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Genesys Rookie

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Problem to get reports in Hyperium.
« on: May 14, 2009, 03:26:31 PM »
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Hi everyone

I have delay in obtaining the data to get reports in Hyperium even when the DMA reads are Ok.
I see the ETL logs and I donīt find any explication of this.  :-[

this ever happened to anyone?


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Genesys Rookie

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Re: Problem to get reports in Hyperion.
« Reply #1 on: May 29, 2009, 07:06:02 PM »
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    • no body happend that ??
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    Offline ecki

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    Re: Problem to get reports in Hyperium.
    « Reply #2 on: May 30, 2009, 01:18:08 PM »
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    • Hi,

    What is the delay you are talking about and for which aggregation level?
    Usually the ETL is set to transfer data as soon as possible but the aggregation process could be set to be run every hour or even once a day. I would recommend you to check the ETL configuration options.

    e.
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    Offline gustav

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    Re: Problem to get reports in Hyperium.
    « Reply #3 on: June 01, 2009, 03:43:04 PM »
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    • More information required.
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