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Author Topic: Cisco Call Manager TServer missing some Jtapi events  (Read 4186 times)

jtabares

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Cisco Call Manager TServer missing some Jtapi events
« on: June 01, 2007, 09:48:20 PM »
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Hello,

We recently upgraded our Ciso Call Manager from  4.2.3 SR1 to  SR2.  Right after the update TServer stopped receiving a jtapi event of CallCtlConnNetworkReachedEv when an  external extension is dialed and a treatment is applied.  We  rolled back to  SR1..  but we are still broken.  Has anyone encounter similar situation?

Thank you.

Offline catanirex

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Re: Cisco Call Manager TServer missing some Jtapi events
« Reply #1 on: June 02, 2007, 02:06:34 PM »
  • Best Answer
  • Hi,

    Have you checked/forced Tserver to download the original JTAPI file from Cisco Call Manager?

    jtabares

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    Re: Cisco Call Manager TServer missing some Jtapi events
    « Reply #2 on: August 14, 2007, 12:59:46 AM »
  • Best Answer
  • For  those  interested ,  this  was  fixed  by Cisco in Engineering Special  40 (ES 40) .