" /> How to configure Standalone GVP without CTI - Genesys CTI User Forum

Author Topic: How to configure Standalone GVP without CTI  (Read 3106 times)

Offline arif4genesys

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
How to configure Standalone GVP without CTI
« on: December 15, 2008, 07:28:52 PM »
Advertisement
Hi,

Please Guide how to configure Stand alone GVP without CTI Framework.

1) How the call will land on GVP without Switch?
2) How the Switch will establish link with GVP without CTI?

  Anticipating your favourable reply.

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: How to configure Standalone GVP without CTI
« Reply #1 on: December 15, 2008, 07:42:42 PM »
In your SIP gateway you will transfer the call to an external outbound gateway (GVP) then you will instruct GVP tha tif he receives a call in (for example) 69010@gvp he will trigger some app. Of course your SIP Gateway is sending the call to 69010@gvp too.

Offline arif4genesys

  • Newbie
  • *
  • Posts: 2
  • Karma: 0
Re: How to configure Standalone GVP without CTI
« Reply #2 on: December 15, 2008, 07:50:55 PM »
Thanks for the quick response,
Can you please elaborate more How the SIP Gateway is Transfering the call to GVP?

Offline René

  • Administrator
  • Hero Member
  • *****
  • Posts: 1832
  • Karma: 62
Re: How to configure Standalone GVP without CTI
« Reply #3 on: December 15, 2008, 08:12:54 PM »
Arif,

I feel from your posts that your knowledge about SIP, CTI and telephony is very limited. I would suggest you to hire some professional to help you with the implementation. Don't expect that somebody from the forum will provide you with detailed step-by-step "How to configure SIP gateway", "How to install standalone GVP" etc.

In case you have specific issue or question we will do our best to help you.

R.