" /> Multiple agent login requests are sent - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Multiple agent login requests are sent  (Read 3035 times)

Offline chandra

  • Newbie
  • *
  • Posts: 27
  • Karma: 0
Multiple agent login requests are sent
« on: November 14, 2008, 03:26:42 PM »
Advertisement

We see multiple agent login requests in the t servers but the agent is already logged in. Any ideas about this issue???

@15:10:49.1060 [gctmi] TMsg [EventAgentReady()] distributing to model
@15:10:49.1060 [gctmi] AgentLogin [37909,id18909,sRDY] distributing EventAgentReady
@15:10:49.1060 [gctmi] AgentLogin [37909,id18909,sRDY] processReady
@15:10:49.1060 [gctmi] AgentLogin [37909,id18909,sRDY] EvReady ignored, already in ready state.
@15:10:49.1060 [gctmi] request RequestQueryAddress deactivated in reqMgr
Logged

Offline Fra

  • Hero Member
  • *****
  • Posts: 856
  • Karma: -3
Re: Multiple agent login requests are sent
« Reply #1 on: November 17, 2008, 02:12:16 PM »
In the excerpt of the log you have posted there is no request, just an event; it may also be a response of a RequestQueryAddress.
Logged

Offline victor

  • Administrator
  • Hero Member
  • *****
  • Posts: 1419
  • Karma: 18
Re: Multiple agent login requests are sent
« Reply #2 on: November 18, 2008, 08:27:56 AM »
Actually, based on this log, I am not seeing any multiple Ready events. It looks like RequestQueryAddress to me.
Logged
Pages: [1]   Go Up
« previous next »