SDK to record and store the customer voice in calback functinality

[Satish Gunjal]

Hi,

We are planning to have lab setup where If customer is in queue then he can have an option of callback from agent, before hanging up customer can record his voice(using stream manager).
Customer recording  will be  available to an agent before callback to the customer.
We have already developed the Agent Desktop using Platform SDK(.Net).
Is it possible using SDK to record and store the customer voice make it available to an agent before callback to an customer? If yes which SDK I have to use?

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Regards,
Satish Gunjal