Newbie to Genesys where to start?

[surferdude]

Hello,
I would like to start learning about Genesys from an overview point.  Can someone please point me to a link where I can read and learn about the basics of Genesys.

We do use Genesys at my work, we have T servers integrated with a old Meridian 1 pbx.  We're planning to upgrade and have Genesys linked to a Nortel Symposium 5 or 6.

Thank you!

J.

[cavagnaro]

Check Tony's Rough Guides at the sticky post.

[cavagnaro]

Hum...where is the sticky???

[surferdude]

Sorry newbie here    thx! hehe 

[siddharth.taneja]

Here u go..newbie

Sid

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[victor]

Hi,

you can get all of them here:

http://www.sggu.com/smf/index.php/topic,2532.msg9742.html#msg9742

Tony did an excellent job with it. I am surprised Genesys is not paying him for it!

[surferdude]

Thanks all, going to dig in and will come back with newbie dumb questions..