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fernides

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SCI Not connected db server
« on: May 22, 2008, 04:38:50 PM »
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Hello

I am new in this forum and my engliis is compretly horrible

I connect to SCI qnd the top in the the window says Not connected to DB Server

And if the db server is connectted icqn see it and ican stop it , but if it is stopped I cqnnot started

Thanks

Offline cavagnaro

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Re: SCI Not connected db server
« Reply #1 on: May 22, 2008, 05:23:42 PM »
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  • add the genesys server name to your hosts (c:\windows\system32\drivers\etc\hosts) file and try again. Genesys will try to connect by server name and if can't reach it will fail.


    fernides

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    Re: SCI Not connected db server
    « Reply #2 on: May 22, 2008, 05:52:04 PM »
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  • Thanks

    I have tried it, but it is not the solution

    I think it is something about dbserver_log because in top of the windows allways appears:

    SCS[scs_server port-scs] and DBServer[dbserver port_dbserver port]

    best regards