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Author Topic: Understanding conn-1  (Read 2825 times)

JP

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Understanding conn-1
« on: July 27, 2007, 10:24:07 PM »
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This is probably a really stupid question, but I am new so have mercy :)

What makes "conn-1" in the Extensions collection different than "conn-2" and "conn-3"?

I noticed in some of the code samples floating around that only "conn-1" seems to be checked when loading a cti application, and not the other two. Are "conn-2" and "conn-3" somehow different from "conn-1"?

Offline bublepaw

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Re: Understanding conn-1
« Reply #1 on: July 29, 2007, 11:02:29 AM »
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  • Hi,

    There is no difference between conn-1 and 2 and 3. Most CTI code checks only conn-1 because in most case agent can have only one conversation when CTI application is starting.

    JP

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    Re: Understanding conn-1
    « Reply #2 on: July 30, 2007, 02:50:32 PM »
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  • Makes sense. Thanks.