Answering SIP Call with CTI

[victor]

Hi,

I was just wondering if ANYONE was ever able to answer an incoming SIP call by just issuing a RequestAnswerCall command. I know that it does not make sense because you also need to control SIP endpoint and thus instruct SIP to answer as well; however, overall, isn't there some way to make SIP server somehow magically force the end point to answer without us dabbing in SIP protocol?

I know it is an unreasonable demand, but I really would love to know what can be done!

Best regards,
Vic

[cavagnaro]

In training we installed the genesys sip endpoint and with it we answered with GAD the call arrived to us. I didn't understand very well how it was done...

[René]

Hi Vic,

Please read this thread (initiated by you ) - http://www.sggu.com/smf/index.php/topic,3948.0.html. You'll find answer in my post.

R.

[Seb Reeve]

Spot on Rene,

Vendors who for sure are currently supporting Broadsoft Extensions:

Polycom - hardphones
Snom  - hardphones
Counterpath (Bria PRO)  - softphone
..there are others but not in my head right now 

GAD does exhibit this behaviour with its own SIP endpoint - but does not use this specific SIP extension to answer the call - there is a proprietary mechanism from GAD browser to the SIP endpoint to tell it to go offhook.

Seb

[victor]

[quote author=René link=topic=4381.msg19497#msg19497 date=1245951816]
Hi Vic,

Please read this thread (initiated by you ) - http://www.sggu.com/smf/index.php/topic,3948.0.html. You'll find answer in my post.

R.
[/quote]

I see I am getting old here and my memory decided to take a skip. Or two

Thank you!