version not available
2021-06-11T10:45:50,702 Std 05200 [Ucs-Main ] <[]> findbugs-3.0.1.jar (/genesys/gcti/ucs_pri_rm/lib/findbugs-3.0.1.jar). Version not available
2021-06-11T10:45:50,702 Std 05200 [Ucs-Main ] <[]> PSDK :: Key-Value Lists (/genesys/gcti/ucs_pri_rm/lib/kvlists-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,703 Std 05200 [Ucs-Main ] <[]> org.restlet.ext.json-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.json-2.4.1.jar). Version not available
2021-06-11T10:45:50,703 Std 05200 [Ucs-Main ] <[]> AspectJ Runtime Classes (/genesys/gcti/ucs_pri_rm/lib/aspectjrt-1.9.3.jar). Version 1.9.3
2021-06-11T10:45:50,703 Std 05200 [Ucs-Main ] <[]> PSDK :: Application Template AB Log4j2 Plugin (/genesys/gcti/ucs_pri_rm/lib/apptemplate-log4j2-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,704 Std 05200 [Ucs-Main ] <[]> PSDK :: Configuration Object Model Application Block (/genesys/gcti/ucs_pri_rm/lib/comappblock-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,704 Std 05200 [Ucs-Main ] <[]> opencsv-4.6.jar (/genesys/gcti/ucs_pri_rm/lib/opencsv-4.6.jar). Version 4.6.0
2021-06-11T10:45:50,704 Std 05200 [Ucs-Main ] <[]> Universal Contact Server (/genesys/gcti/ucs_pri_rm/lib/cal-8.5.300.43.jar). Version 8.5.300.43
2021-06-11T10:45:50,704 Std 05200 [Ucs-Main ] <[]> Java Architecture for XML Binding (/genesys/gcti/ucs_pri_rm/lib/txw2-2.3.1.jar). Version 2.3.1
2021-06-11T10:45:50,705 Std 05200 [Ucs-Main ] <[]> org.restlet-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet-2.4.1.jar). Version not available
2021-06-11T10:45:50,705 Std 05200 [Ucs-Main ] <[]> jakarta-regexp-1.4.jar (/genesys/gcti/ucs_pri_rm/lib/jakarta-regexp-1.4.jar). Version not available
2021-06-11T10:45:50,705 Std 05200 [Ucs-Main ] <[]> AspectJ Weaver Classes (/genesys/gcti/ucs_pri_rm/lib/aspectjweaver-1.9.3.jar). Version 1.9.3
2021-06-11T10:45:50,706 Std 05200 [Ucs-Main ] <[]> Universal Contact Server (/genesys/gcti/ucs_pri_rm/lib/icc-utils-8.5.300.43.jar). Version 8.5.300.43
2021-06-11T10:45:50,706 Std 05200 [Ucs-Main ] <[]> kvlists package (/genesys/gcti/ucs_pri_rm/lib/kvlists.jar). Version 7.1.000.02
2021-06-11T10:45:50,706 Std 05200 [Ucs-Main ] <[]> org.restlet.ext.fileupload-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.fileupload-2.4.1.jar). Version not available
2021-06-11T10:45:50,706 Std 05200 [Ucs-Main ] <[]> Apache Log4j SLF4J Binding (/genesys/gcti/ucs_pri_rm/lib/log4j-slf4j-impl-2.11.2.jar). Version 2.11.2
2021-06-11T10:45:50,717 Std 05200 [Ucs-Main ] <[]> bc-fips-1.0.1.jar (/genesys/gcti/ucs_pri_rm/lib/bc-fips-1.0.1.jar). Version 1.0.1
2021-06-11T10:45:50,717 Std 05200 [Ucs-Main ] <[]> jetty-util-9.4.18.v20190429.jar (/genesys/gcti/ucs_pri_rm/lib/jetty-util-9.4.18.v20190429.jar). Version 9.4.18.v20190429
2021-06-11T10:45:50,717 Std 05200 [Ucs-Main ] <[]> libidn-1.15.jar (/genesys/gcti/ucs_pri_rm/lib/libidn-1.15.jar). Version not available
2021-06-11T10:45:50,718 Std 05200 [Ucs-Main ] <[]> "Genesys MCR SSJE DSW API" (/genesys/gcti/ucs_pri_rm/lib/dsw_transformers.jar). Version "7.5.000.00"
2021-06-11T10:45:50,718 Std 05200 [Ucs-Main ] <[]> com.sun.mail.mailapi (/genesys/gcti/ucs_pri_rm/lib/mailapi-1.6.3.jar). Version 1.6.3
2021-06-11T10:45:50,718 Std 05200 [Ucs-Main ] <[]> Apache Log4j API (/genesys/gcti/ucs_pri_rm/lib/log4j-api-2.11.2.jar). Version 2.11.2
2021-06-11T10:45:50,719 Std 05200 [Ucs-Main ] <[]> PSDK :: Common Application Block (/genesys/gcti/ucs_pri_rm/lib/commonsappblock-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,719 Std 05200 [Ucs-Main ] <[]> jsr305-3.0.2.jar (/genesys/gcti/ucs_pri_rm/lib/jsr305-3.0.2.jar). Version 3.0.2
2021-06-11T10:45:50,719 Std 05200 [Ucs-Main ] <[]> PSDK :: System (/genesys/gcti/ucs_pri_rm/lib/system-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,719 Std 05200 [Ucs-Main ] <[]> Apache Commons Lang (/genesys/gcti/ucs_pri_rm/lib/commons-lang3-3.9.jar). Version 3.9
2021-06-11T10:45:50,720 Std 05200 [Ucs-Main ] <[]> javax.servlet-api-3.1.0.jar (/genesys/gcti/ucs_pri_rm/lib/javax.servlet-api-3.1.0.jar). Version 3.1.0
2021-06-11T10:45:50,720 Std 05200 [Ucs-Main ] <[]> metrics-jmx-4.0.5.jar (/genesys/gcti/ucs_pri_rm/lib/metrics-jmx-4.0.5.jar). Version 4.0.5
2021-06-11T10:45:50,721 Std 05200 [Ucs-Main ] <[]> org.restlet.ext.slf4j-2.4.1.jar (/genesys/gcti/ucs_pri_rm/lib/org.restlet.ext.slf4j-2.4.1.jar). Version not available
2021-06-11T10:45:50,721 Std 05200 [Ucs-Main ] <[]> PSDK :: Management Protocol (/genesys/gcti/ucs_pri_rm/lib/managementprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,721 Std 05200 [Ucs-Main ] <[]> PSDK :: Warm Standby Application Block (/genesys/gcti/ucs_pri_rm/lib/warmstandbyappblock-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,722 Std 05200 [Ucs-Main ] <[]> PSDK :: Logging Component (/genesys/gcti/ucs_pri_rm/lib/logging-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,722 Std 05200 [Ucs-Main ] <[]> jaxb-api (/genesys/gcti/ucs_pri_rm/lib/jaxb-api-2.3.1.jar). Version 2.3.0
2021-06-11T10:45:50,722 Std 05200 [Ucs-Main ] <[]> mssql-jdbc-7.2.2.jre8.jar (/genesys/gcti/ucs_pri_rm/lib/mssql-jdbc-7.2.2.jre8.jar). Version 7.2.2
2021-06-11T10:45:50,723 Std 05200 [Ucs-Main ] <[]> PSDK :: Reporting Protocol (/genesys/gcti/ucs_pri_rm/lib/reportingprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,723 Std 05200 [Ucs-Main ] <[]> PSDK :: Voice Protocol (/genesys/gcti/ucs_pri_rm/lib/voiceprotocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,723 Std 05200 [Ucs-Main ] <[]> PSDK :: Key-Value Lists Binding Engine (/genesys/gcti/ucs_pri_rm/lib/kvlistbinding-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,724 Std 05200 [Ucs-Main ] <[]> PSDK :: Common Protocol (/genesys/gcti/ucs_pri_rm/lib/protocol-900.7.4.jar). Version 9.0.007.04
2021-06-11T10:45:50,724 Std 05200 [Ucs-Main ] <[]> slf4j-api-1.7.26.jar (/genesys/gcti/ucs_pri_rm/lib/slf4j-api-1.7.26.jar). Version 1.7.26
2021-06-11T10:45:50,724 Std 20040 [Ucs-Main ] <[]> Java: version 1.8.0_251 (Oracle Corporation).
2021-06-11T10:45:50,725 Std 20041 [Ucs-Main ] <[]> Java Runtime Environment: Java(TM) SE Runtime Environment, version 1.8.0_251-b08.
2021-06-11T10:45:50,725 Std 20003 [Ucs-Main ] <[]> Java Virtual Machine: Java HotSpot(TM) 64-Bit Server VM release 25.251-b08 (Oracle Corporation) - mixed mode.
2021-06-11T10:45:50,725 Std 20004 [Ucs-Main ] <[]> JVM default encoding: 'UTF-8'.
2021-06-11T10:45:50,798 Std 21111 [Ucs-Main ] <[]> The Database Access Point 'UCSDap' has been configured with an infinite timeout, default 60 s will be used.
2021-06-11T10:45:50,901 Std 21136 [Ucs-Main ] <[]> Using '7200' for transaction timeout to be consistent with query and long query timeout.
2021-06-11T10:45:55,235 Std 05061 [Ucs-Main ] <[]> Initialization completed
[b]2021-06-11T10:46:24,605 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:46:24,613 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:47:24,552 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:47:24,557 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:48:24,548 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:48:24,551 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:49:24,558 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:49:24,564 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:50:24,559 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:50:24,568 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:51:24,550 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:51:24,560 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:52:24,565 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:52:24,588 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:53:24,550 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:53:24,571 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:54:24,547 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:54:24,554 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:55:24,548 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:55:24,576 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:56:24,573 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:56:24,578 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:57:24,566 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:57:24,583 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:58:24,563 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T10:58:24,576 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:59:24,549 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T10:59:24,578 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:00:24,544 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:00:24,581 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:01:24,551 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:01:24,555 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:02:24,551 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:02:24,573 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:03:24,562 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:03:24,578 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:04:24,551 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:04:24,572 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:05:24,553 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:05:24,554 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:06:24,555 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:06:24,556 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:07:24,562 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:07:24,566 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:08:24,578 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:08:24,583 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:09:24,566 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:09:24,568 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:10:24,575 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:10:24,586 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:11:24,566 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:11:24,569 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:12:24,577 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:12:24,580 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:13:24,563 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:13:24,577 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:14:24,559 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:14:24,582 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:15:24,556 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:15:24,577 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:16:24,569 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:16:24,590 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:17:24,568 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:17:24,590 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:18:24,549 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'
2021-06-11T11:18:24,560 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:19:24,562 Std 04505 [20.202:3415] <[]> Disconnected from Stat Server 'SS_ROU_PRI_RM'
2021-06-11T11:19:24,571 Std 04505 [20.200:4050] <[]> Disconnected from Stat Server 'SS_IXN_PRI_RM'[/b]
I have already tried successfully the connectivity between the UCS to the SS_ROU_PRI_RM which is on another host, and the connectivity of the SS_IXN_PRI_RM which is in the same host of the UCS, and everything seems to be ok.
From the logs of the SS_ROU_PRI_RM, I've noticed this:
[b]StatServer ports opened
11:42:38.546> Init: [statserver]/management-port is set to '3031'
11:42:38.546> Init: Creating Management Port '3031'
11:42:38.546> Init: Unable to create Management Port
11:42:38.546 Std 04526 Cannot open port 3031 for listening, reason 'Management port is already taken'[/b]
While the logs of the SS_IXN_PRI_RM says:
[b]StatServer ports opened
11:28:32.774> Init: [statserver]/management-port is set to '3031'
11:28:32.774> Init: Creating Management Port '3031'[/b]
What could it be?
Thanks in advance.
