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TRoute external after return from GVP
« on: November 03, 2006, 10:39:49 AM »
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Topic seems a bit random i know!

Im having an issue using the TRoute function after the call has routed to a strategy from GVP.
A call is returned from GVP on an external routepoint, we then do some segmentation and depending on the result we force the call out to a PSTN number.

If we route to one of our network shortdials, it works.
If we route to a Place, it works.
If we route out to a PSTN number, the call clears down with the following showing in the logs;

[code] _T_I_007901637d40420f [14:32] EventAttachedDataChanged is received for tserver med_tserver_b[CCM] (this dn=16096)
received from 65205(med_tserver_p)sdort101:3000(fd=480) message EventError
(Invalid Destination DN)
AttributeErrorCode 415
[b]AttributeErrorMessage 'destination invalid'[/b]
AttributeThisDN '16096'
AttributeConnID 007901637d40420f
AttributeReferenceID 15603
AttributeTimeinSecs 1162543378 (08:42:58)
AttributeTimeinuSecs 162000
AttributeCustomerID 'Resources'
AttributeEventSequenceNumber 0000000000048936
08:42:58.162_T_E_ [14:0c] EventError is received for tserver med_tserver_b[CCM] - destination invalid
08:42:58.162_A_E_007901637d40420f [14:32] <-----------ERROR
    _T_W_007901637d40420f [0E:0f] emergency: go to error handling on this error
08:42:58.162_I_I_007901637d40420f [09:05] >>>>>>>>>>>>resume interpretator(0)
    _I_E_007901637d40420f [09:05] error in strategy: 0013 Remote error[/code]

The number we are dialling works fine if i use the same TRoute function before the interaction with GVP, however after it fails.
We have tested other external numbers and the same happens, prior to GVP it will force out, after GVP it will fail.

We have checked the class of service (call search space for CCM) and all exRPs are set so that they can dial externally.

Any suggestions as to what the error could be?

Mark

IanDS

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Re: TRoute external after return from GVP
« Reply #1 on: November 03, 2006, 11:23:53 AM »
Hi give us a screen dump of the troute function and also some tserver logs with when it worked before and when it didnt work afterwards and we can all take a look.

IDS