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Author Topic: SendUserEvent and TeleEvent  (Read 4645 times)

ppk

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SendUserEvent and TeleEvent
« on: January 01, 1970, 12:00:00 AM »
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Hello!

After sending SendUserEvent command with softphone the corrupted TeleEvent is returned to the genesys.log file.

VB code:
softphone.AddDefaultKeyValue "NOTREADY", ""
softphone.SendUserEvent 0, sDN, sDN, 0, 0, iResult, sAgentId, "", 0
softphone.FreeDefaultData

Log:
TeleEvent = U‹ì‹EP‹M Q‹U‹B‹M‹Q‹Pÿ]Â

Can this be fixed or is it just a feature? TeleEvent should be "EventUserEvent". I am using Siebel 6.0.1, Genesys OLE 5.1.005 and Genesys TServer 5.1

Marked as best answer by on February 04, 2025, 12:30:51 AM

Victor

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SendUserEvent and TeleEvent
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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  • PPK,

    are you using extended character set?
    Vic