Total Outbound Record Count in CCP/CCA

[eugene]

Awesome post cavagnaro thanks a lot.  I just ran some test in my lab environment using CCPulse based on your defined statistics and the number looks promising.  I created a formulated stat to add the records completed + records left to get total recs.  I think it should suffice.


That being said, I think i'll need run a few more tests using Total Number category for historical purposes. 

Thanks,
Eugene

[cavagnaro]

[quote author=Seb Reeve link=topic=2531.msg9869#msg9869 date=1194280710]
Yes - tried this myself in the Lab - got data - but when I checked the number of records in the list using OCM it did not match the number shown in CCPulse.

Did you check the values were correct in your lab environment?
[/quote]

Well i will believe that there should be some small discrepancy as on CommDN (OCS Memory) some records are still on Retrieved and not yet sent or calculated by OCS and send to CommDN and to StatServer then. The difference shouldn't be too big...or does it?

The big fault for me on Genesys side is the fact that you need this alien CommDN to manage OCS, no clean integration with TServer, StatServer, etc yet. When will this come?