" /> Is it possible to report by trunk in Genesys? - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Is it possible to report by trunk in Genesys?  (Read 759 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
Is it possible to report by trunk in Genesys?
« on: July 20, 2023, 09:54:59 AM »
Advertisement
Hello,
we use SIP/GVP on-premise genesys solution with infomart reporting.
is it possible to report on the number of calls per trunk?
Calls enter via SBC/Session Manager then into genesys SIP.  Just wondered if we can check number of calls into each trunk or at least link calls based on their trunk origin.

thank you.
Logged

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Is it possible to report by trunk in Genesys?
« Reply #1 on: July 21, 2023, 07:29:01 AM »
I think only trunk group object can be measured at all
Logged
Pages: [1]   Go Up
« previous next »