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Offline ben_oneal

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popgateway log network error - please help
« on: December 19, 2008, 08:57:13 PM »
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Getting the following in popgateway.  can't find anything about it anywhere
NETWORK_ERROR : Error Code:80042EF0

Offline barleycorn

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Re: popgateway log network error - please help
« Reply #1 on: December 19, 2008, 09:34:34 PM »
Can you check the traffic between the webserver and the vcs machines to see if there are any network issues? More detailed logs would be good to see, and a more detailed explanation of the problem it is causing.
Is there a URL specified in something like ErrorURL parameter in the log file...? If so, can you reach it correctly if you paste it into a browser?

Offline chandra

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Re: popgateway log network error - please help
« Reply #2 on: December 26, 2008, 07:35:57 PM »
Hi Ben_oneal ,

Can you post the whole line which shows Network Error? Any issues with the IVR at your site?

Regards,
Chandra