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Author Topic: CallReleased VS CallAnswered  (Read 974 times)

Offline Stefano Tassinari

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CallReleased VS CallAnswered
« on: July 05, 2021, 10:16:43 AM »
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Hello,

anyone knows difference between CallReleased and CallAnswered.

Thanks,
regards

Offline cavagnaro

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Re: CallReleased VS CallAnswered
« Reply #1 on: July 05, 2021, 03:16:12 PM »
First you answer a call then release it, could by released (hanged) from customer or from agent.