" /> Webased softphone - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Webased softphone  (Read 3865 times)

This topic contains a post which is marked as Best Answer. Press here if you would like to see it.

Vic

  • Guest
Webased softphone
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi all,

I was wondering if anyone is interested in developing a webased softphone? Genesys already has JavaSoftPhone source code offered with products, so how hard would it be to modify it and use it via the browser? I think it would be a really great idea if we could use a browser for the softphone, because it would allow for really easy maintenace, upgrades and other related issues. Plus, getting the whole softphone to run aon a clientside, I think we can get rid of the latency problems usually assosiciated with webased products.

What do you think?
Logged

Dave

  • Guest
Webased softphone
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Genesys will have a packaged webased softphone generally available in the 2nd quarter of 2002. Stay tuned for more! :)
Logged

JL

  • Guest
Webased softphone
« Reply #2 on: January 01, 1970, 12:00:00 AM »
Hi Vic,
We have already developed a product that is very tightly integrated with Genesys CME called I/View Browser based. We have added in a few other goodies on top of the softphone functionality such as knowledge presentation.
We have the ability to demo this remotely in a Genesys / Nortel environment... if you are interested?
Cheers
John
Logged
Marked as best answer by on April 20, 2025, 08:28:42 PM

Vic

  • Guest
Webased softphone
« Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • Sounds interesting!
    Logged
    Pages: [1]   Go Up
    « previous next »