Hi guys. I'm just confused. So whanted to have an advice. So not posting logs et.c. just describe the situation maybe youhave some thoughts. We running genesys 8.5 with GVP (MCP, RM, TServer IVR, Iserver ivr all that stuff) and SIP server. We have an IVR application where operators are forwarding calls. Simple app customer just rates the service selecting input 1-5 and then call is released via <exit/> element in vxml form. The case is there call can go by 2 scenarios after that:
1. SIP server recieves request from Iserver first (sends SIP bye to gateway) and little further recieves SIP BYE from RM (resource manager) where SIP relies with SIP 481 transaction leg doesn't exist.
2. Here first comes BYE from RM followed by request from Iserver. Here BYE from RM is forwarded to gateway (difference is that in first scenario it is pure SIP BYE towards GW without any attached data in headers. In this scenario GW BYE from RM is sent with all headers from calls lifetime which GW cannot parse ))) ) and replies to Iserver request with error that connid doesn't exist.
Just wondering what can cause such behaviour ? And what to do ? I've compared config of every element which has HA pair (thought maybe misconfiguration on RMs pair or MCP) but they are the same. Don't know where to dig next. Maybe you've got some clues.
