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Offline kevlar99

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Actions - How to Repeat in CC Pulse??
« on: June 06, 2009, 01:45:21 AM »
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Hello all!

First we want to thank cavagnaro and Rene!! We were able to get CC Pulse to make sounds with the help of your posts. Thank you both very much!!  ;D

As usual, after you get something to work, management wants more. So now for the question.

We have a request that as long as there is a call in queue, the sound will repeat every 4 to 5 seconds until there are no more calls in queue. How or is that possible? We have it that when the first call gets into the queue, the sound will play. But each added call to the queue, the sound will not play, or we cannot get it to play with out having an action for 1 call in queue, 2 calls in queue, 3 calls in queue and so on.

We understand that in creating actions, Genesys is using VB scripting. What are all the functions available/allowed to use from within an action script? Can you put a loop or Do...While in an action (or some VB script conditional statement)?  8)

Anyone....Bueller.......Buller....