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Offline Eisa

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Genesys Destktop and Citrix
« on: September 13, 2006, 12:39:29 PM »
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Hi all,
Have anyone worked with i.e. Genesys desktop application will be running from a citrix session? how the registeration goes and what issues are going to popup from such a solution.
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Re: Genesys Destktop and Citrix
« Reply #1 on: September 18, 2006, 08:58:05 AM »
Hi, Genesys Desktop (7.2) works fine through Citrix. It is even supported through Citrix by Genesys!
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Offline Genecist

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Re: Genesys Destktop and Citrix
« Reply #2 on: September 19, 2006, 12:50:10 AM »
Agreed.  I know my current client uses third party call centres who use all of our desktop agent software, including CTI, via Citrix.

No problems at all.
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