" /> Adding Skill - Genesys CTI User Forum

Author Topic: Adding Skill  (Read 1211 times)

Offline govi

  • Newbie
  • *
  • Posts: 1
  • Karma: 0
Adding Skill
« on: July 28, 2021, 03:22:23 PM »
Advertisement
trying to add skill by using the below code, im able to add but it's deleting another skill and adding a new skill.
can anyone advise the issue in below code
=====================================================================
CfgSkillLevel skillToADD = null;
            foreach (CfgSkillLevel level in Generic.agent.ConfPerson.AgentInfo.SkillLevels)
            {
              level.Skill.Name = "Internal_routing";
                skillToADD = level;
                break;
            }

            if (skillToADD != null)
            {
                Generic.agent.ConfPerson.AgentInfo.SkillLevels.Add(skillToADD);
                Generic.agent.ConfPerson.Save();

            }

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Adding Skill
« Reply #1 on: July 28, 2021, 09:10:09 PM »
Grab current Skills and add it into that List, then Add that List (your are adding, not appending) and Save