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merlin

  • Guest
Manage Options - delete Annex
« on: December 14, 2006, 09:56:25 AM »
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Hi,
I've noticed that modify options of CME doesn't work. Somebody have solved this problem?
I have to delete the annex of some skills and exitension. All this object have the same Annex.
Thank you in advance,
Sandro

Offline mark

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Re: Manage Options - delete Annex
« Reply #1 on: December 14, 2006, 12:32:39 PM »
  • Best Answer
  • Well spotted.
    Have just tried this in 7.2 and the same thing happens. It will not show the current annex items for any of the users selected.

    Mark

    merlin

    • Guest
    Re: Manage Options - delete Annex
    « Reply #2 on: December 14, 2006, 12:38:20 PM »
  • Best Answer
  • I found the solution.
    We made a mistake in the usage of the function.
    You have to go on the delete Annex, click on modify annex and create the section you want to delete. at this point confirm and execute. The section will be deleted!
    Bye,
    Sandro