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Author Topic: CCP about of EstimTimeToDistribCall  (Read 4046 times)

kurata

  • Guest
CCP about of EstimTimeToDistribCall
« on: September 19, 2006, 12:05:41 PM »
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I use plural StatServer.
As follows.
・StatServer_A(Ver.7.1.0000.20)
・StatServer_B(Ver.7.1.0000.20)
option of StatServer ....as follows.



・An option of "StatServer_A"
------------------
[EstimTimeToDistribCall]
Category=EstimTimeToEndCurrentNumber
MainMask=CallWait
Objects=Queue, RoutePoint, GroupQueues
RelMask=CallDistributed, CallAbandoned
Subject=DNAction
[statserver]
DefaultAgentSPT=...
DefaultDNSPT=...
DefaultGroupSPT=...,WaitForNextCall
DefaultRPSPT=...
management-port=3031
debug-level=all
auto-backup-interval=15
backup-file-name=ssbackup.000
old-stats-remove-interval=4320
reg-delay=3
reconnect-timeout=10
ignore-off-hook-on-position=no
emulate-acw-for-mlink=no
use-original-connid=yes
status-table=no
login-table=no
qinfo-table=no
local-time-in-status-table=no
time-format=%m/%d/%Y %H:%M:%S
enable-binding=no
binding-threshold=10
check-stuck-calls=no
show-attached-data=no
enable-java=no
------------------------


・An option of "StatServer_B"
----------------------
[EstimTimeToDistribCall]
Category=EstimTimeToEndCurrentNumber
MainMask=CallWait
Objects=Queue, RoutePoint, GroupQueues
RelMask=CallDistributed, CallAbandoned
Subject=DNAction

CurrentStateDelta=off
DefaultAgentSPT=...
DefaultDNSPT=...
DefaultGroupSPT=...,WaitForNextCall
DefaultRPSPT=...
auto-backup-interval=15
backup-file-name=ssbackup.000
binding-threshold=10
check-stuck-calls=yes
debug-level=Init,Server,Action,Status
emulate-acw-for-mlink=no
enable-binding=no
ignore-off-hook-on-position=no
local-time-in-status-table=off
login-table=off
management-port=3031
old-stats-remove-interval=4320
qinfo-table=off
reconnect-timeout=10
reg-delay=3
show-attached-data=no
status-table=off
time-format=%m/%d/%Y %H:%M:%S
use-original-connid=yes
enable-java=no
--------------

I am connected to "StatServer of two above" using "CCPulse+"
I refer to a value of "EstimTimeToDistribCall".
"EstimTimeToDistribCall of StatServer" is different from "EstimTimeToDistribCall of StatServer_Smt".

Example)
   ->StatServerのEstimTimeToDistribCall」:247
  ->StatServer_SmtのEstimTimeToDistribCall」:521.2

A template parameter of CCP is as follows.
--------
・Original name:EstimTimeToDistributeCall
・Alias:
・Insensitivity:10
・Interval Type:Growing Default
・Notification Frequency:30
・Notification Mode:Time Based
・Filter:Not Applied
・Time Range:
・Time Range 1:
・Precision:1


Category=EstimTimeToEndCurrentNumber
MainMask=CallWait
RelMask=CallDistributed, CallAbandoned
Subject=DNAction
----------


kurata

  • Guest
Re: CCP about of EstimTimeToDistribCall
« Reply #1 on: September 19, 2006, 12:14:22 PM »
  • Best Answer
  • I made a mistake in a sentence.

    >"EstimTimeToDistribCall of StatServer" is different from "EstimTimeToDistribCall of StatServer_Smt".

    I revise below the sentence mentioned above.....

    "EstimTimeToDistribCall of StatServer_A" is different from "EstimTimeToDistribCall of StatServer_Smt_B".

    Thank you.