Choice right course/online traning to take a helpful knowledge ?

[Timur Karimov]

Hi all!

Can anybody told samething about Genesys course - that learning track i mast  choice to take a right and complete knowledge for my job specific.

My company noa end-user a Genesys solution. I'm work in a system integrator and in a last months  - Genesys SIP servers, urs, ird, sm etc - it's my  day-to day quest.

P.S.Oh...with such level a tech-support what i have now and with such access restriction to complete tech.manual ...it's realy a PC-quest =)