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Author Topic: co-browsing  (Read 2422 times)

Offline lekie

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co-browsing
« on: July 02, 2009, 09:25:18 AM »
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Dear all,

I got an error when i have test cobrowsing

[b]This sample demonstrates basic Cobrowse functionality

Connecting to Cobrowse server...
Can't login to Cobrowse server. Reason: HBERR_COOKIES_DISABLED
Description: Cookies are disabled [/b]

have somebody face this problem?

Thank you inadvance

Offline René

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Re: co-browsing
« Reply #1 on: July 02, 2009, 06:38:40 PM »
Hi,

Based on the error message there is an issue related cookies. Check following:

- Cookies are enabled in the browser you're using
- CoBrowse server has been assigned fully-qualified domain name (FQDN) - it won't work without it as cookies require FQDN

R.