Problem with ActiveX 7.1

[Jim H.]

I am not new to Genesys ActiveX programming, but this is my first time with this problem.

I am using AddPair method to add UserData to an event. If I use ActiveX 7.0, it works, if I use ActiveX 7.1 it does not.

The reason why I know that it does not, is:

1. at the end I check for eventInfo.UserData.IsEmpty and it returns TRUE when using ActiveX 7.1 but it returns FALSE when using ActiveX 7.0

2. TExtension.TSendUserEvent(eventInfo) results in a PrivateMessage when using 7.1, and UserEventInfo when using 7.0.

I am using Windows XP SP4 and C#.

DesktopToolkitX.CTKVPair myPair;
DesktopToolkitX.CTKVList myList;
DesktopToolkitX.TEventInfo eventInfo;

eventInfo=new DesktopToolkitX.TEventInfo();
myList=new DesktopToolkitX.CTKVList();

myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();

myPair.Key="GSW_CM_MessageType";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue = msgtype; // "CM_ReqLoadCampaign";
myList.AddHead(myPair);

myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key = "GSW_CM_AttrOriginAppID";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue=this.TServer.AppDBID; // DBID of Application
myList.AddHead(myPair);

myPair = new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key = "GSW_CM_AttrTargetAppID";
myPair.Type = DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue = this.TServer.OCSDBID; // DBID of Application
myList.AddHead(myPair);

myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key = "GSW_CM_AttrCampaignID";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue=conf.campaignArray[index].Id; // DBID of Campaign
myList.AddHead(myPair);

myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key="GSW_CM_AttrGroupID";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue=conf.campaignArray[index].agentGroupDBID; // DBID of Campaign
myList.AddHead(myPair);


myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key="GSW_CM_AttrDialMode";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue=mode; // DBID of Campaign
myList.AddHead(myPair);

myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key="GSW_CM_AttrOptimizeBy";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue = conf.campaignArray[index].optimizeBy; //optimize_by; // Optimize by
myList.AddHead(myPair);

myPair=null;
myPair=new DesktopToolkitX.CTKVPair(); //new kv_pair();
myPair.Key="GSW_CM_AttrOptimizeGoal";
myPair.Type=DesktopToolkitX.CTKVType.CKVTypeNum;
myPair.NumValue = conf.campaignArray[index].settingValue; // optimize_goal; // Optimize goal
myList.AddHead(myPair);

eventInfo.UserData=myList;

if (eventInfo.UserData.IsEmpty() == true)
MessageBox.Show("Event Info Empty No Data");

TExtension.TSendUserEvent(eventInfo);

[Vic]

Hi, Jim,

I was able to confirm your problem.

Using Windows XP, I got the data but I could not get the event delivered to TServer. It seems like ActiveX is just absorbing the whole event and does nothing.

Weird.