Queue and agents info in the same widget using Web Pulse

[Gef Buneri]

Hello all,
can web pulse display the data of queues and agents at the same time in the same view?

GAS 9, GA 8.5

Best,
Gef

[cavagnaro]

View? no...as in CCPulse you create templates based on objects, otherwise there wouldn't be a way to maintain metrics among different objects.

[Gef Buneri]

Thanks Cav, I thought so. I don't use the pulse web much so I preferred to look into it.

[Kubig]

[quote author=Gef Buneri link=topic=12473.msg55444#msg55444 date=1697792272]
Hello all,
can web pulse display the data of queues and agents at the same time in the same view?

GAS 9, GA 8.5

Best,
Gef
[/quote]

Do you mean within one single widget or within wallboard/dashboard? In second case, definitely it is possible as it is fundamental function of Pulse UI.

[Gef Buneri]

Hello Kub. Same widget. All fine for same view/dash.