New Reporting Project

[tony]

(3) is, like, real time reporting (or near to it) - do we want to go there..?

T

[Wyn]

(3) is, like, real time reporting (or near to it) - do we want to go there..?

T

Near time reporting - why not? Just because Genesys don't generally offer it doesn't mean its a bad idea.

[tony]

Yes but - no but -

Informiam and CCPulse+ are in contention, then...?

T

[Wyn]

I've completed the first report for Queues\VQs using Jasper Reports attached as a PDF. Before I publish the JRXML (source-code) for v1.0, have I missed anything important?

Wyn joined Avaya team

[Wyn]

I've tweaked the report a little so here is the source code (.jrxml  in the zip file) and an export of a run report as .pdf

It's designed to point at your Queue data in Datamart. To open it, go to www.jasperforge.org and download iReport and have a play with it.

I think the next thing for me to do is to write a 'Dummies Guide' to getting this report working.

NOTE: There is nothing malicious in the code but just in case you manage to mess up your environment, I take no responsibility for any consequences.

Wyn joined Avaya team

[Timur Karimov]

great, fanx a lot! but it's again confuse me. from time then i start work with genesys - i remember c++ and learn same new things such c#, asp #net and other ms development things. also got a lot java experience. and i can't forget about just management exp such  a build the work schedule and same other.

now it's time to learn something new =)