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Timmy2000

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how to add CED ?
« on: January 01, 1970, 12:00:00 AM »
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Hello!
Can someone please shed the light on how to have Avaya PBX tell Genesys what digits user pressed?
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Vic

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how to add CED ?
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
    • Well, it is not that hard.

    What you need to do is pretty simply:

    create a vector that:

    enter digits
    throw adjunct

    then all you have to do is create a strategy that calls CID[] function which will get the digits enter in VRU.

    Pretty straight forward!


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