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Sean H

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callflow.exe where can i get it from
« on: January 01, 1970, 12:00:00 AM »
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Hi again,

I am browsing a colleagues Troubleshooting (Tserver,URS etc) document, and there appears to be a tool for interrogating logs called CALLFLOW.EXE

Can anyone confirm where i can get this from please, as searches of the Genesys support site show nothing and it looks like it could be a major help in identifying the sequence of calls.

Ta
Sean
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Dave

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callflow.exe where can i get it from
« Reply #1 on: January 01, 1970, 12:00:00 AM »
You get this when you go to the Troubleshooting Workship at Genesys University. It's not licensed or distributed in other ways.
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Richard

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callflow.exe where can i get it from
« Reply #2 on: January 01, 1970, 12:00:00 AM »
I was able to get a copy last year directly from Genesys Tech Support just by asking someone for it. Have you attempted asking Genesys Support for it directly.
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hynsey

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callflow.exe where can i get it from
« Reply #3 on: January 01, 1970, 12:00:00 AM »
I've got a copy. can email if you want.
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JeanMarc

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callflow.exe where can i get it from
« Reply #4 on: January 01, 1970, 12:00:00 AM »
Hi i'd love to be able to get a copy of the callflow.exe is it possible ?
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Fra

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callflow.exe where can i get it from
« Reply #5 on: January 01, 1970, 12:00:00 AM »
Hi,
I wasn't able to find it, I'm definetly interested in getting this tool, could you please send a copy to me too? I'd appreciate much. Thanks
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hynsey

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callflow.exe where can i get it from
« Reply #6 on: January 01, 1970, 12:00:00 AM »
Hi all,
this tool and doc is available here.
http://s51.yousendit.com/d.aspx?id=383GKYCL384A82Y3ICMPK41VIP
Sorry for delay.
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Fra

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callflow.exe where can i get it from
« Reply #7 on: January 01, 1970, 12:00:00 AM »
Great! Thank you, it's what I was looking for. Does anyone also have "TServer Management client" and "StatServer stuck calls" tools? Thanks
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Mike

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callflow.exe where can i get it from
« Reply #8 on: January 01, 1970, 12:00:00 AM »
I wasn't aware that there was a "TServer management client" and "Stat Server Stuck Calls" tools. If so, I would be very interested in learning where to get them. Thanks!
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Richard

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callflow.exe where can i get it from
« Reply #9 on: January 01, 1970, 12:00:00 AM »
I wasn't aware either of a "TServer Management client" tool or a "StatServer stuck calls" tool. Does anyone have a copy of either of these that I could get? Thanks..
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Henk

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callflow.exe where can i get it from
« Reply #10 on: January 01, 1970, 12:00:00 AM »
Can anyone reupload to yousendit please?
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Marked as best answer by on May 01, 2025, 11:59:51 PM

SeanH

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callflow.exe where can i get it from FOUND !
« Reply #11 on: January 01, 1970, 12:00:00 AM »
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    • Apols for the delay in rsponding but i eventually managed to find it on a TSI (Troubleshooting & Investigations) CD that i found knocking around.

    Thanks for everyones replies.
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    Fra

    • Guest
    callflow.exe where can i get it from FOUND !
    « Reply #12 on: January 01, 1970, 12:00:00 AM »
    Are there "TServer Management client" and "StatServer stuck calls" tools on that cd? Would it be possible to have a copy of these? Thanks
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    Paul

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    callflow.exe where can i get it from
    « Reply #13 on: January 01, 1970, 12:00:00 AM »
    The Callflow, OcsView and ts2db utilities are now available for download on the genesys support website.
    Go to Browse documents / troubleshooting utilities to download them
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